Soy Local Usaquen

The Good: I initially loved my stay at Soy Local Usaquén the location in Usaquén is perfect, close to the charming Sunday market and great cafés. My room was spacious, clean, and modern, with a comfortable bed and good Wi-Fi. The breakfast was simple but tasty, with fresh fruit, eggs, and coffee—a nice way to start the day. The staff seemed friendly at first, and the overall vibe was relaxed. For the price, it felt like a solid choice in Bogotá. The Bad (and Unacceptable): However, my experience took a horrible turn when I discovered that money and my passport were stolen from my room. When I reported it, the hotel’s response was shockingly dismissive—they blamed me, saying it was my fault for "not using the safe" and claimed they couldn’t investigate because I "couldn’t pinpoint the exact day it happened." I felt completely abandoned in a stressful situation. Only the personal at the counter helped me to print tons of documents I had to take to the embassy, but the hotel never bother to provide at least some money to help pay my new passport or the cost of my Visa (I was not even claiming for the money stolen) While the hotel itself is pleasant, the lack of accountability and victim-blaming after a theft is inexcusable.