Vienna Classi Hotel(BeiJing New International Exhibition Capital Airport store ) Guest Reviews
4.6/5
Very Good
2041 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(2041)
Positive reviews(1958)
Reviews with photos/video(197)
Offers pick-up/drop-offs(391)
Close to airport(225)
Easy to get around(210)
Convenient location(201)
Classy environment(131)
Friendly front desk staff(114)
Perfect for business trips(49)
Stayed multiple times(11)
Negative reviews(83)
Dale MD
Superior 2-bed Room
Stayed in Jan 2025
Travel with friends
10 review
5.0/5
Outstanding
Posted on Feb 7, 2025
Clean, friendly, free airport shuttle which was great. Nearby such a good hot pot place.
Response from Property: 【✈Near Capital Airport T2/T3✈】【🚗Near Capital New International Exhibition Center🚗】【🚗Close to Airport Expressway (Tianzhu Exit)🚗】【❤Early Morning Service❤】【❤Warm Flower Tea❤】Dear guests, thank you very much for staying in our hotel and for your affirmation and recognition of our front desk lady. We will serve every customer with our heart. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you! Your recognition is the greatest encouragement and support for our efforts. We will live up to your expectations and work as always. We look forward to meeting you again! Looking forward to seeing you home at any time!
Anonymous User
Standard Queen Room
Stayed in Dec 2024
Solo travelers
21 review
4.2/5
Very Good
Posted on Jan 29, 2025
The place is near the airport and the staff are helpful.
Response from Property: 【✈Near Capital Airport T2/T3✈】【🚗Near Capital New International Exhibition Center🚗】【🚗Close to Airport Expressway (Tianzhu Exit)🚗】【❤Early Morning Service❤】【❤Heart-warming Flower Tea❤】"Wow, I'm really happy to see you taking the time out of your busy schedule to make this comment. I'm even happier to see your affirmation and recognition of my service. We will provide every customer with the most attentive service, the sweetest smile, and the most thoughtful authorization, so that every customer will feel like going home.
ZSHUMEN
Superior 2-bed Room
Stayed in Sep 2024
Family
24 review
3.0/5
Posted on Oct 10, 2024
A Decent Overnight Stay at the Average Quality Hotel
I recently had the opportunity to spend a night at the Average Quality Hotel, and I must say that my experience was average overall. Offered a decent standard of comfort and service that was suitable for an overnight stay.
Upon arrival, the check-in process was smooth and efficient. The reception staff was friendly and welcoming, which set a positive tone for my stay. The lobby area was clean and well-maintained, with comfortable seating options available for guests.
The room I was assigned was clean and adequately sized. The bed was comfortable, and the linens were fresh. Although the room decor was basic and lacked a personal touch, it was functional and not met all the necessary requirements for a good night's sleep.
One of the highlights of my stay was the breakfast buffet, which was included in the room rate. The quality of the food was average, and the dining area was clean and well-organized.
However, there were a few areas where the hotel could improve the amenities with new ones. no toothbrush on toilet you need to call and get one.
Overall, the Average Quality Hotel provided a decent overnight stay experience. While it may not have been exceptional, it offered a reliable and comfortable option for a night's rest. If you're looking for a budget-friendly option with basic amenities, this hotel would be a suitable choice.
Response from Property: Dear guest, hello! I'm your online personal butler "Xiaowei". Thank you for taking the time to make a sincere comment on the Vienna Zhihao Hotel. I'm very sorry that this check-in did not meet your expectations. Providing you with the best check-in experience is the greatest pursuit of the hotel! Your feedback has been recorded. I apologize to you again. Xiaowei looks forward to your visit again!
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Jan 27, 2025
It was a perfectly decent hotel, very comfortable for a one-night stay in the city. There are several restaurant nearby.
Response from Property: 親愛的貴賓您好,十分感謝您與我們分享您的入住體驗,很遺憾未能得到您的5分點評,請您接受我們誠摯地道歉。酒店會對房間以及其他各種設施進行定期維護,完善每一個細節,來提供您完美的入住享受。我們將繼續保持高品質優秀的對客服務標準,竭盡為每一位客人打造舒適的入住體驗,期待您的再次光臨!
Jacques
Superior Queen Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Very good , my stay was amaizing , with a very nice staff team. i was missed on the street 2 times and they send me the bus to pick me up for free ! they hotel is around good restaurants and very close to the airport .
