Hotels in Old City of Bern, Berne

The hotel is very close to Bern Station, within walking distance. Located on the west side of Bern's historic center, walking east directly into the heart of the old town makes it very convenient for walking tours. Free freshly ground coffee is available in the common areas. The room was quite small, lacking a desk or small refrigerator (a shared refrigerator is available in the common areas), but overall it was quite comfortable. Light sleepers should bring earplugs, as the historic Bern clock tower is so close that you can still hear the bells ringing in the early morning hours.

Amazing hotel in the centre, everything close by foot :) I would prefer to have access to my city bus pass from the morning of the day of my arrival and not after check in, but I guess this is standard.

From arrival it felt I was judged as I just came for hike and now in my going out clothes. 3am footsteps above ere so pound kept me awake, moving at that time caused me anxiety so I tried putting my headphones in. 7am it started again. I came to check out and mentioned it and basically was told off my the male reception most for not coming to them and then asked for city tax. Customer care was zero! I was tired and upset and all I got was rudeness. At 3am I don’t want to be moving room. I hasn’t asked for a refund. Maybe a coffee or a wave of the city tax would have been nice rather that this lack of regard. Never ever will I stay here again and I would highly appreciate a chat with the manager as I am not happy about this treatment.

The location was excellent. It was at the city center with the main railway station and a major tram station within a very short walking distance.

The experience at Hotel Bellevue Palace was truly impressive. We were welcomed by the General Manager of the hotel at check-in and all the staff members were very welcoming and friendly. The location of the hotel is about a 10-15 min walk from the Bern Banhof and centrally situated in the city of Bern. The room was spacious with a small balcony, a powder room, and a bathroom. The work desk also had its own power sockets compatible with various plugs from all over the world. Checkout was smooth and easy and the front desk staff (I believe it was Paula) offered to help us to load our bags to our car and gave us a bottle of water for the journey. The experience was truly 5 stars and is well worth the cost.

Just one reminder for those who want to book this room as stated that they will provide ”2 king beds” in the room, that's totally not true, only 1 king size bed and 1 sofa bed only and the front office told us that this hotel did not have any rooms with 2 beds actually, so just be careful and unfortunately, the room provides a open kitchen, yet the cooker is not working for tourists staying in the hotel, you will have a free ticket for the local bus, but please do ask the front office unless you may not get it (luckily we search online and find out this, so we go back to the front office and ask for it) Other than that, the location of this hotel is very convenient, just few mins from the station.

在攜程預留的民宿電話是錯的，在我們抵達時一直聯繫不上，到處找電話耽誤了很久！民宿也沒有發密碼，而是發郵件讓登記證件…攜程也沒有提醒讓登記，導致一直兜兜轉轉不知道怎麼聯繫上民宿進去，體驗感很差！！搞了快兩小時才進去！！！

This is the best hotel in Switzerland. The hotel is located next to the Federal Palace. After arriving in Bern at 12 o'clock, since it was not the specified check-in time, I wanted to store my luggage in the hotel. But the lady at the front desk directly gave me a room on the top floor, which was very private. And the bed is very soft. When leaving the hotel, the hotel gave me a piece of chocolate as a special gift.

Detailed details of the hotel: 1. The hotel leaves the train station bus + walks for about 15 minutes 2. The facade is small, but the service is very good. When we went, the front desk was not yet working. There was an Asian old man on duty and let us store our luggage. 3. Non-24-hour front desk, but the black lady at the front desk is very good 4. There are not many overall attractions in Bourne, but the hotel can be reached on foot. 5, because there is a Swiss pass we do not have a bus card for Bourne, so the hotel does not charge us tax, but there is no guarantee that friends after the same. 6, the room is very quiet, not facing the street Finally, most importantly, the hotel presented fruit, biscuits, capsule coffee and drinking water. It must be praised for taking people's things. Haha, this trip is the best!

Pretty good. The room was a good size, and the location was excellent – super close to the train station and very easy to find. The front desk staff were very friendly. Breakfast was a bit basic, but I'm not really a big breakfast eater anyway, so it wasn't an issue for me, haha. Overall, I was quite satisfied.