Leonardo Hotel Berlin KU'Damm

Leonardo Hotel Berlin KU'Damm Reviews

Leonardo Hotel Berlin KU'Damm

Kurfürstendamm 35, Berlin, 10719, GermanyView Hotel Details
Leonardo Hotel Berlin KU'Damm
Leonardo Hotel Berlin KU'DammLeonardo Hotel Berlin KU'DammLeonardo Hotel Berlin KU'Damm
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Leonardo Hotel Berlin KU'Damm Guest Reviews

4.3/5
Very Good
77 review
Verified reviews
Location4.3
Amenities4.1
Service4.4
Cleanliness4.3
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All reviews(77)
Positive reviews(26)
Reviews with photos/video(2)
Great location(9)
Awesome stay(8)
Clean and tidy(6)
Friendly staff(6)
Convenient location(6)
Negative reviews(2)
Guest User
Comfort Room
Stayed in Dec 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 23, 2025
Good stay and excellent service
Response from Property: Dear Guest,It's a pleasure to read your review about your recent stay in our Comfort Room at Leonardo Berlin KU'DAMM. We are delighted to know that you had a good stay and appreciated our excellent service.Your high ratings on our surroundings, amenities, cleanliness, and service are truly motivating. It is always heartening to receive such positive feedback, as our team strives to provide our guests with a memorable experience.We look forward to welcoming you back for another perfect stay in the future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Divesh
Comfort Room
Stayed in Feb 2024
Couples
1 review
4.2/5
Very Good
Posted on Mar 30, 2024
Good hotel in excellent location. Is an old hotel. Everything works though for the price.
Response from Property: Dear Divesh,We are pleased to learn that you found our location to be excellent and appreciated our functioning amenities. Indeed, Leonardo Berlin KU´DAMM is steeped in history, which adds to its unique charm.For future stays, you might be interested to know that we offer a variety of room categories. Each one has its own distinct features and comforts. You can find detailed descriptions on our website to ensure they meet your particular needs.We hope to welcome you back and provide you another great stay.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Guest User
Comfort Room
Stayed in Oct 2023
Business travelers
1 review
4.7/5
Amazing
Posted on Nov 28, 2023
Overall I bon satisfied with the hotel, facilities, location, and friendly staff. Just have a desire to Check in an opportunity early
Liangweihao
Superior Room
Stayed in Mar 2024
Family
1 review
4.7/5
Amazing
Posted on Apr 7, 2024
Very polite reception and the room is clean
Response from Property: Dear Liangweihao,It's delightful to hear about your positive experience at Leonardo Berlin KU´DAMM. We're thrilled that our dedicated reception team and clean rooms were able to contribute to a pleasant stay. Rest assured, we will continue to uphold our high standards to provide our guests with a memorable experience. Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Guest User
Superior Triple Room
Stayed in Jun 2024
Business travelers
6 review
4.7/5
Amazing
Posted on Jul 27, 2024
Very good so quite place
Response from Property: Dear Guest,I am delighted to read that you had an excellent stay at the Leonardo Berlin KU´DAMM and appreciated the quiet surroundings. Our team strives to provide a conducive environment for relaxation, and your positive feedback is a testament to our efforts.Thank you for acknowledging our cleanliness and service - we take pride in these areas and are glad to know we have met your expectations. We hope to have the pleasure of hosting you again soon.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Zahava
Comfort Room
Stayed in Feb 2024
Business travelers
1 review
3.5/5
Posted on Mar 31, 2024
Was quite good
Response from Property: Dear Zahava,It's heartening to hear that your stay with us at Leonardo Berlin KU´DAMM was quite good. We constantly strive to provide our guests with a comfortable and satisfying experience.We noticed that you rated our service and amenities a tad lower than our surroundings and cleanliness. Although we pride ourselves on our high standards in all areas, your feedback helps us to focus more closely on these elements.We look forward to welcoming you back to our hotel in the future, where we aim to exceed your expectations.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Qidanchedebangbangtang
Comfort Room
Stayed in Aug 2024
Solo travelers
14 review
4.7/5
Amazing
Posted on Oct 26, 2024
The hotel is in a good location, opposite the subway. The environment is OK, the room is not big, and the air conditioner in the bathroom is too loud, rumbling
