R. Bartolomeu Dias 117, Belem, Grande Lisboa, 1400-030, PortugalView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Palácio do Governador Guest Reviews
9.4/10
Amazing
117 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.4
Service9.3
Cleanliness9.4
Filter by:
Sort by:
All reviews(117)
Positive reviews(16)
Reviews with photos/video(4)
Friendly staff(6)
Awesome stay(5)
Awesome rooms(5)
Great location(5)
Negative reviews(1)
Joyjoyjoytravel
Deluxe Room Non smoking
Stayed in Dec 2024
Family
7 review
10.0/10
Outstanding
Posted on Mar 11, 2025
Fantastic hotel. Very kind staffs and winderful food. ^^ And also great room conditions.
Guest User
Studio Suite Non smoking
Stayed in Jun 2024
Family
4 review
10.0/10
Outstanding
Posted on Jul 26, 2024
We had a lovely stay at Infante suite. This is the 2nd time visiting this hotel. Breakfast buffet is nice and a lot of choices. Hotel staff are very friendly. Looking forward for another visit.
Guest User
Deluxe Room Non smoking
Stayed in Jul 2023
Couples
16 review
10.0/10
Outstanding
Posted on Nov 3, 2023
Excellent location and very spacious rooms - good breakfast too
The other bird
Deluxe Room Non smoking
Stayed in Dec 2022
Couples
2 review
7.5/10
Posted on Jan 9, 2023
The Hotel was good, conveniently situated next to a tram stop. It’s pretty and the way they kept old ruins incorporated with modern finishes was very well done.
It has one of the most beautiful pools I’ve seen in a hotel, but it was a bit smelly at times if I’m completely honest. I was there for 2 nights and didn’t make me feel like going back even when we spent most of the time in the hotel because of the rain. Good spa area.
Very good breakfast in terms of food but they can improve on the coffee, very limited choices and not tasty at all.
The restaurant was very nice and the food was very nice too although the service was extremely slow.
The staff was friendly but not hugely attentive.
Overall a pleasant stay but not spectacular stay.
6/12
Response from Property: Dear DanielaThank you for taking the time to share your feedback regarding your recent experience with us.We are happy to learn you have enjoyed the interior design of our Hotel, specially our rooms and bathrooms.On the other end, we are terribly sorry for not being able to impress the same way with regard to the mentioned situations.We hope to have the opportunity to welcome you back to Palácio do Governador in the near future.
maxi2023
Deluxe Room Non smoking
Stayed in Oct 2022
Travel with friends
5 review
10.0/10
Outstanding
Posted on Nov 20, 2022
Amazing place!, the hotel is in the best location, super market very close, washing clothes machines also near, and a beautifull cafe imperio in the corner. 10/10
Response from Property: Dear Ms. LubnaZawawi,There are not enough words to express how delighted we are with such a kind review, of our hotel and our entire team!We feel honored that you consider us an example in the world of hospitality and that you define us as the perfect place to be!Our whole team enters the hotel every day with the purpose of making our guests feel as special as possible, and to provide a stay so unforgettable and comfortable that they don't have to worry about anything! To know that we were able to provide such a magnificent stay, is to feel that we have accomplished our mission!We would be delighted if you moved in and become part of the Four Seasons Hotel Ritz Lisbon family!We look forward to welcoming you soon,Best regards,
Guest User
Club Room
Stayed in Jun 2022
Couples
1 review
10.0/10
Outstanding
Posted on Aug 1, 2022
Stayed for a night as a couple. The front desk was very accommodating. We enjoyed time in the spa, and a great breakfast.
Response from Property: Dear Ms. LubnaZawawi,There are not enough words to express how delighted we are with such a kind review, of our hotel and our entire team!We feel honored that you consider us an example in the world of hospitality and that you define us as the perfect place to be!Our whole team enters the hotel every day with the purpose of making our guests feel as special as possible, and to provide a stay so unforgettable and comfortable that they don't have to worry about anything! To know that we were able to provide such a magnificent stay, is to feel that we have accomplished our mission!We would be delighted if you moved in and become part of the Four Seasons Hotel Ritz Lisbon family!We look forward to welcoming you soon,Best regards,
Marco06
Studio Suite Non smoking
Stayed in Dec 2024
Family
6 review
10.0/10
Outstanding
Posted on Feb 11, 2025
The hotel is a small luxury type, with not many rooms, and each room is large.
The dining and surrounding environment are great.
It's just not close to the subway 🚇 and the city center, so transportation is a little troublesome.
Original TextTranslated by Google
Anonymous User
Deluxe Room Non smoking
Stayed in Dec 2024
Solo travelers
4 review
10.0/10
Outstanding
Posted on Jan 22, 2025
The service in a five-star hotel is different. The staff are very enthusiastic. When I checked in, they offered me water to drink, and someone took me to the room and introduced the room facilities to me.
When I first entered the room, I thought it was another mirror facing the bed, but it was actually a wall-mounted TV! The room is very large and comfortable to live in. There is a coffee machine, but I didn't find a kettle.
There is salmon in the buffet, so families who like seafood should go for it!
When I checked out, there was a beautiful lady at the front desk with a good temperament. I was waiting in line. When she saw me, she smiled at me, and my mood improved for the whole day... It gives people a very good feeling and impression, worthy of being a five-star hotel!
Original TextTranslated by Google
Guest User
Infante Suite Non Smoking
Stayed in Aug 2024
Business travelers
21 review
10.0/10
Outstanding
Posted on Sep 11, 2024
Facilities: Good
Sanitation: Good
Environment: Good
Original TextTranslated by Google
cm007
Junior Suite Non smoking
Stayed in Dec 2023
Family
26 review
10.0/10
Outstanding
Posted on Jan 24, 2024
It is a five-star hotel with not many rooms, but it is clean and tidy. The rooms are generally larger. The waiters are enthusiastic and proactive with good attitudes. It is very close to the three major attractions in Belém, within walking distance. The only thing that needs improvement is that the breakfast is a little simple, which may be related to the limited number of rooms and the inability to accommodate many guests.
Original TextTranslated by Google
grace
Studio Suite Non smoking
Stayed in Oct 2023
Solo travelers
4 review
4.0/10
Posted on Nov 28, 2023
It's said to be the best room, but it's on the ground floor. The water stinks, the shower runs very slowly, it's disgusting when it rains, and the air conditioner doesn't work. The service staff opened the door casually and entered. When they found someone, they did not close the door immediately. It's really bad. The bellman is not equipped. It depends on whether the front desk is available before he can help you.
Original TextTranslated by Google
Gonzalo
Club Room Non smoking
Stayed in May 2024
Business travelers
6 review
9.0/10
Great
Posted on Jun 25, 2024
Very good hotel, amazing location
Original TextTranslated by Google
Guest User
Deluxe Room Non smoking
Stayed in Jan 2024
Family
9 review
10.0/10
Outstanding
Posted on Feb 20, 2024
very good! Especially the service is good!
Original TextTranslated by Google
Guest User
Deluxe Room Non smoking
Stayed in Feb 2023
Couples
79 review
10.0/10
Outstanding
Posted on May 4, 2023
The location, service and facilities are great. It's just steps away from the scenic spot, so convenient. The breakfast is rich in content and the service is attentive. Highly recommended.