Guest User
February 6, 2025
Of the 3 nights we were staying in the hotel, not a single time did the cleaning lady come to clean the room, throw out the trash or even bring a single towel! So from that side, I am shocked that a supposedly 4 star hotel doesn't have daily room cleaning service. On top of that, the first night there was a - what sounded to me as a fire alarm test and trial at 4 AM! The bright side of this hotel is the lady Pamela which works at the reception, she was very kind and helpful to give us an earlier checkin, and show me all the things around in the neighborhood, advice on transport, restaurants, etc. So thank you for the exceptional service Pamela!