Premier Inn Birmingham City Centre Bridge Street

It was nice place staff were great an friendly

One night only but staff were helpful and accommodating.

Room - small but clean and comfortable. Powerful and hot shower. Wifi isn't too bad. Reception stated that payment taken on my card had failed and refused to provide me with a receipt. Handed me a computer print out, stating failure. (The money had left my account) we were made to pay the £242 again. I had to open a dispute with the bank. On checkout I spoke with the manager who dismissed me, stating that I was mistaken. I spoke with guest relations on Monday and asked them to escalate the matter. They have since replied by email stating that they don't want to talk to me but, they're arranged a refund. Poorly stocked bar. Mediocre service and an odd 'rotting' smell along one of the corridors.

This Hotel by the canal is a Good example of what I like: value for money, clean rooms and very good service. Very quit Night, Even it was. A Saturday. Comfortable beds, OK size room. Can recommend to anyone but the most lux-seeking tourist. Ok breakfast

We stayed here for one night and had a pleasant stay. We stayed here because of the location. It is close to the Centenary Square, which houses the Symphony Hall and Rep theatre. The hotel is within walking distance of the New Street station. There are places to eat and drink around there. We arrived at the hotel a bit early and left our luggage there as there was a £15 charge to check in early. The reception staff were very helpful and welcoming. The rooms were clean and what you would expect from a premier inn hotel. We had breakfast, and there were plenty of choices. There was a cooked breakfast option, pastries, fruit, yoghurts, cereals, hot drinks, and juices available. The restaurant was nice and looked over the canal. We had no concerns during our stay and would stay there again.

Clean room, very comfy bed. Right temperature, dark, quiet. Bathroom clean and well presented. Had all we needed for a base to explore local area. Good use of space for family of 4. Brrakfast good quality and plentiful. Staff were pleasent and welcoming.