Spa Hotels in Bernalillo

The room is clean and tidy

Perfectly fine if you never want your room serviced. Night manager (from my home state of NY) was incredibly rude about it as well. As if it was my fault that I didn't leave my room for the day until 10am. Weekend manager Debra was very sweet and did make sure my room was cleaned the one day she was there but overall, very displeased with the rest of our stay. Would not stay there again, and unfortunately for them, we will be in the area frequently as our son bought a house nearby. It was really a shame that we were treated so poorly as the hotel itself is nicely decorated and the breakfast was great.

I have stayed at this location a number of times in recent months but upon my arrival for a 2 night stay today--April 25, 2021--with a prebooked, prepaid and non-refundable booking, I was told by the person at the desk that they charge local area residents a $200 CASH deposit in order for them to stay. I'd have had no issue with them putting a $200 refundable deposit on my credit card but cash was requested. Now, I am not a bad customer by any means. I am clean, quiet, and peaceable and my room is left clean after every visit. I often utilize local hotels as a quiet workspace but I won't be back to this location. I'm old enough to remember the days when businesses wanted repeat customers and worked to build relationships with them--even asking for the favor of referrals from them. Not only will I not return to this location, I will not be recommending them to my out of town guests. It's sad really but I won't spend my money where I am treated as ”suspect” due to the behavior and trouble of others. I get hotels have issues but it's not like I've not stayed there before and had been treated as a welcome guest.

The desk clerk, Emerson gets the fast check in award. Everything was ready upon arrival. It didn't take 2 minutes to get me moving in. Room was average, very clean and well kept. Plenty of parking outside and close to I-25 ( but not noisy close).

When you stay at Santa Ana Star Casino Hotel in Bernalillo, you'll be in the historical district, just steps from Santa Ana Star Casino and 12 minutes by foot from Santa Ana Golf Club. This hotel is 0.9 mi (1.5 km) from Coronado Historic Site and 1 mi (1.6 km) from J&R Vintage Auto Museum.Enjoy recreation amenities such as an indoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.Enjoy American cuisine at The Original Mesa Grille, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges.Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Bernalillo? This hotel has 12000 square feet (1115 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 204 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.