RIGHT Hotel (Beijing Guomao SKP Center)

特別好特別好

服務態度挺好的

房間很乾凈，全智能很方便，前台小姐姐幫忙升級了房型，五星好評～

很好 （*≧▽≦）

[Hotel staff damaged my personal valuables, and the hotel staff’s statements were inconsistent during the communication process but refused to take responsibility] There was no safe in the room I booked. On the morning of April 19, I put my glasses in the room and went out. The surveillance showed that only staff had entered the room to clean during the day; On the morning of April 20, when I was about to wear my glasses, I found a large scratch on the lens and the paint on the frame was peeling. I negotiated with the manager first, and the manager said, "Auntie wiped it gently with a rag", "You had a friend staying with you last night. Did your friend come back when you were away?", "Auntie's daughter is still in elementary school"; I continued to negotiate with the store manager later, and the store manager refused to admit that it was the hotel staff who damaged it, and continued to lie and change the manager's previous words, such as "Auntie just picked up the glasses and wiped the table gently with a rag", "Auntie's daughter also wears glasses in elementary school", "You can either go to the glasses store to identify it." The original price of my glasses was more than 10,000 yuan. I have already proposed that I don't need to compensate for the original price, but the hotel still refuses to admit it and refuses to make any compensation.

很滿意 下次還會來