Quality Hotel Conference Center Cincinnati Blue Ash

The location was primo right off Interstate 71, it was very easy to find. Cleanliness was good. I think this was a huge conference center at one time , that has seen better days. There is a large indoor pool, and large restaraunt that was not in use (the restauranut ). The indoor garden space must have been fantastic but is in need of severe care. Large dead plants, extremely hot and humid from the pool I guess. The hotel also appears very dark, I can only guess how much it would cost to air condition and upkeep the place. Service was okay, it was a man who was just okay as compared to the morning person who was happy and upbeat. I did see the man made the huge effort to help with card keys that did not work, etc. The room was fine except for the extremely loud A/C unit. There was no hair dryer in the bathroom. The toilet ocasionnally continued to run which I manually fixed. Enough towels and such but could have used more bar soap. The TV was one of the easiest to use for me. The advertised continental breakfast consisted of dry cereal for the kids, milk and yogurt in the fridge, weak coffee, apple juice, fresh fruit, and oatmeal to mix yourself. Needed more hot water to use. Also needed a carafe of decaf coffee. The outside had parking spots for hundreds. Kept up area pretty well. Bed was comfortable, and I love the pillows, they were just right. I think all the carpets in the place need steam cleaning, they did not smell but they were very dark. Again, this place needs a big infusion of cash and some personnel need to return to hospitality management school.

No bus stops or alot of places of business

Breakfast was not even basic. The hotel is rundown and outdated therefore clean.

Honestly this was disappointing. I will never stay at this hotel again. First room assigned had no air conditioning, we swapped rooms, and this one had ants all over the bed and in the bathroom. I didn’t appreciate waking up to ants crawling around. Definitely not worth $246 dollars for 2 nights.

Bugs in not one but three different rooms that were shown

This old hotel was probably very beautiful back in the day. it is a very large hotel with many, many rooms. However, it appears the maintenance crew is having trouble keeping up with repairs. Most noticeable is the lack of care for the dead plants in the old indoor restaurant and pool area. The pool is still functional; the restaurant is closed; but many of the surrounding indoor plants are dying.