Guest User
June 5, 2025
I have stayed in many hotels and this is third on my top 3 worst hotels, not including hostels, although I have stayed in better hostels. Noisy hotel music played until 3:15am, doors slamming paused for about an hour until 4:20 am, so probably got a couple of hours sleep at best. Fire doors on heavy closure mechanism with no soft closure therefor bang all night with late revelers. Birmingham has many concerts, stag/hen dos, therefore constant stream of rowdy clients with no regards for others. Area outside with cinema, bars, takeaways etc has seating and was used as a party venue with music blasting. Carpet in corridor thin with little underlay and squeaky boards. Therefore corridor was noisy. People running up and down. Rooms were very basic. No toiletries other than soap dispenser, one was broken. tiles in shower showing age. Door to bathroom needs adjusting - couldn't be closed. TV tiny and remote not working - handed to reception and not returned. Window view to courtyard could be improved. Curtains tired. Furnishings and desk tired. Minimal storage. Minimal amenities kettle and cheap drink sachets. Receptionist was miserable. Shower was hot, bedding clean, towels clean were the only positives.