Cruiser54323516265
December 28, 2024
For about 5 years now (pandemic excepted), I have chosen to stay at Am Steinplatz whenever I visit Berlin - usually about four times annually. Over the last two decades, I have tried numerous hotels in various parts of the city, but Am Steinplatz stands out as my favourite. I really love staying there and unlike some hotels, it seems to get better each time. It offers a cozy, boutique hotel experience that is relaxing and welcoming, unlike the impersonal vibe of large hotel chains. And yet you can enjoy the benefits of the Marriott Bonvoy programme. The staff are consistently excellent, and the management is very receptive to feedback. A comment about things that might be improved has been actioned by the next time you visit. If only other service businesses were so customer focused! The rooms are lovely, located in a quiet area of Charlottenburg within a historic building. The beds are incredibly comfortable with top-notch linens, and the bathrooms are thoughtfully designed and well-equipped. There are lots of public transport options within a short walk. But what makes Am Steinplatz stand out from the crowd (not just in Berlin, but across Europe), is the incredible quality of the staff and management - a fundamental ingredient in it's special formula.