Casual Serantes
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1 night
1 room, 2 adults, 0 children
All properties in Bilbao

Casual Serantes

Goienkale, 14, Ibaiondo, Bilbao, Basque Country, 48005, Spain
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hotel overview picture
Amenities
Public parking
Luggage storage
Car rentals
Wi-Fi in public areasFree
Shuttle service
Fax/copying service
Self check-in kiosks
Tour and ticket booking service
All amenities
Property Description
Casual Bilbao Serantes is in the heart of Bilbao, within a 5-minute walk of Ribera Market and Santiago Cathedral. This pension is 1.1 mi (1.8 km) from Zubizuri Bridge and 1.2 mi (1.9 km) from Gran Casino Bilbao.
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7.7/10
Good
Cleanliness7.7
Amenities7.7
Location7.7
Service7.7
All 21 reviews
Surroundings
Metro: Casco Viejo
(420m)
Metro: Abando
(770m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Single Room With Exterior Private Bathroom
8

Single Room With Exterior Private Bathroom

1 queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Quadruple Room
9

Quadruple Room

2 single beds and 1 queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
Room Details
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Triple Room
12

Triple Room

3 single beds
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
Room Details
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Twin Room
4

Twin Room

2 single beds
Non-smoking
Air conditioning
Private bathroom
City view
Tea bags
Room Details
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Double Room
10

Double Room

1 queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
Room Details
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Guest Reviews

7.7/10
Good
21 reviews
Verified Reviews
  • Cleanliness7.7
  • Amenities7.7
  • Location7.7
  • Service7.7
Average for similar properties in Bilbao
Most Mentioned
AI Summary
Centrally located with friendly staff and convenient online check-in. Spacious, well-equipped rooms and praised for cleanliness. Ideal for exploring the historic center of Bilbao.
N‍7‍4‍2‍3‍X‍Y‍m‍i‍r‍i‍a‍m‍m
August 12, 2025
Cose sgradevoli: 1. Non informare i viaggiatori di ripidissime e pericolosissime scale per raggiungere la camera. Una volta entrati, troverete anche un gradino per raggiungere alcune camere (es la 203). Questo è sgradevole non solo per salire i bagagli ma soprattutto per chi ha delle disabilità o una famiglia con bambini, anche piccoli. 2. Sifone della doccia rotto e posizionato inizialmente in modo da non cadere (quindi è una cosa risaputa), una volta messo in postazione e aprendo l’acqua, si rischia un bel bernoccolo in testa! 3. Struttura molto sporca: al nostro arrivo, le lenzuola erano maleodoranti, con peli pubblici e polvere ovunque. Ci sono state riportate le lenzuola e abbiamo richiesto noi di ripulire la camera che hanno fatto l’indomani perché giustamente erano ormai le 22:00 ma è stato un grosso disagio. (pulizia superficiale, abbiamo trovato gli stessi cumuli di polvere). 4. Qualità prezzo pessima per il servizio fornito e non c’è stato neanche fornito un rimborso per il grosso disagio creato. Sconsiglio Unica nota positiva la posizione centrale.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
La struttura si raggiunge in 5-10 min dalla fermata del metro Casco viejo. Il mercato della Ribera è a 5 min. Bar e ristoranti a due passi. La camera è molto pulita e gli assistenti sempre raggiungibili e disponibili. Tuttavia le pareti sembrano di cartapesta, si sente tutto quando i vicini di camera parlano. la via in cui c’è la struttura, di giorno è semideserta, ma di sera e fino a tarda notte è ben frequentata e c’è musica forte. essendo orecchiabile, non dà molto fastidio e dopo che si è camminato per tutta la giornata, si sprofonda subito in un sonno profondo
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J‍o‍h‍n
May 12, 2025
I was under the impression that this was a hotel but it's not. No reception desk. The information on how to access the front door and room door are sent via email the day of arrival, around noon. If the guest does not have cell service outside of the USA, that's impossible to receive the information to get in your room. That was my case. A huge inconvenience that is not informed when I reserved the place. I find that it's a must to have this disclosure in order for your guests to make a well informed decision.
H‍e‍n‍n‍i‍e
April 21, 2025
WE stayed at the property for one night before returning home. We found the signing in process unique but efficient. The enjoyed staying here.
B‍o‍u‍f‍a‍t‍h‍a
April 13, 2025
Bon séjours Sejour agréable. Il faut penser a isolé la fenêtre du bruit, car étanchéité c'est enlever. Lieu tres bien situé pour visiter la ville et les environs.
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G‍a‍r‍y
February 11, 2025
Comfortable Base In Casco Viejo Located in the Casco Viejo area on a busy bar street. The hotel is reached via some steep stairs, so maybe not the best for anybody with mobility issues. The rooms are comfortable, simple but modern design, and very clean. Also, very good value for money.
G‍u‍i‍d‍o
September 19, 2024
Definitely no frills The room is in a converted apartment. The floors are beyond wonky, the rooms are on the second floor with a steep staircase from hell. Due to the nature of the conversion, the walls are paper thin and you hear everything. The hallway has no fresh air supply and stinks stale. Positives: clean room, fresh and modern interior.
M‍a‍l‍e‍n‍e
August 17, 2023
Skuffende! Bad og toilet var på gangen hvilket der ikke var oplyst nogle steder, at det ville være. Meget larm og man kunne høre alt fra de andre værelser. Skuffende og absolut ikke pengene værd. Alt for dyrt i forhold til standarden.
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Services & Amenities

More Amenities
Internet
Parking
Public (not only for guests) is available Off-site parking, and Charge, €18.00 (approx. 35.91 AZN) Daily. Reservation needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Cleaning services
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 12:00

Self check-in kiosk

Child policies
Children 5 year old and over are permitted to stay in some room types at this hotel
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Number of Rooms: 7
Phone:+34-944-151557
Casual Bilbao Serantes is in the heart of Bilbao, within a 5-minute walk of Ribera Market and Santiago Cathedral. This pension is 1.1 mi (1.8 km) from Zubizuri Bridge and 1.2 mi (1.9 km) from Gran Casino Bilbao.

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.

Make yourself at home in one of the 7 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and microwaves, and housekeeping is provided daily.

Frequently Asked Questions

What is the cancellation policy for Casual Serantes?

The cancellation policy for Casual Serantes varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Casual Serantes?

Standard check-in time at Casual Serantes is 14:00-24:00 and check-out time is 12:00.

What amenities and services are available at Casual Serantes ?

Casual Serantes offer top amenities and services include Shuttle service.

Does Casual Serantes provide breakfast?

No, Casual Serantes doesn't provide breakfast.

Can I bring my pet inside the Casual Serantes?

As much as we love pets, unfortunately, we are unable to accommodate them in Casual Serantes.

How far is the Casual Serantes from the closest airport?

The closest airport is Bilbao Airport, and it is about 21 mins from hotel by car (14.5 km).

About This Property

Nearest AirportBilbao Airport
Distance to Airport14.51KM
Nearest Train StationBilbao-Atxuri Station
Distance to Train Station0.38KM
Nearest Subway StationCasco Viejo
Distance to Subway Station0.42KM
Average Price FromAZN181
Hotel Star Rating3