Atour Hotel (Beijing Yansha Sanyuanqiao)

Atour Hotel (Beijing Yansha Sanyuanqiao) Reviews

Atour Hotel (Beijing Yansha Sanyuanqiao)

Jingxin Building, No.2A East 3rd Ring North Road, Chaoyang District, Beijing, 10002, ChinaView Hotel Details
Atour Hotel (Beijing Yansha Sanyuanqiao)
Atour Hotel (Beijing Yansha Sanyuanqiao)Atour Hotel (Beijing Yansha Sanyuanqiao)Atour Hotel (Beijing Yansha Sanyuanqiao)
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Atour Hotel (Beijing Yansha Sanyuanqiao) Guest Reviews

4.7/5
Outstanding
2566 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2566)
Positive reviews(2516)
Reviews with photos/video(111)
Delicious breakfast(319)
Friendly front desk staff(176)
Easy to get around(139)
Quiet & comfortable(138)
Large rooms(94)
Convenient parking(83)
Perfect for business trips(38)
Close to metro(19)
Negative reviews(50)
Hera Sz
Superior Double Room
Stayed in okt. 2024
Business travelers
67 review
3.2/5
Posted on 26. okt. 2024
The room is very well designed and comfortable. The decoration has a good taste . Location is good , in a neighborhood near the embassies . NEGATIVE POINTS: towels smell cigarette . The costumers (obviously local people), don’t respect non-smoking rooms and they smoke inside those rooms . POSITIVE POINTS: Congee in the evening is a pleasant snack before going to bed . Final points: be patient when checking in because the customers behind might attempt to skip you on the line as they are always in the “ survival mode “ .
6/7
Response from Property: Dear Duoyou, I'm sorry that I couldn't give you a satisfactory stay experience this time. If you have any questions during your next stay, please contact Duoer. Duoer will help you solve them as soon as possible. Duoer thanks you for your feedback and we have promptly fed back to the relevant departments for rectification. The hotel is located in the Yansha Embassy District, more than 400 meters away from the visa office of the US Embassy. Duoer's dust-free laundry room is available, and there are drying and ironing services. The hotel also provides a "Night Inn Food Warm" supper service. It's a pity that I couldn't satisfy you. This not only brought losses to the hotel, but also brought you many inconveniences. Please believe that we will make progress, and we look forward to your next stay to witness the growth of Atour!
Flo
Elegant Room
Stayed in okt. 2024
Couples
8 review
2.0/5
Posted on 30. okt. 2024
No recommendation. Considering the price there are much better options around. Entrance is difficult to find, hidden behind a big parking lot. Room is run down, with mold in the bathroom. I won’t come back
Response from Property: Dear Duoyou, I'm sorry that I couldn't give you a satisfactory stay experience this time. If you have any questions during your next stay, please contact Duoer. Duoer will help you solve them as soon as possible. Duoer thanks you for your feedback and we have promptly fed back to the relevant departments for rectification. The hotel is located in the Yansha Embassy District, more than 400 meters away from the visa office of the US Embassy. Duoer's dust-free laundry room is available, and there are drying and ironing services. The hotel also provides a "Night Inn Food Warm" supper service. It's a pity that I couldn't satisfy you. This not only brought losses to the hotel, but also brought you many inconveniences. Please believe that we will make progress, and we look forward to your next stay to witness the growth of Atour!
Guest User
Superior Double Room
Stayed in jul. 2024
Business travelers
1 review
3.0/5
Posted on 24. jul. 2024
It’s Ok can be better
Response from Property: 親愛的朵友,很抱歉這次沒能給您滿意的入住體驗,下次入住期間有任何問題聯繫朵兒,朵兒將會第一時間幫您去解決,朵兒感謝您對我們提出的反饋我們也及時反饋給了相關部門進行加強整改。酒店位於燕莎使館區,距離美國大使館簽證處四百多米兒。朵兒家出塵洗衣房可以使用,還有烘乾和熨燙服務哦,酒店還有提供“夜驛膳暖”的夜宵服務,很遺憾沒能讓您滿意而歸,這不僅僅給酒店帶來了損失,也給您帶來了諸多不便。請相信我們會進步的,也期待客人您下次入住,一起見證亞朵的成長!
Eva Catharina
Elegant Room
Stayed in maj 2024
Solo travelers
33 review
3.7/5
Posted on 13. maj 2024
I stay here regularly and don’t normally have any issues. This time I got hounded to give a five star review! As in I kept on being asked and the person wanted to watch me do it. So the service has gone down because the last thing I want to get harassed about when I’m stressed about getting home is hotel staff trying to force me to give the review they want (instead of the one they deserve).
