Family-friendly Hotels in Bishkek

Beautiful hotel, corresponds to its stars. Everything is very clean, the hotel is accomplished in a pleasant design according to the name . Hotel staff is very polite, warning and friendly . Special thanks to the hotel administration . When leaving rushing , we forgot a wallet with cash - which was immediately made known , and already at home on the other day we got our missing . Thank you , remember and hope to visit the capital of Kyrgyzstan again with such warm and responsive people .

My stay at the Ramada in Bishkek wasn’t great and I couldn’t wait to leave! Upon arrival the guy on reception was so rude and looked at me like a piece of dirt. I asked if any rooms had a good view (which they did because I’ve seen the photos), he laughed, lied and said no! Originally put on the 3rd floor it seemed really busy. I got 3 hours sleep the first night as other guests decided to “hang out” in the corridors. I was actually quite scared as they were being really loud, aggressive and just being a nuisance. The next day I asked to move, which they allowed me to. I moved up one floor, sadly I encountered another group of people travelling together who also liked to leave their room doors wide open so that they could go between rooms. Seriously never experienced a hotel like it, I barely slept again and my 4 nights of lacklustre sleep were appalling. First room the tv didn’t work, there were hair all over the floor and also on my pillow. Second room the tv worked but all channels were in Russian and if you’d like any tea tray refills you’ll have to ask!! Breakfast was okay, you can get an omelette or eggs when they can be bothered to come out of their cupboard. Most things are laid out and you can help yourself, which is fine. The best thing about this place is the location and being able to walk places. Beware it was the Golden Tulip hotel until Ramada took it over and don’t seem to have done any improvements. Room configurations are weird and have more hidden corners that are just odd. Airport transfers are $20 which seems quite excessive for Bishkek. A taxi is roughly 1,000 KGS. Safe to say I wouldn’t stay here again and possibly not at another Ramada either.

Сам отель очень хорош, как ресторан и как здание. Но персонал, не весь часть, работает ужасно. Официанты не знают страну производства вина, и вес блюд. Повара молодцы, готовят вкусно. Bell boy пришел за чемоданами в номер, оставил их в багажном отделении на первом этаже и никому не сказал. Пришлось выяснять где багаж администратору девушке и тащить их на себе. Попросил воду в номер, принес 4 бутылки, 2 из которых вскрыты, т.е уже кто то пил. Молочко для тела одноразовая маленькая бутылочка и та начатая. Отель якобы 5 звезд, на ресепшен сказали что они комплектуют номер на 1 го человека, я на 2х заказывал. Бронь неделю весела подтвержденная! У вас некому за персоналом следить? У вас их никто не обучает? Останавливались в ожидании стыковочного рейса туда и обратно. Больше не приедем, это 3+ звезды а не 5. Вообщем Мариот, второй раз уже подводит. Внешне все красиво а обслуживание 0. Никогда не поеду в Марриот, для меня это слово ругательное

From walking into reception without a booking on a Saturday morning in Aug-2022, I found all the staff to be very friendly and helpful. The hotel is in the centre of the city in an area that affords access to a local green areas and wide roads which are pleasant for a safe evening walk. The rooms are comfortable, and the restaurant food is good. I was very pleased to be served food in my room one evening by Dilshat, who is one of the many friendly and efficient restaurant staff. I shall be very pleased to stay at the Ambassador hotel again.

Not close to the city, the hotel's supporting facilities are very good, breakfast is very rich, the steaks made in the restaurant are also very good, the cleaning is also clean, the price feels local expensive.