Hotels in Jewellery Quarter, Birmingham

the room is good enough for 3 persons, though the sofa beds are actually smaller than the photos. well equipped with 2 head cooking hobs, small fridge, dish washer, microwave with grill function and sufficient utensils, and also instant coffee were provided. the water pressure of the shower is super good and water is hot enough but the toilet is a bit small, you have to hide just next to the toilet bowl then you have enough space to open the door. The down side is the service of the reception & housekeeping team. After we got the room cards, we couldn't access to the room and needed to go down to ask the receptionist to fix the cards and come back to open the room. After entered the room, we found that the water in toilet sink didn't go, we asked the housekeeping staff who was just working at the next room to have a look at it but who said we needed to go to the receptionist (as there's no inter-room telephone, we have to go down again). Then the receptionist arranged another room which was downstairs for us. We booked for 2 nights, when we came back to the hotel the next evening, the room cards didn't work, again. The receptionist claimed that it might be due to the cards being put together with the mobile phone that might damage the cards. However, we were sure the cards weren't put together with the phones! It would be perfect if a small box of tissue could be provided.

Very disappointed when we arrived at 14.30 on Friday to be told it would cost us £10 if we wanted to checkin before 15.00. Even though I had joined the Ibis membership scheme ALL.com on Tuesday and my mate who was sharing the twin room has been a member for over 3 years. The reception was a real “job’s worth” and said as the booking was in my name this didn’t count and insisted on trying to charge us £10 to boo in 30 minutes early. Even though when I signed up to the scheme in Bristol on Tuesday we were allowed to book in at 1 o’clock 🤷🏽♂️ Other than that, it was OK, not great

it was lovely. very clean. the room was small but we appreciated it. i had the room with nowindow but i don’t think that was a problem. everything was really fresh. only thing i didnt like was that the bathroom was a wet room so its really difficult to shower without soaking up the sink and toilet and whole room really

Fabulous place to stay for a concert at the Utilita Arena. Lovely restaurant and bar onsite. Large spacious room with some great extras included in the price ie complimentary prosecco, orange juice and coffee bags. Great bars and restaurants in close proximity to the hotel. Short walk away from Birmingham city centre. All in all a fabulous stay and I would definitely stay again!

Good location near station and shopping mall but a bit messy. The rooms are large and there are plenty of milk tea bags. There will be no other facilities. The breakfast at the hotel is buffet style and tastes average.

We stayed here for our anniversary and what a stunning room we had! I loved all the small details added to the room and the bathroom was lovely. I was amazed at the interior of this hotel, it really is stunning! The owner of the hotel is extremely friendly, as are all the staff. We were warmly welcomed into the hotel which was lovely. The hotel is just a short walk into the city centre - we walked down and got an Uber back because it was extremely cold (an Uber from the city centre only cost us £4.50). Breakfast was also included in our hotel stay and this was lovely. They give you a huge choice of what you can have and you can order as much as you like! The breakfast was lovely, gorgeous poached eggs and sausages! We really loved this hotel and will definitely be visiting again!

The room is spacious especially if you have luggage to open. Clean and comfortable bed. Breakfast is good. Location wise, walkable to Birmingham New Street train station given you don’t have big heavy luggage. Although I can hear the people outside but it’s not really bad. You can ask for some essentials if you forgot yours, available at the reception. The staff were nice and accommodating.