Response from Property: Dear Duoyou, I'm sorry that I couldn't give you a satisfactory stay experience this time. If you have any questions during your next stay, please contact Duoer. Duoer will help you solve them as soon as possible. Duoer thanks you for your feedback and we have promptly fed back to the relevant departments for rectification. The hotel is located in the Yansha Embassy District, more than 400 meters away from the visa office of the US Embassy. Duoer's dust-free laundry room is available, and there are drying and ironing services. The hotel also provides a "Night Inn Food Warm" supper service. It's a pity that I couldn't satisfy you. This not only brought losses to the hotel, but also brought you many inconveniences. Please believe that we will make progress, and we look forward to your next stay to witness the growth of Atour!
HAROUN
Elegant Room
Stayed in aug. 2024
Solo travelers
32 review
3.2/5
Posted on 8. sep. 2024
Friendly front desk staff,located in rather a quiet area
Response from Property: Thank you for your review. I am so touched to receive your recognition. Atour is a warm harbor for family in winter. A warm cup of tea and a sweet smile dispel the cold of winter and bring sunshine-like warmth. I am very happy that you stayed in the first fourth space in Beijing. Atour is a humanistic hotel with the theme of reading and photography. It is committed to providing you with a warm and comfortable fourth living space, so that every trip of yours will be like going home, relaxing and comfortable!
Anonymous User
Elegant Room
Stayed in sep. 2023
Travel with friends
2 review
4.7/5
Amazing
Posted on 27. okt. 2023
Had very nice time staying at this hotel. Staff don’t speak English, but despite this always helpful and polite. The room is big, light, and clean. Middle range price.
Response from Property: Thank you for your review. Duo'er is very touched by your recognition. Atour - a warm haven for the family in winter. A warm cup of tea and a sweet smile can dispel the cold in winter and bring you a happy life. Come to the warmth of the sun, I am very happy that I stayed at the first fourth space in Beijing - Atour Hotel Beijing Sanyuanqiao. Atour is a humanistic hotel with the theme of reading and photography, committed to providing a hotel for my little master. The warm and comfortable fourth living space makes every trip feel like going home, relaxed and comfortable!
Robster
Elegant Room
Stayed in dec. 2023
Solo travelers
8 review
5.0/5
Outstanding
Posted on 30. dec. 2023
second time staying here. its set back off the road so its peaceful and very ckose to line 10 Liangmaqiao which is one stop from the caputal express line. Rooms are standard Atour quality and comfortable. This stay came with a bedroom, living room with mini fridge and ensuite. Breakfast is a mix of cold cuts and hot dshes as well as mini cakes and toast. Staff were absolutely wonderful. could not thank them enough for their help and support. very unusual Thursday night where there were simply no taxis to be had for an hour. i was in position 1 in all queues for 30 minutes and after 1 hour i finally got a cab. The two young staff on did their absolute best to try to get me a taxi too. so grateful for their efforts. it was just one of those strange nights.....no taxi Thursday! Everything else about my stay was excellent and i will certainy be back.
Response from Property: Thank you for your review. Duo'er is very touched by your recognition. Atour - a warm haven for the family in winter. A warm cup of tea and a sweet smile can dispel the cold in winter and bring you a happy life. Come to the warmth of the sun, I am very happy that I stayed at the first fourth space in Beijing - Atour Hotel Beijing Sanyuanqiao. Atour is a humanistic hotel with the theme of reading and photography, committed to providing a hotel for my little master. The warm and comfortable fourth living space makes every trip feel like going home, relaxed and comfortable!
Liska Aprilia
Superior Double Room
Stayed in jun. 2023
Family
3 review
5.0/5
Outstanding
Posted on 21. jun. 2023
We came with two months old baby, it was a pleasant stay. The hotel is clean and the staffs are very helpful and Frienldy. Perfect location, there are plenty of nice restaurants nearby.
Response from Property: Dear, I'm really glad to read your comment. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere different from other hotels, giving people a comfortable, simple, Feel fresh and quiet! The two bamboo houses in our lobby have prepared thousands of books for you, so that you can appreciate the charm of art when you are resting! Welcome to Atour Hotel Beijing Sanyuanqiao again!
Guest User
Superior Double Room
Stayed in apr. 2024
Business travelers
1 review
4.7/5
Amazing
Posted on 27. apr. 2024
For hotel personnel need to be better English language skills.
Response from Property: Dear Duoyou, I'm sorry that I couldn't give you a satisfactory stay experience this time. If you have any questions during your next stay, please contact Duoer. Duoer will help you solve them as soon as possible. Duoer thanks you for your feedback and we have promptly fed back to the relevant departments for rectification. The hotel is located in the Yansha Embassy District, more than 400 meters away from the visa office of the US Embassy. Duoer's dust-free laundry room is available, and there are drying and ironing services. The hotel also provides a "Night Inn Food Warm" supper service. It's a pity that I couldn't satisfy you. This not only brought losses to the hotel, but also brought you many inconveniences. Please believe that we will make progress, and we look forward to your next stay to witness the growth of Atour!
