Belle Isle Hotels with Wi-Fi

Customer service was very good and friendly. Very helpful. Room smelled like mildew and mold. Shower looked under repair and shower floor surface was rough and sharp from what looked like some repair material. In-room phone didn’t work so had to keep going back and forth to the office desk when I needed assistance. (Also yes, used my cell phone) refrigerator never got cold and my food spoiled, what didn’t spoil carried the stench smell of what ever smelled bad in the fridge from before I got there. Air from the HVAC unit also smelled like it was pumping out mold. Very disappointed and feel bad for those who work there. Everyone was very friendly and tried to keep it cheerful.

This was a very last minute trip. I didn't get into the hotel until almost 11:00, but check in was easy. Considering the hour they were fairly busy, but it was fine. The single best part of this was the $10.00 breakfast option. Not because the food was excellent, it was a hotel breakfast. It was really good and the server who was also the cook, made every order as you were seated. Chef José was the most joyful and encouraging person I've come across in business travels in a long time. He single handedly made my day better after fighting with the airlines for 45 minutes in my room trying to sort out an error. I would hire this gentleman if I owned any food related business in Orlando! This was my first time using Trip.com for a reservation, and I will use them again!

Hotel location is good, this price is great, parking is free, suitable for children, the room size is also suitable, all aspects of the experience is good, breakfast is delicious, compared with other hotel chains is good.

Overall, the hotel was nice and very near to MCO airport. Just about 10 minutes. The room is clean and lobby has many equipments like microwave and free coffee