Lavande Hotel (Beijing Changyang Metro Station) Reviews
Lavande Hotel (Beijing Changyang Metro Station)
Room 101, 1st Floor, Building 1, No.1, Fuze Road, Changyang Town, Fangshan District, Beijing, ChinaView Hotel Details
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Lavande Hotel (Beijing Changyang Metro Station) Guest Reviews
4.8/5
Excellent
2121 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2121)
Positive reviews(2085)
Reviews with photos/video(448)
Classy environment(215)
Friendly front desk staff(189)
Easy to get around(177)
Awesome amenities(124)
Close to metro(108)
Delicious breakfast(67)
Would stay again(63)
Many amenities(63)
Negative reviews(36)
HulanPony
Elegant Double Room
Stayed in Aug 2024
Family
13 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Nice Hotel i love it 🥰🥰
Response from Property: 小麗看到您对我们如此高的评价,真的很高兴,一直以来,小麗都秉持着“自然、亲和、真诚”的服务理念,让每一位小麗的住客都感受到朋友般的真诚,您与小麗相遇,就像伯乐遇到千里马,发现我们如此多的优点,让我们很是感动。从您的字里行间都可以看出您对我们的爱,那么,请记得,如果爱,请深爱哦~小麗期待您的再次光临!
Guest User
Elegant Twin Room
Stayed in Jun 2024
Business travelers
1 review
2.2/5
Posted on Jun 25, 2024
The hallways leading to the rooms smell, and the rooms themselves are filled with mold. The rooms don't get thoroughly cleaned, and the bedsheets aren't changed daily. When I was there, the amenities were practically empty and when I asked if they could get refilled they ignored me.
Response from Property: Thank you very much for choosing to stay in our hotel. It's our pleasure. I'm very sorry that I can't bring you a satisfactory and comfortable stay experience. In view of the poor service, we will strengthen the staff training and intimate smile service. We will solve the problems raised by the guests in time and try our best to serve every guest well. For some reasons, I'm really sorry that I can't contact you. You can call the front desk at any time to contact me and give me a chance to express my apologies. I don't want the bad mood we brought you to accompany you. I hope you can give us another chance.
Guest User
Elegant Twin Room
Stayed in Mar 2024
Couples
2 review
4.0/5
Very Good
Posted on Mar 26, 2024
Room is clean and breakfast is nice. Only problem is weak WiFi, need to have china phone line to connect
Response from Property: 尊敬的客人,感謝您選擇入住我們的酒店並分享您的入住體驗。我們很高興您對我們的地理位置和餐飲服務給予了肯定。我們一直致力於為客人提供舒適便捷的住宿體驗,希望您的入住能夠留下美好的回憶。期待您的再次光臨!
Guest User
Elegant Double Room
Stayed in Aug 2023
Family
2 review
4.7/5
Amazing
Posted on Sep 6, 2023
Location, Service, very good. Just walk 8 minutes ahead and you will find the subway station. It is also very close if there are families who want to meet their children in the LiangXiang University area. Right next to it is a shopping center. In front of the hotel there are also many shops selling food for morning, afternoon and evening, and several other drink/food shops.
During my stay 06 days, the breakfast menu never changed. But the variety and taste is quite good.
The front desk staff is also active in helping. Unfortunately, during the 06 days of staying here, the wifi connection had problems, it couldn't connect to my device.
Response from Property: After reading your feedback word by word, Xiaoli was overjoyed, as if the long-awaited Maxima finally met Bole who appreciates it!
Mccall
Elegant Double Room
Stayed in May 2024
Business travelers
6 review
4.0/5
Very Good
Posted on Aug 7, 2024
Clean hotel and walking distance to shopping mall and lots of restaurants
Response from Property: Dear little master, why do you only give four stars in the review? If you are dissatisfied, you must tell Xiaoli. Xiaoli will definitely work hard to improve and become better. Please give Xiaoli another chance so that you can Light up 5 stars for Xiaoli
Raiyana
Elegant Double Room
Stayed in Sep 2023
Family
7 review
4.7/5
Amazing
Posted on Sep 18, 2023
This hotel is near changyang subway station, location very convenient, halal restaurant was nearby, not noisy,staff was very friendly. But the beijing subway is overcrowded, visited beijing for the first time and subway made me mad 🤪.
There was a robot which delivered waimai to the room. Breakfast was good. But the shower knob was difficult to turn. The shower drips after turning off and i got soaked thrice while trying time turn off the dripping.
Overall experience is good.
Response from Property: After reading your feedback word for word, Xiaoli felt extremely happy, as if the Chollima had been waiting for a long time and finally met the Bole who appreciated it!
