Anonymous User
December 21, 2024
My child was taking an exam, so I booked a hotel on short notice. The photos looked good, but when I arrived late at night, I was told that there were only rooms on the first floor (around nine o'clock).
I had seen reviews saying that there were some problems on the first floor, and I thought I wouldn't be so unlucky. As a result, I found various problems as soon as I settled in:
1. The room was clean. There were large insect corpses on the ground, and there were cigarette boxes left by someone in the trash can.
2. The room equipment was different from the description. There was no bathtub, and it was super cold. The air conditioner was turned on for a long time but didn't work. The front desk said that I just had to wait. After waiting for ten minutes, it was really hot. But the nightmare also came. Countless mosquitoes suddenly appeared. I killed dozens of them in a few minutes, and there were still some. I really couldn't call the front desk. After waiting for a while, an uncle was sent over. As soon as the uncle came in, a bunch of mosquitoes surrounded him. He also quickly told the front desk to ask for us to change rooms. It was really impossible to live.
3. Service, really no service. In this case, I went to the front desk to change the room card after I cleaned up. There was no apology from beginning to end. It was already past eleven o'clock when I settled in.
4. The ending, the new room was on the third floor, everything was normal, as expected. But when I first checked in, the front desk staff said that there were only rooms on the first floor... I really don't understand
I booked the hotel to have a good rest, as I had an exam the next day, but after all this trouble, it was already 12 o'clock when I rested.
With a sigh, I suggest that if you have other options, you should choose other options, and if you choose this one, definitely don't choose the first floor.
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