Yitel Collection (Benxi Passenger Transport Terminal) Reviews
Yitel Collection (Benxi Passenger Transport Terminal)
143 Jiefang North Road, Mingshan District, Benxi, Liaoning, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Yitel Collection (Benxi Passenger Transport Terminal) Guest Reviews
4.8/5
Excellent
939 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(939)
Positive reviews(927)
Reviews with photos/video(430)
Delicious breakfast(209)
Friendly front desk staff(154)
Easy to get around(76)
Perfect for business trips(55)
Many amenities(41)
Tasty coffee(18)
Tasty restaurant(13)
Close to train station(12)
Negative reviews(12)
Anoop
Queen Room
Stayed in Feb 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 7, 2024
I had an amazing week long stay. The location allows for ease of access to transportation ( bus and taxi) right outside the hotel 👍. They have outdoor🅿️ parking too.
Staff are very friendly and helpful 💎💖👍👍👍👍👍.
They have a great breakfast selection 👌👍👍👍👍👍
The interior of the hotel is well maintained and the room was very comfortable and well kept . 💎👍👍👍👍👍
Response from Property: Dear guests, hello! Thank you very much for your positive feedback. It is our honor to meet you in the vast sea of people. Thank you! I am very happy to be able to serve you. We have prepared a warm accommodation environment for you, providing warm and family like service. Looking forward to meeting you again! Wishing you good health and smooth work! Hotel General Manager:Ross Ma
Guest User
Queen Room
Stayed in Sep 2023
Couples
5 review
5.0/5
Outstanding
Posted on Oct 22, 2023
Very clean and comfortable hotel.
Very good breakfast too
Response from Property: Dear guest, hello. Thank you very much for your recognition and full score evaluation of us. We will definitely live up to your trust, and all hotel staff look forward to meeting you again. Hotel General Manager:Ross Ma
Bhavani
Queen Room
Stayed in Mar 2023
Couples
13 review
4.5/5
Great
Posted on Apr 17, 2023
I really enjoyed stay!! Hotel is very clean! Friendly staff
Overall perfect stay!
Response from Property: Hello, thank you for your affirmation of the hotel. Taking care of every guest has always been our belief, but we apologize for the power outage that caused you. This power outage was due to a hotel evacuation exercise, so it was a temporary power outage of 10 minutes, which was accidental; I hope our next stay will provide you with a perfect experience and we look forward to meeting again. Hotel General Manager: Octacia
Guest User
Featured Queen Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 6, 2024
OK………
Response from Property: 尊敬的賓客:您好!感謝您的5分好評哦!每個城市總有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們的甜美而又温馨的回憶,希望和頤至尚本溪客運站店是每位賓客回憶裏最温馨最獨特的那個!為了您的信賴我們將更加堅持不懈,我們將永遠屹立於這個城市,等候您的來臨。酒店總經理:Eva
Guest User
Queen Room
Stayed in Sep 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 23, 2023
Facilities: New hotel, good facilities, smart equipment, small control
Hygiene: Very clean, no dead ends
Environment: There is a river behind the hotel, and the environment is particularly beautiful.
Service: The front desk service is very enthusiastic. Hot tea is provided when you enter the door. The tea is delicious. I ordered two bags before leaving.
Breakfast: The breakfast is very good, the various combinations are very reasonable, the wontons and beef noodles are delicious
All in all, very cost-effective, recommended
Oh, I left some clothes behind and sent them to you by mail.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at the Yi Zhi Shang Hotel - Benxi Passenger Terminal Branch. The hotel is strategically located and has convenient transportation! The room is fully equipped. Thank you for your praise and encouragement! The Yi Hotel is not only a hotel, but more like a warm home. It pays attention to the health of every guest, provides high-quality sleep, and gives guests a high-quality experience after their stay. The buffet breakfast is rich in variety, combining Chinese and Western to satisfy different tastes. need. Time will bring the right person to you. We will use practical actions to prove that your choice is correct, serve with heart, and treat others as ourselves. We hope that our actions will make every guest feel the warmth of going home. The hotel All staff look forward to your visit again! wish you a happy life! Hotel General Manager: Ross Ma
Datianxie7771
Guestroom (2 Beds)
Stayed in Sep 2023
Business travelers
58 review
1.7/5
Posted on Oct 9, 2023
Parking is inconvenient and hygienic. The shower leaked. For this price in a county, I don’t think it’s cost-effective.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at the Yi Zhi Shang Hotel - Benxi Passenger Terminal Branch. We deeply apologize for not being satisfied with your stay. Benxi in autumn is a very unique tourist city. Since it is the peak tourist season, the price of our hotel is consistent with the room price of other hotels in the area. We are deeply honored that you chose to stay with us. Thank you for your feedback. Compared with hotels of the same type in surrounding business districts, the Yiyi is undoubtedly a great value for money. Our hotel is located on a main road with convenient transportation and there is a parking space in front of the hotel. However, whenever you arrive at the hotel, we will have security personnel to help you park and find a parking space. In order to be able to receive tourists during the autumn travel period, the hotel has also fully inspected the facilities and equipment. If you encounter any problems during your stay, you must call the front desk and the hotel staff will solve all your problems for you. In order to make the families staying feel at home. The hotel is always ready to serve the majority of travelers. All the staff of Yi Hotel look forward to meeting you again. I wish you a smooth journey and a happy life! Hotel General Manager: Ross Ma
Guest User
Superior Double Room
Stayed in May 2023
Other
15 review
1.0/5
Posted on Jun 11, 2023
The second negative review was still given to the parking security guard. I took my mother on a trip, and when I left the store, I found that the driver's door was blocked by a parking lot on the left, about ten centimeters away. I asked the security guard to contact me to move the car. I was told by the owner of the car that he had asked me when he parked the car. The security guard asked me to climb over from the passenger side, hahaha. On purpose? Take care of yourself!
