Beijing Yuanbo Hotel Reviews

Amazing hotel to stay at. The service was excellent. Even though most of the staff can't speak English they allocated 2 staff members to assist us with all our needs. VIP treatment definitely. We even got our breakfast for free even though it wasn't included in the price. The park is huge around the hotel. Amazing stay. I will definitely go back there.

I needed a place in between two destinations and this worked perfectly for me. A robot brought us extra slippers and the staff were happy to attend to our needs.

Nice hotel with the great advantage to be located inside the Garden expo - a beautiful park with nice architecture from all over the world. Staff was nice, and the restaurant was good at dinner. Because of few customers, the choices at breakfast were reduced but still had enough variety and the manager was very attentive.

The hotel in the Garden Expo Park, between gates 2-3, second stay. The hotel facilities are OK, the room is relatively large, the decoration is full of garden atmosphere, and you can enter the Garden Expo Park for free if you stay in the hotel. The breakfast is OK, and the regular items are all available. Convenient transportation, there is a parking lot, free parking if you stay in the hotel; Metro No. 14 can be reached, a few hundred meters away from the hotel. The National Day Lantern Festival, the scene is very large, and it looks quite spectacular from the outside. It's just that there are fences everywhere to prevent entry without tickets, which is not very beautiful. It's a pity that when I arrived at the door, it was past 21:30, and I didn't exchange the ticket no matter what I said, which is a pity. Garden No. 1 is a wetland, and the reeds in autumn have been harvested. I can only imagine the situation of the reed marsh. Come and play in your spare time, suitable for both the elderly and children. Stroll in the yard in the morning, walk along the Yongding River, the river is wide, the river water flows quietly, and the dead tree stumps rooted in the river are also beautiful scenery. It's not far from the city, and it's good to stay occasionally.

In order to watch the Lantern Festival, I booked a night on the weekend, because I have stayed there before and felt it was pretty good, but this time it was a bit disappointing. Let me talk about the advantages first: 1. The service is still good. When booking a room, because there are some personalized needs, I called the front desk and added a service staff on WeChat, and some of the requirements were met. 2. Because there are elderly people, I wanted to bring my own wheelchair, but it is really inconvenient, so I asked the hotel in advance on the day of check-in whether there is a wheelchair available for loan to watch the Lantern Festival. The reply is that you only need to pay a deposit of 500 yuan to use it, which saves me a lot of effort. Thank you very much. 3. There was a problem with the TV signal during the stay. It was still not good after returning from the Lantern Festival. I called the switchboard and asked the service staff to debug it. It may be that there are fewer service staff at night, and it took a long time to come, but the staff knows the performance of the TV very well, and it returned to normal after a simple operation of the remote control. 4. The room delivery items are also relatively fast, all delivered by robots, but they will not knock on the door. Every time you arrive at the door, the room phone will ring, telling you that the robot is outside the door. 5. After leaving the hotel, the hotel called again to ask the guests if they have any opinions in order to improve and improve, which is also very good. 6. When leaving the hotel, I didn't ask for good reviews like some hotels do. Disadvantages: 1. The facilities are too old: the floor tiles in the bathroom are broken, uneven, and easy to bump and fall. 2. The water flow of the washbasin and shower is small. 3. Cotton fabrics such as bath towels have turned black after washing. It's time to change them. I was lazy this time and didn't bring my own. I picked a slightly whiter one to use. 4. The breakfast doesn't seem to be as rich and delicious as before. I went there at 9 o'clock. The tofu pudding was empty. I waited for a long time but didn't see it replenished; the fruit was also replenished very late; the skin of the fried chicken was soft and it seemed to have been left for a long time. 5. The communication between departments is not smooth. I told the front desk several times about breakfast, but the restaurant waiter still didn't know when I was having breakfast. I had to communicate with the front desk staff again before notifying the restaurant. Overall, the service is good, the hotel environment is also very good, the hardware needs to be improved, and the service details need to be strengthened.

I took the elderly to see the Lantern Festival and stayed in this hotel. The transportation and parking are convenient. When booking the room, I noted that there were elderly people. When communicating in advance, the front desk clerk took the initiative to ask if they needed a bathing non-slip mat, which was very considerate. When checking in, Wang Baojia and Jia Qingbin at the front desk were warm, thoughtful and meticulous. They took the initiative to provide corresponding services for the elderly. It felt very warm. During the stay, they provided help as soon as possible. The restaurant and room attendants I met made people feel at home and warm, and it can be seen that the training was in place. The hotel was built not a short time ago, but it is well maintained, and the facilities are no less than those of a new hotel. The elderly are also very happy. I have recommended it to my friends and will stay again if I have the chance!

