Travelodge Birmingham Central Newhall Street

I recently stayed at this hotel, and I couldn't be happier! It’s perfectly located next to a station, making travel a breeze—10 out of 10 for convenience! The staff were friendly, and the amenities were great. If you’re looking for easy access to transport and a comfortable stay, this is the place to be!

Unfortunately not very clean. No glasses or cups in our room and made us pay for water. Probably the most bar minimal effort travelodge I have stayed in. See why it is 2 stars.

It was ok.The room was clean, the bed was comfy. Good breakfast.

Basic. Clean and tidy. Breakfast self service quite acceptable. Would consider staying here again

I booked a double room but was given a disabled room with really narrow twin beds which wouldn’t even be suitable for kids (narrower than a normal single bed). The bed frames were lower than normal and the mattresses awful. So I didn’t get the room I paid for. There was issues with the shower drainage which meant it couldn’t be used without flooding the entire wet room. Went to reception - he said he couldn’t do anything about it, so I couldn’t even have a proper wash! I asked if I could just be moved rooms - he claimed they were fully booked yet I looked online and they were still selling rooms there for that night! So he couldn’t be bothered. Noise all night from outside of hotel - inside some noisy people too. So if sleeping on impossibly small and uncomfortable beds was a challenge in a sweltering hot room - the noise made it even harder. At breakfast I waited to give my room number in - nobody came so I just helped myself. Eventually someone questioned my being there as I was getting food and took my room number. The hot food was poorly stocked (bacon, scrambled eggs and white bread in particular) and very slow to re-stock as staff were more interested in chatting than looking after the buffet. Tables very slow to be cleared of dirty crockery etc. This used to be the best Travelodge to stay in when in Birmingham but based on my stay this time, I won’t be back. I’ve no idea if they have had a change in management but whatever has happened- it’s now awful. I think that was the worst night I have ever had in a hotel. The staff clearly don’t care anymore, they don’t want to help. From being my preferred hotel in Birmingham it’s gone to being one I won’t set foot in again. There was not one thing I can think of that could be considered a redeeming feature of my stay.

Great location to explore Birmingham, and very close to independent restaurants and bars in the Jewellery Quarter. We had breakfast one day - excellent service from Bert and the team, who went over and above to ensure we had everything we needed, despite arriving within an hour of service finishing.