Original TextTranslated by Google
Response from Property: Hello dear guest! Your evaluation is a wake-up call for the hotel and a kind reminder. The hotel has punished the security personnel involved and trained all employees. We have also made corresponding adjustments to the parking lot. The service is not good enough. We have stepped up efforts to improve the situation. Thank you again for your reminder. We will strengthen management and resolutely prevent such incidents from happening again. Also thank you for your review and correction this time! We also look forward to your stay again. Hotel General Manager: PDX
Response from Property: 感謝親的真實評價,小店倍感榮幸,能給您帶來旅行中的快樂也是我們追求的目標。酒店毗鄰客運站,做通往景區的班車也是十分便利,周邊也可以體驗到本溪當地的特色美食。酒店擁有多種精美房型可供選擇,早餐為中西式結合自助餐,種類繁多、營養豐富,為您提供滿滿能量。和頤舒適的睡床,豐富的餐點,簡約雅緻的佈置。更有洗衣房、健身房、會議室等輔助服務設施。滿足您旅途中不同的入住需求。再次感謝您入住和頤至尚-本溪客運站店,也祝您在旅途中玩得愉快,好心情常在!酒店總經理:Eva
Response from Property: 尊敬的賓客,您好!我們非常榮幸得知您對於我們的各方面的認可,為了讓每一位賓客都有好的入住體驗,酒店配套智能控制系統,為賓客入住期間提供更為科技智能化的服務,同時酒店還為賓客提供免費的自助洗衣房和健身房,為出差旅行、喜歡健身的朋友提供便捷服務。一次不經意的選擇註定了我們不期而遇的緣分。我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務。您的感受就是對我們的肯定,您的讚許與鼓勵是我們不斷前進的最佳動力,和頤至尚酒店全體員工期待您的再次到來哦!酒店總經理:Eva
Response from Property: 尊敬的賓客,您好!我們非常榮幸得知您對於我們的各方面的認可,為了讓每一位賓客都有好的入住體驗,酒店配套智能控制系統,為賓客入住期間提供更為科技智能化的服務,同時酒店還為賓客提供免費的自助洗衣房和健身房,為出差旅行、喜歡健身的朋友提供便捷服務。一次不經意的選擇註定了我們不期而遇的緣分。我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務。您的感受就是對我們的肯定,您的讚許與鼓勵是我們不斷前進的最佳動力,和頤至尚酒店全體員工期待您的再次到來哦!酒店總經理:Eva
Response from Property: 尊敬的賓客,您好!感謝您選擇和頤至尚-本溪客運站店並給予酒店好評的鼓勵和推薦。和頤酒店作為首旅如家集團旗下的中高端品牌,以全感官人文商旅體驗為主題,致力於為每位賓客提供熱情周到、貼心細緻的服務。我們致力幹為客人提供高品質的生活方式與優越舒適的住宿環境,讓您感受到有別於傳統酒店的温馨與愜意。相信我們熱情周到的服務,更是您繼續選擇我們的理由。酒店位於本溪市客運站對面,地理位置優越,周邊出行乘車非常方便,早餐都是經過專業的廚師團隊精心製作的,營養豐富、種類繁多,我們會再接再厲為賓客提供更加優質服務與住宿環境,期待您的再次光臨,祝您生活愉快!酒店總經理:Eva
Response from Property: 尊敬的賓客,您好!感謝您選擇和頤至尚-本溪客運站店並給予酒店好評的鼓勵和推薦。心懷感恩,讓我們在成長路上與您相遇!感謝您的鼓勵和支持,一定不負所望,越來越好,期待一路陪您同行。望下次我們的相遇,能夠給您提供更加完美的服務,也能夠讓您對我們更加滿意!酒店總經理:Eva
Response from Property: 尊敬的賓客,您好!感謝您選擇和頤至尚-本溪客運站店並給予酒店好評的鼓勵和推薦。心懷感恩,讓我們在成長路上與您相遇!感謝您的鼓勵和支持,一定不負所望,越來越好,期待一路陪您同行。望下次我們的相遇,能夠給您提供更加完美的服務,也能夠讓您對我們更加滿意!酒店總經理:Eva
Response from Property: 尊敬的賓客,您好!我們非常榮幸得知您對於我們的各方面的認可,為了讓每一位賓客都有好的入住體驗,酒店配套智能控制系統,為賓客入住期間提供更為科技智能化的服務,同時酒店還為賓客提供免費的自助洗衣房和健身房,為出差旅行、喜歡健身的朋友提供便捷服務。一次不經意的選擇註定了我們不期而遇的緣分。我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務。您的感受就是對我們的肯定,您的讚許與鼓勵是我們不斷前進的最佳動力,和頤至尚酒店全體員工期待您的再次到來哦!酒店總經理:Eva