the Orchid Hotel

Amazing hotel!! Lovely huge room with a stunning view! So close to the bund and commercial shopping! The room itself was huge, tidy and we appreciated the top up of cold Coke and sprite each day! Front desk was amazing and we super appreciated the early check in after our 14 hour flight!! Thank you so much! Downside has nothing to do with the hotel however there is a group of people always lurking trying to sell you their fake products and won’t take no as an answer. As soon as we stepped out of the door we were approached every single time. But thats nothing to do with the hotel! Just something to be aware of.

Do not hesitate in booking this hotel! It was such an amazing experience: - great location (close to the Bell and Drum Towers, Shichahai Lake area, Nanluguoxiang area, and a ~20-30 min walk to Jinshang park) - a glimpse of the Hutong life - Western food options around (but also local dishes!) with a map provided by the team to show you the best spots around the area - Amazing check in/check out and staff support 24/7! - Book a longer stay! It gets booked quick ;)

Have long been a fan of the Orchid and often visit the restaurants co located there - Toast and TBS are favourites. As such, with family visiting the Orchid was the obvious choice! An amazing location tucked in the Hutongs near the Bell and Drum towers. Both in the surrounding area and venue itself, spoilt for choice for food and restaurants. Room was cosy, clean and beautifully decorated. Two very friendly cats too. Staff genuinely fantastic and went above and beyond throughout our time there - thank you! The only fault - and reason for ranking amenities lower currently - is that there is significant work taking place at the reception (March 2025). I was aware of this having visited Toast in Feb however, had hoped this would’ve been completed by our stay and was disappointed at still being charged at the full rate given this disruption. In addition to a crowded check in / lack of communal space, this also meant rerouting through the restaurants (and up / down winding stairs), so one to note for anyone with accessibility requirements. Nevertheless a great stay and hope to be back again soon!

Not bad friendly reception Warm rooms Not dirty Location in alley but not a deal breaker Not similar to pictures Summary: not bad if you got resenable prices

The room was very cozy and quiet, and the terrace was beautiful. Staff was very friendly and welcoming.