Airporthotel Berlin Adlershof

I am rating this 4 stars out of 5 because of the value for money - for a long stay our nightly price worked out well. The hotel comprises what looks like an original tall building which seems to have incorporated a lower building at the back, behind it, and this back section has been newly refurbished and that’s where I was staying. I stayed in a double room with kitchenette, desk, comfy double bed, small raised table and two stools, plenty of storage and a spacious shower room. The plus points are: *Location right next to huge Kaufland supermarket and with the tram stop right outside. It’s about 5 minutes walk to Adlershof S Bahn Station. There are many cafes, bars and restaurants around it. *Nice quality refurb with airport theme *Fantastic shower with two different heads and great water pressure *Good kitchenette with small fridge, freezer compartment, plug in induction ring, Nespresso machine, microwave with grill function. *Reception open 24 hours *Plentiful reception staff *Aircon in this part of the building although it is centrally controlled so no choice of temperature. *Windows open multi ways so you can safely leave them open while out even in the ground floor *Relatively quiet road especially at night and weekends Minus points are: -Lack of housekeeping staff means they officially only clean the rooms every three days. In reality they only came on my fourth day when I made a fuss. Even then they didn’t replenish the loo paper, tissues, coffee capsules, water or the bath mat. I had already had to take my own bins out as they were beginning to smell (given that one cooks in the kitchen) and had to go twice to reception to get loo paper. I feel the bins ought to be emptied more often or they provide you with bin bags and instructions in where to put the rubbish so you can do it yourself. -Lack of information. Why not tell guests where the laundry room is (on the first floor opposite room 108) or where the gym is or that you have to hold the door of the safe closed for it to stay locked otherwise it opens again. -Kitchen utensils were a bit skimpy. I had to ask several times for a sharp knife and a teaspoon but got them in the end. I was denied a tin opener or sieve so had to buy these. There was also no dishcloth, tea towel or washing up liquid which are pretty basic things. Again, had to buy these along with Tupperware boxes. Would also have appreciated a deep cereal type bowl and a wine glass but can manage without. -The aircon comes on with a noise at random times including at night and takes a bit of getting used to if you are not a deep sleeper -The Nespresso machine has a hot water function but if it has ever been used for coffee you will only get coffee flavoured water from the single water spout. For Brits who love their kettles you will probably have to make do by boiling your water for tea on the hob. *Provided two small bottles of body lotion but no shampoo *Could do with more than four clothes hangers for a long stay *