Mona-KM
Elegant Room
Stayed in jul. 2024
Family
18 review
5.0/5
Outstanding
Posted on 25. jul. 2024
Amazing! Simply the best service with Atour!
Response from Property: 感謝小主的點評,能夠得到您的認可,朵兒感動的不行不行的,亞朵---家人冬日裏温暖的港灣,暖暖的一杯茶,甜甜的一個笑容,驅散冬日的寒冷,帶來陽光般的温暖,很開心小主下榻北京第一個第四空間,亞朵是一個以閲讀和攝影為主題的人文酒店,致力於為小主提供一個温馨舒適的第四生活空間,讓小主您每一次的旅行都如同回家一般,輕鬆,舒適!
Guest User
Elegant Room
Stayed in dec. 2023
Travel with friends
25 review
5.0/5
Outstanding
Posted on 19. dec. 2023
Really great location near manner coffee and a few breakfast places, 10 minutes to the metro station. Rooms are great value.
Response from Property: Thank you for your review. Duo'er is very touched by your recognition. Atour - a warm haven for the family in winter. A warm cup of tea and a sweet smile can dispel the cold in winter and bring you a happy life. Come to the warmth of the sun, I am very happy that I stayed at the first fourth space in Beijing - Atour Hotel Beijing Sanyuanqiao. Atour is a humanistic hotel with the theme of reading and photography, committed to providing a hotel for my little master. The warm and comfortable fourth living space makes every trip feel like going home, relaxed and comfortable!
Guest User
Superior Double Room
Stayed in nov. 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on 19. nov. 2023
It’s was my first business trip to China and decided to stay in this hotel. Staff at front desk named Hao Ming was very helpful. He help me to call the taxi and I have difficultly of my payment and he helped me out on this. Really impress! Housekeeper on 2nd floor was really nice and attentive. Would love to recommend this hotel!
Response from Property: Thank you for your review. Duo'er is very touched by your recognition. Atour - a warm haven for the family in winter. A warm cup of tea and a sweet smile can dispel the cold in winter and bring you a happy life. Come to the warmth of the sun, I am very happy that I stayed at the first fourth space in Beijing - Atour Hotel Beijing Sanyuanqiao. Atour is a humanistic hotel with the theme of reading and photography, committed to providing a hotel for my little master. The warm and comfortable fourth living space makes every trip feel like going home, relaxed and comfortable!
Kate.Ben
Superior Double Room
Stayed in okt. 2023
Business travelers
2 review
4.0/5
Very Good
Posted on 9. okt. 2023
Fine, if you are coming for a trip without expecting much. I came specifically for TLS and it is just a walking distance from it which is great. The location overall is good.
Response from Property: Thank you for your review. Duo'er is very touched by your recognition. Atour - a warm haven for the family in winter. A warm cup of tea and a sweet smile can dispel the cold in winter and bring you a happy life. Come to the warmth of the sun, I am very happy that I stayed at the first fourth space in Beijing - Atour Hotel Beijing Sanyuanqiao. Atour is a humanistic hotel with the theme of reading and photography, committed to providing a hotel for my little master. The warm and comfortable fourth living space makes every trip feel like going home, relaxed and comfortable
Guest User
Superior Room (2beds)
Stayed in okt. 2023
Family
9 review
5.0/5
Outstanding
Posted on 26. jan. 2024
Stayed here a couple of times. Very pleased with my stay. Highly recommend!
Response from Property: 感謝客官對朵兒如此用心的評價,看您字裡行間道不盡的喜愛,朵兒都樂開了花呢!亞朵信奉客人是鄰里,您就是我們的朋友,知己。亞朵是您旅途中的家,有空常回家哦!美麗的時光,朵兒與您不期而遇,感謝這份緣分,我們會倍加珍惜。
Guest User
Elegant Room
Stayed in jul. 2024
Business travelers
1 review
3.5/5
Posted on 7. jul. 2024
the room is very clean !
Response from Property: 親愛的朵友,很抱歉這次沒能給您滿意的入住體驗,下次入住期間有任何問題聯繫朵兒,朵兒將會第一時間幫您去解決,朵兒感謝您對我們提出的反饋我們也及時反饋給了相關部門進行加強整改。酒店位於燕莎使館區,距離美國大使館簽證處四百多米兒。朵兒家出塵洗衣房可以使用,還有烘乾和熨燙服務哦,酒店還有提供“夜驛膳暖”的夜宵服務,很遺憾沒能讓您滿意而歸,這不僅僅給酒店帶來了損失,也給您帶來了諸多不便。請相信我們會進步的,也期待客人您下次入住,一起見證亞朵的成長!