Response from Property: 【✈臨近首都機場T2/T3✈】【🚗臨近首都新國展🚗】【🚗緊鄰機場高速(天竺出口)🚗】【❤路早服務❤】【❤暖心花茶❤】尊敬的賓客您好: 感謝您對我們的肯定, 為了給您提供更加細緻周到的服務體驗, 我們新推出機器人服務, 很多生活必需品、消費品都是可以通過機器人在最快的時間內送達您的房間內, 讓追求卓越的您即使在旅途中也會有如在家般的舒適與便捷。滿意只有起點、沒有終點, 我們會用真心、誠心、用心、愛心期待您的下次光臨。祝您天天好心情!
Andrea
Standard Queen Room
Stayed in Mar 2024
Business travelers
3 review
2.7/5
Posted on Apr 17, 2024
hotel near the airport where the staff does not speak English. Communication is only possible via google translator. Not to be recommended
Response from Property: Dear guest, hello! I'm your online personal butler "Xiaowei". Thank you for taking the time to make a sincere comment on the Vienna Zhihao Hotel. I'm very sorry that this check-in did not meet your expectations. Providing you with the best check-in experience is the greatest pursuit of the hotel! Your feedback has been recorded. I apologize to you again. Xiaowei looks forward to your visit again!
Mcalyster
Superior Queen Room
Stayed in Jan 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Feb 14, 2024
Clean interior, friendly working environment. Good breakfast which was a buffet. Highly recommended to all
Response from Property: Dear guest: I am very glad that you had a wonderful holiday with your friends at the hotel. Your review is an affirmation and encouragement for our best service. We still have many promotions, please continue to pay attention to us and welcome you to visit again!
Guest User
Deluxe Suite
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 28, 2024
Great
Response from Property: 【✈臨近首都機場T2/T3✈】【🚗臨近首都新國展🚗】【🚗緊鄰機場高速(天竺出口)🚗】【❤路早服務❤】【❤暖心花茶❤】“小維”明白遇見就是天意,擁有都是幸運,遇見你,還擁有你的美評,就是“小維”莫大的幸運,來來來取一杯天上的水,照亮評論區最閃耀的好評,大風吹,大風吹,吹來的都是你的温暖。
Guest User
Standard Queen Room
Stayed in Sep 2023
Couples
18 review
5.0/5
Outstanding
Posted on Nov 12, 2023
nice!
Response from Property: 親,您好!我是您的網上貼身管家小維,感謝您在百忙之中為我們點評,賓客的滿意是檢驗我們服務的唯一標準,您的滿意是我們工作最大的動力,感謝您誠摯的評價,正如有了像您一樣尊貴的客人,一直給我們建議和鼓勵,我們才能不斷前行,不斷進步,維也納全國兩千多家分店,不管您在哪裡,維也納酒店都會給您提供家一樣舒適的住所和最積極飽滿熱情的服務,給您最好的享受!酒店全體員工期待您的再次光臨!
Guest User
Standard Queen Room
Stayed in Jan 2025
Family
11 review
5.0/5
Outstanding
Posted on Feb 8, 2025
The hotel is relatively new and comfortable to stay in. It is also convenient to eat around. There is a Xinjiang barbecue restaurant next door. After checking into the hotel, I had a barbecue with friends and family. It was really nice!
Original TextTranslated by Google
Response from Property: 【✈Near Capital Airport T2/T3✈】【🚗Near Capital New International Exhibition Center🚗】【🚗Close to Airport Expressway (Tianzhu Exit)🚗】【❤Early Morning Service❤】【❤Warm Flower Tea❤】"Dear Guests: Hello! Thank you very much for staying at the hotel and giving a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. I am very happy to see your recognition of our work. We will continue to make progress with your trust and be ready to provide every guest with high-quality services at any time. We look forward to your visit again!
Guest User
Deluxe Double Room
Stayed in Dec 2024
Family
1 review
4.5/5
Great
Posted on Feb 4, 2025
The airport drop-off service is good and the room is large. The bathroom is OK, with a recliner. The breakfast is simple and the price is favorable. The location is convenient for going to the plane, but not for going to the scenic spot. There is no direct subway, so you have to take a taxi.
