Four Seasons Apple Hotel (Beijing Wanda Plaza)

房間很不錯，環境很好，一進大廳香香的

房間乾淨，安靜

房間可以設備有點舊，樓道陳舊

衞生：很乾凈 服務：很到位 環境：很舒適

老顧客了，每週都來，非常值得，已經瘋狂安利給身邊的朋友們了！

Not very satisfied, the accommodation environment is very poor, the hygiene is superficial, the sheets are dirty, yellow stains, the wash basin is clogged with feces and paper scraps, and the overall work is superficial. The service is poor, waiting for things for a long time, the waiter brought a few complaints and didn't want to listen, saying that they might be busy, turned around and left, without an apology. I don't know how many departments the hotel has, but this cleaning department is really bad. The breakfast waiter is still very good, and he is very enthusiastic from entering to leaving. The front desk waiter has been very polite from check-in to check-out. When I reported this problem when checking out, the front desk was busy and listened to me very seriously. To be honest, there were a lot of people that day, and they were also very busy, but they took it very seriously. They came to take me to the side and apologized very politely and sincerely. They spoke very well, making you embarrassed to care about it. It was very impressive. The contrast was obvious. I felt two different attitudes. It may be because of the different cultural levels, but there are indeed differences in management. But for people on business trips, they still pay more attention to the hygiene of the room. I don't give the lowest score. After all, there are good and bad.