Hotel Flats Friends Mar Blau

Friendly staff, 24 hr reception, currently undergoing some smsll refirbishments to cater for customers requiring easy access rooms. Rooms were large, spacious and the balcony views were stunning. Very clean room, coffee n tea facilities can be requested at reception. Theres is a frudge in the room for your own use. There is a safe in the room and keys must be handed in to reception when you go out and about. They request guests be quiet inbetween the hours of 10pm-10am. Air con and TVs are also in the room. Location was perfect, just a step away to poiente beach ( quiter beach) with cafes and restaurants. A 5 minute walk to shops, bars, restaurantes and cafes in town and levante beach ( main beach). An ATM and small supermarket within 2 minute walk from complex. Close enough to party but far enough to enjoy a good nights sleep. We loved the views, size of room, ckeanliness, friendly staff and great location.

Where to start, 1st of all if you just want a room with a view of the sea this place is the place for you,cheap as chips, beautiful sea view, lovely shower, great staff, and wonderful bars and restaurants within walking distance, we will definitely be back, amazing for 2 stars.

Not a good experience at Flats Friends, Benidorm. We had a 12 day stay in a studio at what can only be described as a 1* hostel with a view. They seemed to have spent their budget on the frontage and reception area. The lifts are tiny and can barely get 2 people in with a suitcase each. The rooms are poorly furnished, no table lamps by the bedside, uncomfortable beds and pillows. The room although large was in a very poor state, with peeling plaster walls and ceilings, rusty leg’s on the dining table, chipped paintwork, damaged flooring in kitchen, mouldy black stained kitchen and bathroom sealant and an awful 80’s tiled Kitchen walls. There was a ceiling fan that didn’t work and although the air conditioning was modern it was very noisy and couldn’t be left on to sleep comfortably at night. We had to open the balcony doors to allow some movement of air, unfortunately this came with the added bonus of all the street noise from the very loud bar below and the bin Lorry’s ,street cleaners and very early hours delivery’s. Hygiene is poor! Towels were changed only every 3 days for which you had to go to reception to change and were not always available when needed and definitely not full size. Bedding, sheets, pillow slips and covers were on a 7 day rotation which is totally unacceptable on any level particularly as it was hot and sweaty. Again you had to go to reception for clean ones after firstly stripping your bed and then back to your room to make your bed ( I thought I was back in barracks), surprised we weren’t told to make a bed block!) They do supply a mop, bucket, brush and dustpan but no cleaning materials. The TV had a large scratch on the screen and only has UK channels BBC 1 & 2 . The dark haired girl on reception wasn’t very helpful and everything seemed too much trouble for her, however the guys who did the weekend were excellent. The location is top notch, the building is secure (provided no one leaves the door open after 6 pm), the communal areas are spotlessly clean and the Wi-Fi is good. Wouldn’t stay there again unless vast improvements made!!!