Original TextTranslated by Google
Response from Property: 【✈Near Capital Airport T2/T3✈】【🚗Near Capital New International Exhibition Center🚗】【🚗Close to Airport Expressway (Tianzhu Exit)🚗】【❤Early Morning Service❤】【❤Warm Flower Tea❤】Dear Guests: Hello, thank you for taking the time to share your stay experience with us. It is a great honor that the pleasant environment of the hotel has created a comfortable stay experience for you. At the same time, the hotel will regularly maintain each room and other facilities, perfect every detail, and provide you with a perfect stay experience. Looking forward to your next visit! Wish you a pleasant stay!
Supixiong
Standard Queen Room
Stayed in Dec 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The facilities are very well maintained. There is a special car to pick up the airport, which can be booked and depart on time. The breakfast is very rich, and the earliest flight also has time to have a hot breakfast. It is recommended for transfers!
Original TextTranslated by Google
Response from Property: 【✈Near Capital Airport T2/T3✈】【🚗Near Capital New International Exhibition Center🚗】【🚗Close to Airport Expressway (Tianzhu Exit)🚗】【❤Early Morning Service❤】【❤Warm Flower Tea❤】Dear guests: Thank you for your affirmation of us. In order to provide you with a more meticulous and thoughtful service experience, we have launched a new robot service. Many daily necessities and consumer goods can be delivered to your room by robots in the fastest time, so that you who pursue excellence will feel as comfortable and convenient as at home even on the road. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!
W.jiejie
Standard Queen Room
Stayed in Dec 2024
Business travelers
52 review
5.0/5
Outstanding
Posted on Jan 11, 2025
The room is very nice. Coming from Beijing West, the subway and express train are very convenient. The express train can go directly to the door, which is only 200 meters away. The room is also very good. We also upgraded to a room with window, and provided breakfast. The airport pick-up service is also good.
Original TextTranslated by Google
Response from Property: 【✈Near Capital Airport T2/T3✈】【🚗Near Capital New International Exhibition Center🚗】【🚗Close to Airport Expressway (Tianzhu Exit)🚗】【❤Early Morning Service❤】【❤Warm Flower Tea❤】Dear guests: Thank you for your affirmation of us. In order to provide you with a more meticulous and thoughtful service experience, we have launched a new robot service. Many daily necessities and consumer goods can be delivered to your room by robots in the fastest time, so that you who pursue excellence will feel as comfortable and convenient as at home even on the road. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!
Nanyang
Standard Queen Room
Stayed in Nov 2024
Solo travelers
17 review
5.0/5
Outstanding
Posted on Dec 23, 2024
It was completely beyond my imagination. It was close to the airport, the rooms were large, the service was good, and it was clean and hygienic. The breakfast was rich. The pick-up chef was friendly. The price-performance ratio was too high 👍🌹
Facilities: good
Hygiene: very good
Environment: close to the airport
Service: really good
Original TextTranslated by Google
Response from Property: 【✈Near Capital Airport T2/T3✈】【🚗Near Capital New International Exhibition Center🚗】【🚗Close to Airport Expressway (Tianzhu Exit)🚗】【❤Early Morning Service❤】【❤Warm Flower Tea❤】Dear guests: Thank you for your affirmation of us. In order to provide you with a more meticulous and thoughtful service experience, we have launched a new robot service. Many daily necessities and consumer goods can be delivered to your room by robots in the fastest time, so that you who pursue excellence will feel as comfortable and convenient as at home even on the road. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!
Guest User
Superior 2-bed Room
Stayed in Nov 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Very close to the airport. There is also airport drop-off service. The room is spacious, bright, clean and tidy. The quilt was also delivered when needed. The front desk lady was also very good. I am satisfied and will continue to support next time. It is very good.
Original TextTranslated by Google
Response from Property: 【✈Near Capital Airport T2/T3✈】【🚗Near Capital New International Exhibition Center🚗】【🚗Close to Airport Expressway (Tianzhu Exit)🚗】【❤Early Morning Service❤】【❤Warm Flower Tea❤】Dear guests: Thank you for your affirmation of us. In order to provide you with a more meticulous and thoughtful service experience, we have launched a new robot service. Many daily necessities and consumer goods can be delivered to your room by robots in the fastest time, so that you who pursue excellence will feel as comfortable and convenient as at home even on the road. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!