Bellman Hotel

Good overall but had issues with ventilation and didnt get any help

The location of this hotel is very convenient, especially with its close proximity to the metro station, which made getting around the city quite easy. However, the surrounding area lacks some essential amenities such as supermarkets and laundromats, which made our stay slightly inconvenient. One of the main issues we experienced was the lack of follow-up from the staff. I requested toothpaste and a replacement pair of slippers more than once, but was repeatedly told by reception that these items could only be obtained from housekeeping during their morning rounds. Since we had early departures and returned late each day, we rarely had a chance to see housekeeping. It wasn't until the third night that we finally received what we needed. Additionally, the hotel description mentioned that a laundry room was available, but when we arrived, we found that this facility was not actually present. This made it very difficult for us to do laundry throughout our stay. Overall, while the hotel's biggest advantage is its convenient access to public transportation, I hope the management can work on improving staff responsiveness and ensuring that the listed amenities accurately reflect what is available.