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Response from Property: Dear Qidanchedebangbangtang,It's delightful to hear that you found our location convenient and our facilities satisfactory. We apologize if the noise from the air conditioner in the bathroom caused any inconvenience. At Leonardo Berlin KU´DAMM, we strive to provide our guests with a comfortable and pleasant stay. We appreciate your feedback as it helps us to understand where we can make improvements. Thank you once again and we look forward to welcoming you back on your next visit to Berlin.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
XIAMENAMYBAO
Comfort Room
Stayed in Aug 2024
Business travelers
61 review
4.0/5
Very Good
Posted on Sep 25, 2024
Facilities: No air conditioning, the room is very high and comfortable Environment: There are restaurants and supermarkets downstairs, convenient transportation Sanitation: Good Service: Average
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Response from Property: Dear Xiamenamybao,Your feedback is greatly appreciated. It is delightful to hear that you found our rooms to be comfortable and appreciated our convenient location with restaurants, supermarkets, and transportation nearby.In terms of air conditioning, we would like to inform you that we have different room categories, some of which are equipped with air conditioning. You may want to check those out on our website for your future visits.We understand your comments on the service and we continuously strive to provide excellent service to our guests. Your feedback is beneficial for our ongoing efforts to improve.Once again, thank you for your valuable input. We hope to welcome you back to Leonardo Berlin KU´DAMM in the near future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Maksim_
Comfort Room
Stayed in Feb 2024
Travel with friends
14 review
4.0/5
Very Good
Posted on Mar 24, 2024
Excellent location of the hotel. A little old design and amenities, but overall it was comfortable. There was no refrigerator in the room
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Response from Property: Dear Maksim,It's wonderful to hear that you found our location excellent and your overall stay comfortable at Leonardo Berlin KU´DAMM. We strive to provide a pleasant experience for all our valued guests. In regards to your feedback about the lack of a refrigerator, we would like to clarify that we have a drinks and snacks vending machine with a larger selection on the first floor of the new building. This decision was made to ensure a wider variety for our guests.Additionally, we appreciate your comments on the design and amenities. We encourage all our guests to explore our various room categories which are detailed on our website. This way, you can choose a room that best suits your preferences for your future visits.Your thoughts are important to us and we appreciate you taking the time to share them. Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Guest User
Comfort Room
Stayed in Aug 2024
Business travelers
3 review
2.7/5
Posted on Sep 20, 2024
The house is average, but hotels in Berlin are very expensive. There is no air conditioning and disposable toiletries. People who pursue quality of life should not book it. People who just want to sleep can consider booking it.
Original TextTranslated by Google
Response from Property: Dear Guest,It's unfortunate to hear that your stay at Leonardo Berlin KU´DAMM did not entirely meet your expectations. Your feedback is valuable to us, as it helps us to understand where we can make improvements.Regarding the air conditioning, it's important to note that we offer a variety of rooms, some of which are equipped with air conditioning and some are not. We encourage our guests to check the specific amenities of each room category on our website before making a reservation.We apologize if the lack of disposable toiletries was an inconvenience. At Leonardo Berlin KU´DAMM, we continuously strive to balance comfort and sustainability, while maintaining a high standard of service.We appreciate your feedback and hope you will consider staying with us again in the future. We believe we can provide an experience that better aligns with your expectations.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Guest User
Superior Triple Room
Stayed in Jul 2024
Family
1 review
4.7/5
Amazing
Posted on Aug 14, 2024
The hotel has a very good location. UHLANDSTRASSE subway station can be reached in 2 minutes. The hotel is very clean and has an excellent breakfast. The staff at reception were very polite. I would be happy to come back anytime.