JJ Tour Travel
Elegant Double Room
Stayed in Dec 2023
Family
23 review
3.2/5
Posted on Dec 22, 2023
Uncleanliness hotel, hope next time will be more Clean, unsatisfied...
Response from Property: Dear guest, hello! I am your online personal butler "Xiao Li". Thank you for your valuable opinions. We will definitely review our shortcomings and actively correct them.
It is guests like you who continue to care and supervise us that enable us to constantly discover problems in our work and make continuous progress. We will continue to innovate and work hard to provide you with better services. All hotel staff look forward to your next visit. Next visit!
Guest User
Deluxe Double Room
Stayed in Sep 2024
Couples
1 review
4.5/5
Great
Posted on Sep 18, 2024
Will recommend to others
Response from Property: Dear little master, why did you only give a review with four stars? If you have any dissatisfaction, please let Xiaoli know. Xiaoli will definitely work hard to improve and become better. Please give Xiaoli another chance so that you can light up five stars for her~
Nyambayar Otgonbayar
Elegant Double Room
Stayed in Jul 2024
Family
18 review
3.0/5
Posted on Jul 16, 2024
Location is not good
Response from Property: Thank you very much for choosing to stay in our hotel. It's our pleasure. I'm very sorry that I can't bring you a satisfactory and comfortable stay experience. In view of the poor service, we will strengthen the staff training and intimate smile service. We will solve the problems raised by the guests in time and try our best to serve every guest well. For some reasons, I'm really sorry that I can't contact you. You can call the front desk at any time to contact me and give me a chance to express my apologies. I don't want the bad mood we brought you to accompany you. I hope you can give us another chance.
LIhnCom
Elegant Double Room
Stayed in Sep 2023
Business travelers
1 review
4.2/5
Very Good
Posted on Sep 16, 2023
Foreiner without China number mobile can not access internet
Response from Property: After reading your feedback word for word, Xiaoli felt extremely happy, as if the Chollima had been waiting for a long time and finally met the Bole who appreciated it!
Liangzhixiaozhudelvxing
Elegant Double Room
Stayed in Nov 2024
Solo travelers
18 review
5.0/5
Outstanding
Posted on Nov 26, 2024
The hotel is very cost-effective, with complete facilities, and is very clean. It is worth mentioning that Su Su, the front desk customer service staff, has a very good service attitude and can help me solve any problems at the first time. Of course, there are other customer service ladies, and their service attitudes are also great. Thank you very much. I had a very pleasant stay this time and will choose here next time
Original TextTranslated by Google
Response from Property: Xiaoli is so happy to receive such a high evaluation from you. Your recognition of our daily work is the greatest encouragement to Xiaoli!
Guest User
Elegant Double Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 22, 2024
This hotel brought me the ultimate stay experience, the room is comfortable and the facilities are complete. The service is friendly, professional, meticulous and thoughtful. The hotel environment is clean and tidy, and the breakfast is rich and varied. Whether it is a business trip or a leisure vacation, this is an excellent choice. I highly recommend this hotel and look forward to visiting again!
Original TextTranslated by Google
Response from Property: I am very happy that the host has affirmed our service. I hope that the enthusiastic service of Lavande staff will make me feel a little more warm. I look forward to meeting you next time.
Guest User
Elegant Twin Room
Stayed in Nov 2024
Travel with friends
55 review
5.0/5
Outstanding
Posted on Nov 20, 2024
The lobby is bright, the room is spacious and comfortable, with floor-to-ceiling windows, the front desk staff is very friendly, the underground parking lot is convenient for elevators, and the breakfast is also rich. It is very cost-effective and I will go there again next time
Original TextTranslated by Google
Response from Property: Dear distinguished guest, I am surprised and happy to see your review of Xiaoli. I am glad that you chose Xiaoli and commented on Xiaoli. Xiaoli can get your favor. Xiaoli has no regrets in this life. Xiaoli will definitely not I will live up to your expectations for Xiaoli. I will definitely work harder and look forward to my next visit!
Meirenzhuqileming
Elegant Double Room
Stayed in Nov 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Nov 11, 2024
The service and facilities of this hotel are really impressive. First of all, their staff are very warm and friendly, always willing to help, making you feel at home. Secondly, the hotel rooms are spacious and bright, with elegant and comfortable furniture, making you feel warm.
Original TextTranslated by Google
Response from Property: I am very happy that the host has affirmed our service. I hope that the enthusiastic service of Lavande staff will make me feel a little more warm. I look forward to meeting you next time.
Guest User
Elegant Double Room
Stayed in Oct 2024
Other
2 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Complete facilities, beautiful environment, and the service of the little girl at the front desk is very good
Original TextTranslated by Google
Response from Property: The years are just right and the time is just right. In these busy days, Xiaoli is beautiful because of your arrival. Please take good care of her in the days to come.