Limehome Berlin Stresemannstr

I had a great stay at the Limehome, my basement apartment was very spacious and clean and there was nearby many restaurants and supermarket. I could definitely stay here again!

It was clean and when I first arrived I thought the location wasn’t very good, but it’s actually in a pretty good place, depending on what you want to do and see. There is a bus stop right outside which was often convenient. There isn’t a front desk so check in was kind of annoying since you should contact them before you get there to get the code in time but I didn’t know that booking from Trip. After I got the code, everything else was smooth, except their laundry room was not yet open.

I stayed at a Limehome property recently for two nights and, unfortunately, had a disappointing experience. While the apartment looked clean and modern in photos, I encountered several issues during my stay — including problems with the drain, the sink, and serious water leakage from the shower. On the morning of my check-out, I submitted a complaint through the Limehome website’s help center, but I did not receive any confirmation that my issue was submitted or received. This left me unsure whether my complaint even reached them. After my stay, I contacted Limehome directly to request a partial refund for the inconvenience. Instead of offering fair compensation, they first offered a voucher of only 10% for future stays on their own website. Unfortunately, since I booked and paid through Agoda, I cannot use that voucher. They then offered a refund of only 10%, which felt like a joke considering the serious problems in the room — and the time I had to spend drying the bathroom floor twice after each shower. This is why I decided to leave this review here. I also contacted Agoda support, who tried to help, but ultimately told me they could not process the refund because Limehome denied it. This means I was left with no usable compensation, despite the issues I clearly reported. I’m genuinely disappointed in how this was handled. The lack of effective communication and unwillingness to take responsibility have left me with a very negative impression. I will not be booking with Limehome again — or with Agoda.

A quiet place and comfortable