Original TextTranslated by Google
Response from Property: Dear Guest,It's wonderful to hear that you enjoyed your stay at Leonardo Berlin KU´DAMM. We agree, our location is truly convenient for exploring the city and we're pleased to know you found it beneficial. We're delighted you found our cleanliness and breakfast to your satisfaction, as we always strive to provide the best for our guests. It's equally heartening to hear about your positive interactions with our reception staff. Your satisfaction is our greatest reward and we would be thrilled to welcome you back anytime.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Guest User
Superior Triple Room
Stayed in Dec 2023
Family
13 review
5.0/5
Outstanding
Posted on Jan 4, 2024
The location is very good. It is close to shopping areas and restaurants. The room is comfortable and clean. The front desk staff is also very friendly and easy to communicate with. The breakfast is OK and the bread is delicious!
Original TextTranslated by Google
Response from Property: Dear Guest,It's wonderful to hear that you enjoyed your stay in our Superior Triple Room and that the location, cleanliness, and service met your expectations. Your kind words about our front desk staff have been noted and will certainly be passed on. I'm also glad to hear you found the breakfast satisfactory and the bread delicious.Your feedback is extremely valuable to us as we strive to improve with each and every stay. We hope to have the pleasure of welcoming you back to Leonardo Berlin KU´DAMM in the near future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Guest User
Comfort Room
Stayed in Feb 2024
Couples
1 review
4.0/5
Very Good
Posted on Mar 25, 2024
Upon arrival we received an upgrade to a "superior room". The room was on the top floor and had a balcony facing Kurfürstendamm. The street noise was hardly audible in the room and there were no noises from the neighboring rooms or the hallway. There was a capsule coffee machine and used capsules were replaced daily. A bottle of mineral water was also provided daily. The room was clean and the bed comfortable. There was enough space in the bathroom. It has a bathtub with a shower and hand shower that was easy to regulate and had good water pressure. There is an adjustable electric heater in the bathroom, and a large central heating element in the room that could be easily adjusted using a thermostat. A small refrigerator is available. The staff was very friendly. There is a breakfast buffet, but we didn't use it. Buses and subway are a few steps away. Many restaurants and shopping opportunities in the immediate area. We had a pleasant stay!
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Response from Property: Dear Guest,It's wonderful to hear that your stay at Leonardo Berlin KU´DAMM exceeded your expectations! Your detailed insights about the room, its amenities, and the surrounding area are very much appreciated. It's reassuring to know that you found our location convenient and our staff friendly.We're particularly pleased that you enjoyed the upgrade to a superior room and found the room and its facilities to your satisfaction. It's always our goal to make our guests' stays as comfortable and enjoyable as possible.We hope to have the pleasure of welcoming you back in the near future for another wonderful experience at our hotel.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Guest User
Comfort Room
Stayed in May 2024
Business travelers
1 review
4.5/5
Great
Posted on Jun 23, 2024
Everything was good, totally fine for the price and a great location.
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Response from Property: Dear Guest,It's heartening to hear that you found our hotel to be good value and appreciated our prime location. Your rating for cleanliness is a testament to our staff's dedication to maintaining a high-quality environment for our guests. We're always striving to provide the best service possible, and it's feedback like yours that helps us continue to improve. We look forward to welcoming you back to Leonardo Berlin KU'DAMM in the future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
pynnng
Comfort Room
Stayed in Jan 2024
Couples
20 review
4.0/5
Very Good
Posted on Feb 13, 2024
The location is very good, just outside the subway and very close to the zoo train station. The only drawback is that the room was too hot, even with the heater turned off.
Original TextTranslated by Google
Response from Property: Dear Pynnng,Your feedback regarding your stay at Leonardo Berlin KU´DAMM is highly appreciated. We are glad to hear that you found our location to be convenient and our cleanliness standards up to your expectations. We apologize for any discomfort you experienced due to the temperature in your room. We aim to provide a comfortable environment for all our guests and value your input in this matter. We look forward to welcoming you back to our hotel in the future and strive to make your next stay even more enjoyable. Kind regards,Katrin Kraske,Guest Relations Manager Cluster East