Hotel Servigroup Venus

Rooms are a little dated but You get a free safe in the rooms, saves you messing about with leaving a deposit at reception which most hotels do. You have to keep your door pass with you at all times because you won’t be able to use the lift or access the pool area. we was on the second floor so we didn’t need to use the lift. The breakfast was really nice, the evening meals was themed nights but there was something for everyone Always sunbeds available. We was lucky enough to get a pool view that we didn’t ask for so that was a bonus. Close to the ***** and beach. Would recommend.

Great locations very friendly staff nothing too much trouble half board option was excellent really nice food highly recommended

stayed for one week , brill hotel cant go wrong!!! lovely staff, immaculate hotel, room cleaned daily, food was lovely, great choice for all tastes, staff in the food hall were brilliant couldn't be more professional, highly recommend.

Excellent hotel with Excellent staff. It was our First time at Hotel Venus & we couldn’t fault it. I Travelled with my Mum & my 19 month old Daughter. It was my Daughters first holiday abroad & All the staff, from the Hotel Manager, the receptionists, the restaurant staff and cleaners couldn’t be anymore welcoming, friendly or helpful throughout our whole stay. The staff helped make our holiday extra special. We felt very welcomed, comfortable and relaxed at the hotel. The Hotel is close to the Beach and the main ***** but you couldn’t hear much noise from the hotel itself so it helped with getting a good nights sleep. We got fresh towels every day, our rooms were cleaned Daily & the variety of food was great too. A special thanks to Raquel the receptionist, My Daughter took an instant like to her from the moment we checked in & Raquel made sure she chatted with her every day. This helped my Daughter feel more confident and comfortable, especially being so young & her first time abroad. The restaurant staff were also extremely kind & helpful too, they’d always take time out of their busy schedule to stop and chat with Daughter. We also met a member of the restaurant staff in the local mercado & although she was on her day off, she still took the time to help us find what we were looking for. I’d definitely recommend this hotel. Now a days It’s very rare to find a hotel with excellent customer service. It’s a real gem of a place & we can’t wait to go back.

Just got back from 7 night stay at the venus. Everything perfect from start to finish. Staff lovely, room cleaned every day, clean towels etc and the food was delicious. Great choice, something to suit everyone's personal taste. Thank you for having us, really enjoyed our stay.

We have been returning customers for many years Found the cost saving this trip let the customer experience down badly. Went from express transfer to an economy transfer. 3 hours from plane to hotel . If they have notified us, we would have booked our own transfers. We tried to upgrade the transfer on the way home, willing to pay, which they could not do but told us we would be the last pick up . That didn't happen 3 hrs driving around benidorm in the middle of the night. Also, there are a lot more groups of guys and girls usually not allowed, I thought, so I couldn't relax around the pool a lot of days? And the food was running out in the morning and evening. Not eoungh staff for the amounts of people. I'm used to love this hotel, but I'm not sure I will be back. If you intend to stay in any of the serv group hotel book , your own transfers do not use an economy transfer . Express transfer a local bus or a taxi . Lost a day in travelling to and from the airport.