The hotel is located at the No. 2 gate of the Garden Expo Park, which is relatively convenient and quiet. The service is the most impressive. The waiters I met were very nice and enthusiastic. Han Simiao, who checked me in, upgraded me to a family room, but because I wanted to live on a higher floor, he changed me to the fourth floor. Although the room I stayed in was still a king-size bed room, he found me a room with sunshine according to my needs. He also helped me take my luggage to the elevator. It was completely different from the experience that others commented that the front desk did not show the way and was very indifferent. When checking out, I met Xi Shaojie, a young man. Because I could enter the garden from the side of the hotel and walk out of the No. 1 gate when I consulted, he helped me confirm and helped me take my luggage to send me and my children into the garden. The room was also very clean, not too big or too small. These two days, I also met the sailing team athletes who were training in the Garden Expo Park and staying in the hotel. / Next, let’s talk about some areas that can be improved. For example, we wanted bathrobes and toiletries for children, but there were none, only slippers and toothbrushes. Because the hotel has Super Wings Park, it means that there are likely to be many parent-child families staying, so the children's products can be improved. / Some references for other guests: During the Lantern Festival, the hotel entrance is not that close and you still need to go around. And the area between Gates 2-5 is not open during the day, which means there is nothing to do during the day (unless you take your baby to Super Wings Park). This is also where I made a mistake. I originally planned to stay for one night in order to go to the Garden Expo Park to stroll and see the autumn scenery during the day the next day, but in the end I found that there was nothing to see in the Garden Expo Park. For guests staying in the hotel, it would be better if the park had a discount price.

The hotel is located in the Garden Expo Park, with a beautiful and comfortable environment. It is very convenient to visit the Garden Expo Park. You can walk around the park with your room card, which feels very comfortable. This time I came for the National Day Lantern Festival. I was so happy to watch it that I watched it until 11 o'clock in the evening. I also caught up with the snack street activities in the park. The hotel is a step away from the snack street, and the food was delicious. The hotel room is relatively spacious, the sleep is very quiet, and the service attitude is also very good. My companion forgot to bring a mobile phone charger, and the front desk was very enthusiastic to lend us the charger. Thank you very much here! The breakfast is also quite rich, suitable for friends who enjoy autumn and National Day lanterns to stay here.

The room facilities are quite satisfactory, but the check-in time was supposed to be 2 o'clock, but it was not until 3 o'clock that we could check in. I am not satisfied with this. I hope it can be improved in the future. Although there are many people checking in during the National Day holiday, I have stayed in many hotels, but this is the first time I have encountered delayed check-in.

The hotel is right next to Gate 2 of the Garden Expo Park, and the location is very convenient. You can stroll to the Lantern Festival, and you can also see the prosperity of the Lantern Festival from the hotel terrace. Miss Han Simiao at the front desk is great. There were some problems with the room, and she quickly helped to adjust it. She was attentive and efficient.

I went to the Garden Expo Park with my mother to see the lanterns. I booked the Garden Expo Hotel nearby. The service was very good. The front desk checked in very quickly, and the questions were answered quickly. They also answered questions such as which door to go to near the lantern festival. The breakfast buffet in the western restaurant the next morning was delicious. The waiter who handled the meal was very patient. Since the order did not include breakfast, I went to the hotel to handle it. There were some minor problems, which were also actively solved. The variety of dishes is very rich, and the tofu pudding is very delicious, soft, tender and smooth. My mother and I like it very much. It was a very pleasant trip. Facilities: very comprehensive. There is also a playground for children to play. Hygiene: clean and tidy, comprehensive supporting facilities, disinfection cabinets, etc. Environment: good air, many trees, and mountain views. Service: very good attitude, very positive in solving problems.

The hotel is located in the Garden Expo Park, and the surrounding scenery is pretty good. The combs in the room are not complete, so you need to contact the front desk for them. The front desk is basically a robot when you call. Breakfast is self-service, with many styles. The room is still a bit expensive at this price.

Booked a Super Wings room. You need to buy a ticket for the Super Wings amusement park in the hotel. The bathroom in the room was noisy all night. The sound was very loud when the water was used upstairs. There was no sound insulation. There was a pungent smell when the air conditioner was turned on. There was no room service.

I originally planned to find a place to spend the weekend with my old mother, but I didn't expect to catch the second day of the Beijing Lantern Festival, and there were still crowds of people. The hotel is next to the accommodation for viewing the lanterns, and the gate is next to the entrance, so we can leisurely watch it from 4 pm to 11 pm when the park closes. The hotel staff is kind and enthusiastic, and actively provides services and guidance. The breakfast flow is large, which is understandable, as it hits the peak of the lantern festival. The only suggestion is to replace the tea bags in the room, which are non-vacuum-sealed and very old guesthouse paper packaging, which has been damp for a long time. Because the Chinese restaurant only has seafood buffet at noon, it is not suitable for the stomach of the elderly. The Huaiyang cuisine of another restaurant in the lobby is sweet and greasy, and tea is needed to relieve the greasiness. The hotel originally gave enough bottles of mineral water, but the taste of this tea bag is really below expectations. . . I hope there will be some improvement, and I can come to the Garden Expo Park for a leisurely walk on weekends in the future. . .