Guest User
July 1, 2024
My poor rating on Service is based on the airport shuttle pick up. I waited, called and was told by driver it would be 20 minutes, and waited some more until I decide to take a taxi after about 40-45 minutes more. And speaking with the driver over the phone, he wasn't concerned at all. He even said he was there 20 minutes ago...well, I was not. And after figuring out the proximity of the hotel to the airport, I don't see why it would take more than 20 minutes for a shuttle.