Siketeronglu
January 22, 2025
The check-in experience was not good. I originally booked a comfortable room and got a free upgrade. Then I was upgraded to a superior king-size bed room. The superior king-size bed room was shown as having windows on the platform, but the front desk told me that there were no windows on the high floor... The front desk service attitude was still very good, but I didn't understand why this room type on the high floor had to be marked as having windows on Ctrip. The room only had central air conditioning, which was very hot. The washbasin in the room was also very dirty. It felt like it hadn't been wiped for a long time. There was also a hole in the bed sheet...
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