This is an apartment hotel located next to the British company, with subway to the train station and bus station, very convenient. Downstairs and nearby many restaurants. There is a large supermarket on the 6th floor of the British company to buy a variety of food. This hotel has no front desk, but there is a 24-hour online front desk. The only downside is that after booking, I didn't receive any email notifications about how to check in. So we went to the hotel door, rang the doorbell to connect to the hotel's online service, sent us an email, and gave the entry password. You will then need to check in online, you can use the link of the email or have a check in machine. Check in requires a photo of the booking and a selfie. You will then need to fill in the ID information of all the guests. You will receive the room number and password after checking in. After entering the room, there are snacks such as water in welcome gift, . Very intimate. You can download the hotel's app, you can use your mobile phone to unlock it, which is very convenient. highly recommended!
The hotel is located approximately 17 minutes walk from the river area and the Guggenheim.
In the portal next door there is a GOiko and a burgerking, there are also bars, bakeries and cafes
The staff is very friendly, they have a locker where you can leave your luggage if you need to.
In my case I reserved parking, since parking in the surroundings is complicated and it is a green/blue/red zone, they allowed us to leave the car longer than we had booked at no additional cost... so great!
Good value for money
The room on the fifth floor, attic style, the window could not be opened completely for security reasons, comfortable bed, only one pillow per person (that is the only drawback I can say)
They provide a reusable bottle to be able to refill with cold/hot filtered water that they have on each of the floors, providing free water to all guests
Spacious bathroom with shower
Excellent cleaning
It would be a coincidence, but we meet the cleaner girl in the lift and no good days, in reception if you don't say hello, they don't even salute.
The hotel is very comfortable and very comfortable.
Although it is a single room, the area is not small.
The hotel has a first-class location, right next to the airport bus station, on the small square, and convenient to go everywhere. You can walk to the old town and the museum river.
However, although this hotel is a five-star hotel, it does not have a swimming pool. The breakfast is expensive at 26 euros and is relatively simple (by five-star standards).
A stay at Santiago Apartments Bilbao places you in the heart of Bilbao, within a 15-minute walk of Guggenheim Museum Bilbao and San Mames Stadium. This aparthotel is 11.6 mi (18.7 km) from Port of Bilbao and 0.1 mi (0.1 km) from Ensanche.
Enjoy recreation amenities such as a 24-hour health club or take in the view from a rooftop terrace. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 35 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as safes and desks.
I have a great stay! The location is fantastic — just a few steps from the Guggenheim Museum, which made exploring the city super convenient. The room was very cozy, clean, and comfortable — exactly what we were hoping for.
However, there's one detail that could be clearer: the hotel advertises ”private parking,” but in reality, it's a public city parking lot located about 450 meters away. It costs €20 per day, and there is no parking directly at the hotel. Not a dealbreaker, but definitely something to know in advance.
Blindly selected hotel, not bad
Service: polite, warm
Parking: no own parking lot, you can park in a nearby public parking lot after unloading your luggage at the hotel, it costs about 20 euros until the next day, which seems to be a common situation for local hotels;
Good location, easy to get everywhere of interest just by walking. Staff were lovely, warm, friendly and helpful.
Good sized room and bathroom, but there was a massive pillar right in the middle of the room which was quite awkward. Had the room at the start of the corridor near the lifts so it was a bit noisy at times. No tea or coffee facilities in room, which feels like a bit of a basic. Went out for breakfast rather than use the hotel facilities as there's plenty of options about.
Only there for 2 nights so didn't seem worth kicking up a fuss about any stuff. OK for overnight but not a long stay from what I saw.
Great
125 reviews
9.2/10
Price from
AU$139
per night
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8.3/10
Very Good
SSHANThe room is not big, clean, it seems that there is a window that can’t be locked. Overall good.
GGemaThe hotel is located approximately 17 minutes walk from the river area and the Guggenheim.
In the portal next door there is a GOiko and a burgerking, there are also bars, bakeries and cafes
The staff is very friendly, they have a locker where you can leave your luggage if you need to.
In my case I reserved parking, since parking in the surroundings is complicated and it is a green/blue/red zone, they allowed us to leave the car longer than we had booked at no additional cost... so great!
Good value for money
The room on the fifth floor, attic style, the window could not be opened completely for security reasons, comfortable bed, only one pillow per person (that is the only drawback I can say)
They provide a reusable bottle to be able to refill with cold/hot filtered water that they have on each of the floors, providing free water to all guests
Spacious bathroom with shower
Excellent cleaning
CCThis is an apartment hotel located next to the British company, with subway to the train station and bus station, very convenient. Downstairs and nearby many restaurants. There is a large supermarket on the 6th floor of the British company to buy a variety of food. This hotel has no front desk, but there is a 24-hour online front desk. The only downside is that after booking, I didn't receive any email notifications about how to check in. So we went to the hotel door, rang the doorbell to connect to the hotel's online service, sent us an email, and gave the entry password. You will then need to check in online, you can use the link of the email or have a check in machine. Check in requires a photo of the booking and a selfie. You will then need to fill in the ID information of all the guests. You will receive the room number and password after checking in. After entering the room, there are snacks such as water in welcome gift, . Very intimate. You can download the hotel's app, you can use your mobile phone to unlock it, which is very convenient. highly recommended!
GGuest UserIt would be a coincidence, but we meet the cleaner girl in the lift and no good days, in reception if you don't say hello, they don't even salute.
The hotel is very comfortable and very comfortable.
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