Shelby M
January 21, 2025
As a family of 8, we really wanted to love this hotel. Especially as 5 members had never been on an aborad holiday before. Unfortunately, the place was absolutely horrendous. We tried to make the best of it for the kids' sake, but it was difficult. All the rooms were filthy, and everything on the complex was falling apart, needing updating or replacing. The food was the worst food I've ever experienced in my life. All of us got really, really poorly. The hotel was ignorant of this and said we were the only family who complained of this, which simply wasn't true. Others were throwing up left right and centre. Even the pool had vomit in that wasn't cleaned up for hours. Along with this, items were stolen from both rooms we had, including medication!!! Once again the hotel took no accountability and simply did not care. We really are not fussy and never normally complain. I'd never ever return. Not even if they paid me! They also deleted anything negative from the Facebook page and you get blocked. They claim they have nothing to do with the Facebook page but they actually do.