Hotels near Brandenburg Gate, Berlin

The room was too hot to sleep and the aircon didn't work. We had to sleep with the window wide open but was woken up at 7am by the window cleaner. As it was so hot I had no covers on so it was pretty shocking to wake up to him practically inside the room. The hotel really need to warn guests when the windows are being cleaned. We were here for the marathon but got zero sleep as it was so hot and stuffy. On check out day the cleaners entered our room 4 times this was really annoying. The location was really good that was the only positive.

This period hotel is located over 2 buildings that are opposite each other. The reception staff were friendly, quick and efficient in both check in and check out. Our room was located in the building opposite reception, so just a short walk across a quiet street. The room was a fair size, clean, neat and tidy. The shower was a little small, but decent, clean and big enough for me (6'1”). There was no tea/coffee making equipment in the room, but that could be because we were room only. We didn't eat in the restaurant at all., so can't comment on the food quality. The hotel is located in a quiet side street, but close enough for a short walk to Berlin Mitte. We were not disturbed with any street noise at all (Room on 2nd floor) during evenings or nights. There are several good restaurants, and several little coffee shops/ breakfast places all within 100 metres of the hotel. It's easy to get to from the airport. Either take the FEX train to Berlin hbf and then a 12/15 min walk to the hotel, or take the RB23 or RE8 to Fredrichstrasse hbf and its a 3 min walk. Both take about 30-40 mins and cost 4 euro per person each way. We bought an ABC Zones travel card, which we think (and hope) was correct! Be aware that the FEX is hourly, so you'll have to time your journey. Highly Recommended.

I spent a superb four nights here with a family member (my sister) to explore the city of Berlin. Having stayed here before I was expecting the high standards of service, cleanliness and professionalism that I'd experienced before. I wasn't disappointed, from the friendly reception and booking in, to the standard if room, everything was as I recalled. The hotel is in remarkably short walking distance of all the major sites. A stroll down Schiffbauerdamm, on which the hotel is situated, will quickly take you to the Reichstag, Brandenburg Gate, Holocaust Memorial and much much more. Unter den Linden, Checkpoint Charlie and Alexanderplatz are all equally well within walking distance and almost as interesting is the history that you pass along the way. All staff interact with the guests with a smile and you really feel that nothing is too much trouble. Checking out was a simple, painless affair and leaving our bags safely in the hotel for a couple of hours til we were ready for departure was equally no problem. This hotel is highly recommended by this traveller and his travelling companion. The next time I'm in Berlin - you'll find me here.

This hotel is an ideal residential neighbourhood, but also central to many attractions. Seconds from Liebeskind’s Jewish Museum, a short walk to Potsdamer Platz, etc. Superb breakfast, tidy modern rooms and excellent staff. Very comfortable and user friendly across all criteria. I would stay here again any time. Quiet street for the centre of Berlin.

Hotel room was small and clean. Great quiet location.Large reception area. Will stop there again without hesitation. Will never book through Trip.com again. Both flights were cancelled. Ryan Air informed us for the departure so we changed to the night before arriving late and extra nights accommodation needed. The app still has us flying on the original date. The return flight was cancelled and the app stated we were checked in and even gave details of check in gate. This meant another night in a hotel and hundreds of pounds extra to fly the next morning. The app is useless. Book direct with the airline and watch Google as it steers you towards Trip.com automatically. The helpline does not answer the phone. Generic answers are useless just like Trip.com Please publish this!

I went to this hotel for a mid-week vacation with my lovely daughter. With an UBER it was about 10 Euro to get to the hotel. Check-in was smooth, the older man behind the desk wasnt overly friendly but rather efficient and that was fine. We paid the tourist-tax and got one room-key for our room. We paid online about 80 Euro a night and we got a room with three beds at the back. The room was clean and simple. A desk with a big-screen TV, a shower-room with a toilet and a wash-basin. The shower was ok but we didnt like the shower-curtains. Also the water would be warm for about five minutes but it didnt bother us. Everyday cleaning with new linen and towels. In the morning you can have breakfast but you have to pay for it. We didnt use it. The hotel is set conveniently in the middle of Berlin near Kurfurstenstrasse and Dam. Near the U-Bahn and busses.

I stayed only two nights at a&o Berlin Mitte with Contiki, the stay was comfortable. The four-share rooms were very small and a bit tricky to fit our four suitcases. We also had a run-in with staff at the front desk. For a four-share room, we only got two keys. When a member of our group asked for a spare key, she was denied then given a temporary card and was rudely told to bring it right back - but how could she get back into the room to bring it back??? Others in our tour had the same experience. Besides that, the breakfast was great.

The location and the hotel itself is great. Next time I will stay here. There were two points I would like to underline : first there was a small problem in the first room I got - as soon as I pointed it out, I got a new room immediately. A ver constructive way to deal with problems. I appreciate it. Second, the attitude of staff, they are helpful and explain you everything you ask them.

We were in Berlin for a football match of our VfL Bochum and chose the Estrel because it is centrally located and you can get everywhere from there. Not far from the Sonnenallee S-Bahn station, we were greeted in a friendly and courteous manner at reception. The rooms are OK, if a little shabby, unfortunately the air conditioning was not really usable, you would wish for more modern functions these days. The breakfast was completely fine. What bothered me a little was that it was very, if not too warm everywhere in the hotel. And that was when the outside temperature was 20 degrees, I don't want to know what it's like in midsummer. Overall everything was OK, but I wouldn't necessarily book the hotel again.

By the time this incident happened, I have already completed a 4 days stay in the hotel and was willing to increase my stay. For that purpose, I went to Mrs. Hausweld and asked to please consult the availability and the price of the rooms for extra nights. In response, I was told that the final price, including the city tax for 3 additional nights would be 350 euros with breakfast included. Consequently, I was willing to go along with that reservation and requested to pay by card. Afterward, then Mrs. Hausweld offered me the POS terminal to go along with the payment, and the amount ascended to 419 euros. Due to that unexpected difference, I kindly asked for an explanation and was told that 419 euros were the final price, and if I was not happy with it I would need to leave the hotel immediately. As a result, I kindly refused to pay that amount and asked her to please consult the price for two nights instead of three. In response to that, the front desk manager told me that no more rooms were available for me and that I needed to check out now and leave the hotel. Following that conversation, I went on Booking.com and reserved a room for the same days, without breakfast, and surprisingly rooms were still available. Next, I went to the front desk and asked to please pay for my booking Mrs. Hausweld looked at me in an unfriendly manner and told me she could not find any reservation. After 5 minutes of searching, she could finally open my booking. Then, although I already provided a credit card in my booking, she asked me to show it to her because she was not believing that it was not mine. I answered that the card was in effect mine and offered her to have a look, but it did not have any numbers on it. So she got ahead to request me to write down my credit card details, including the CVV code, on a piece of paper as ”a security”. Afterward, I was asked again by her if I would like breakfast or not, despite I selected the no breakfast option on booking.com. A moment later I was offered the POS terminal to pay by card, which stated an amount 30 euros higher that the price I booked the room for on this site. Due to the reoccurrence of the same, previous situation again, I refused to pay and respectfully asked her why the price was higher again. Mrs. Hauweld answered in a very disrespectful manner that I asked her to have breakfast included and that I was confusing her again. After that situation, I kindly asked them to speak with her supervisor. She answered, that she had no supervisor and was the only person working in the hotel for the whole weekend. That experience left me in complete disbelief of her professionality and her being in that important role in the hotel. However, despite that bad experience with that particular staff member, I would like to note that the other front desk managers were very friendly and helpful at all times.