Guest User
January 21, 2025
I've never been too lazy to write reviews, but last night I was speechless and wanted to write a few hundred words of reviews, but I clicked on it and was told to wait until two o'clock after I checked out to comment, which added some anger buffs. One by one
Service: I arrived in Beijing at ten o'clock yesterday, and the check-in was normal. Then the front desk told me that they would not charge me a deposit, but there was a mini bar in the room, and asked me if I would use it. If I did, I would have to come to the front desk to pay. I would like to ask, you can either just collect my deposit directly, and then deduct what I use yourself, I have already checked in, so do I need to collect the deposit in this minute, or just forget about the mini bar consumption. If you don't collect the deposit, if I consume soda water (why soda water will be mentioned below), I have to come to the front desk to queue up to pay the next day, don't you think it will delay things, and I have to explain to you that there is no deposit
Environment: Because I think it is close to the station and the airport, it is the first time I booked this hotel. After checking in, I didn't know which way to go, and the front desk didn't tell me, so I had to ask now. After going upstairs and entering the room, the first feeling was actually quite good. Modern simplicity + smart style, quite clean, but! Let's just say that it is a bit too simple. The premise of your simplicity cannot be to increase inconvenience. All the facilities and cabinets in the room have to be explored by yourself. The design is very hidden. There is also a charger at the head of the bed designed to be reversed in the drawer. There is no prompt. Who would directly pull the drawer? No kidding, I searched around the bed for more than five minutes, and accidentally pulled the drawer to find the charging socket.
Facilities: There is no mineral water in the room. There is a sign on the sink saying that the water can be drunk directly after filtering, but it is indeed a bit resistant. Then I searched the room but couldn't find mineral water, only drinks and soda water in the mini bar. I called the waiter and they said that the room does not have water. If you need it, call and send it. I understand that you are environmentally friendly, but it is indeed too inconvenient. At that time, I thought that I would just drink soda water and go to the front desk to queue up to pay the bill tomorrow morning.
Facilities: The room is smart, with an all-English control panel at the head of the bed, but the prompts and words are a bit obscure, and the B-level is too high. You have to think about the meaning of all the buttons. Isn't it a Chinese hotel? Why can't there be some Chinese? It's also my fault for not studying hard. My English is still so poor after eight years abroad. I can't even understand it when I stay in a hotel in China: (Also!! The most speechless thing is that the room control switch is not easy to use!! The power suddenly went out twice last night! Another time was when I was taking a shower! ! ! ! It's so speechless!!! It was all black all of a sudden! And it was when I was taking a shower!! How scary!!! By the way, there are all kinds of toiletries. You are such a high-end hotel, are you afraid that people will steal your body lotion? All kinds of toiletries are locked on the wall, and the body lotion can't be squeezed out, but because it is fixed on the wall without any There is no way. Who can call the waiter in the middle of the night to annoy me? I pressed the button dozens of times but it didn't work. Finally, I gave up.
Service: I checked in at around 10 o'clock. The front desk didn't remind me that there would be construction the next day, and they didn't consider providing earplugs. The construction started next to me at around 9 o'clock the next day. Even white noise was very noisy.
I wrote a lot of random things. I just said whatever I thought of. It's pure complaints. Anyway, I will never stay in a hotel for 1,000 yuan and hold my anger. I was afraid that the power outage twice was too scary. I suggest that the hotel quickly maintain the room power supply induction system. Oh, by the way, there are also good things. There is a girl welcoming guests at the door. The service is very good and she is sweet and funny. Praise!
Original TextTranslation provided by Google