Ibis Belfast Queens Quarter

Annoying stay

Staff was very accomodating

Enjoyed a 2 night stay in Ibis Belfast Queens recently. The accessible bedroom was quite spacious. It included a large sofa bed (which was used by my aunt, as the accessible room was a double - this tends to be the usual arrangement in hotels, but not all disabled guests travel with a partner!) Anyway, the sofa bed and the spacious room alleviated any problems regarding beds (particularly as my aunt offered to take the sofa bed!). The wet room had a large shower with a seat, a shower surround and grab rails. There was enough room for a wheelchair turning circle. The comfortable bedroom also included Air Conditioning, a TV and kettle. The wardrobe and the clothing shelves had no doors, which made it much easier to access for a wheelchair user. The bedroom was very quiet; there was no noise at all from the corridor or from outside. The hotel staff were very friendly and helpful (particularly the receptionist). Although the hotel was very definitely a 3 star, it was a good one. The location is in the heart of the University area. The Botanic Gardens and the Ulster Museum are close by, as are a number of very tasty restaurants (we very much enjoyed Villa Italia & Scalini for dinner and Molly's Yard for lunch). The only major issue that I'd mention regarding the Ibis Belfast Queens was the breakfast. The food was good (buffet style) but it wasn't always hot. On both mornings there was a quest to find side plates, bowls for cereal, cutlery, etc. Staff weren't always around during the breakfast, so you'd see guests wandering around searching for this & that... it was a little disorganised but I guess that this is something that can be easily rectified. On the whole, the Ibis Belfast Queens is good value, with friendly staff and in a great location. From a disability point of view, I found the hotel to be good with a large, quiet bedroom and a spacious wetroom. If only all hotel accessible bedrooms were the same!

Room is big and clean, staffs are accommodating. The location is great. The food during breakfast is great. Unlimited food. The area is big so you can sit down whever you want. There are lots of restaurant near the hotel.

Room was very comfortable, simple, clean. I wish there could have been a fridge, but aside from that we were very comfortable.

Stayed at this hotel for 4 nights during the Open championship 2025. The location is ideal as a base in which to explore the area using either the road or rail networks. The hotel is clean. spacious and the staff were excellent. For example, I forgot my phone charger. This was awkward as all my tickets etc were on my phone. I approached the reception for help and they couldn't have been more supportive. They used their own fast charger to initiate the charge then gave me a cable to use for the rest of my stay. Thanks to Badrul, John, Deepanshu & Ciaran. The same staff members also ensure both the bar and restaurant areas are efficiently managed. In summary, I had a gold standard experience.