Ramada by Wyndham Bettendorf

Comfortable Bedding: Multiple users noted beds were comfortable or adequately supportive.

We arrived at the hotel after picking up my grandmothers ashes from the funeral home. We drove 5 hours to get there. When I arrived at the hotel no one was at the desk, I called the hotel line and the manager answered and said she would be down. I was given one key card for room 236. I went in the room to get settled when I noticed a something on the bed by the window. I turned on the lights and that’s when I confirmed that bed had a 4 inch stain that look like bodily fluids and the 2nd bed had two smaller stains, the refrigerator was not clean and the shower was dirty. I showed the pictures to the manager Ricva and she stated “What do you want me to do about it?” Ricva did not offer to clean the room or no apologies just that I needed to cancel my reservation with Priceline. I told she needed to cancel as I did want to be charged the cancellation fee. She assured me they would call and she would tell them it was the hotels fault they couldn’t accommodate us. The manager did not an they called and they didn’t respond to the email they sent and I was charged the cancellation fee and had no room for me and mother. The other hotels in the area were booked. We ended up staying at a family friend’s house.

If its an emergency you get what you pay for. Went through 4 rooms total in a night. First room smelled like human secretions and the bed wasnt even made. Second room the bed smelled like pee and the carpet was awful and filthy on top of several of the items throughout the room. Third room had an earwig infestation and the shower was broken. The last, and thankfully final room after a long haul on the road, was the last. Still a bit musty but everything worked.