Guest User
May 16, 2023
Where to start, when booking on *********** it seemed ok. The reviews seemed OK and it looked like a lot of business people stayed there. However, when we checked in, the first room we got (Room 131 first floor) was just as bright at night when the lights were off as when the lights were on. This was due to the large light directly outside the window lighting the large sign on the side of the hotel. We went straight back to the reception to get the room changed as it was unacceptable. The receptionist changed the room but we had to have single beds, which was not the worst trade off. The reception staff were very helpful and friendly. The second room on the 4th floor (Room 428) was better, only just. It was still effected by the light outside but not as bad and the curtains did enough of a job to cut it out slightly. There was three single beds in the room. The room wasn't exactly clean, but was tolerable as the sheets were clean. The pillows were uncomfortable. The bed was OK. There was a storage nook with no coat hangers but one hanger on the wall for your jackets. The walls were very dirty and had marks all over them. The toilet had a door with no handle on the inside, a broken frame on the inside so you couldn't close it fully as it jammed on the floor but you wouldn't want to shut it all the way as you couldn't reopen it due to no handle on the door. They said the room had been refurbished? The bathroom was a bit better, probably the best room in the apartment. The breakfast in the adjacent hotel was overpriced and not the best. I didn't like having to sit in the breakfast area with people smoking. I know its a European thing but we don't have that back in Australia were its banned from smoking in restaurants / eating areas. Pricing was OK but still found that it was to much for the low standard of the room. In doing further research when we got home, one of the reviews of the hotel was about the room with the light. Its in a good area with transport and close to the St Sava temple. I'd probably stay away from it if your looking for a place in Belgrade. It was the two rooms we got that put us off this hotel.