Mandarin Oriental Wangfujing Beijing

Mandarin Oriental Wangfujing Beijing Reviews

Mandarin Oriental Wangfujing Beijing

No. 269 Wangfujing Street, Dongcheng District, Beijing, ChinaView Hotel Details
Mandarin Oriental Wangfujing Beijing
Mandarin Oriental Wangfujing BeijingMandarin Oriental Wangfujing BeijingMandarin Oriental Wangfujing Beijing
Check available rooms for your travel dates
We Price Match
1 night

Mandarin Oriental Wangfujing Beijing Guest Reviews

4.8/5
Excellent
418 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
Filter by:
Sort by:
All reviews(418)
Positive reviews(416)
Reviews with photos/video(162)
Delicious breakfast(35)
Loved the view(28)
Convenient for shopping(20)
Tasty restaurant(16)
Friendly front desk staff(14)
Near shopping area(14)
Well designed(13)
Perfect for kids(4)
Negative reviews(2)
Guest User
Deluxe Room with King Bed
Stayed in Aug 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 28, 2024
Dear Katia, Jeremy, and Osgood, I wanted to take a moment to express my sincere gratitude for the outstanding hospitality and service I received during my recent stay at the Mandarin Oriental, Wangfujing, Beijing. From the moment I arrived, your warmth and professionalism made me feel truly welcomed and at home. Katia, your assistance and attention to detail were invaluable, ensuring that every aspect of my stay was perfect. Jeremy and Osgood, your dedication to guest comfort and satisfaction did not go unnoticed, and I deeply appreciate your thoughtful arrangement to retrieve my blazer from the airport. This gesture made my experience all the more memorable. Thank you again for everything. I look forward to staying at the Mandarin Oriental Beijing again in the future and hope to see you all then. Warmest regards,Hank Hsu
Response from Property: Dear Guest:Thank you for visiting Mandarin Oriental Wangfujing, Beijing recently and shared your comments here.Knowing that during your stay, you experienced the Mandarin Oriental team's heartfelt and appropriate service, and to recognize us is a great motivation for us to continue to work hard and maintain the best performance.Excellent service is the backbone of Mandarin Oriental. Our goal is to consistently provide all guests with the legendary service of Mandarin Oriental and be proud of it.Thank you again for your affirmation and I wish you all the best and a happy life! Looking forward to seeing you next time.Sincerely,Richard LangonnéGeneral Manager
Guest User
Terrace Room with King Bed
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 9, 2024
The hotel is located on Wangfujing Street, with a very good location. You can walk directly to the Palace Museum, the National Museum and Tiananmen Square. The hotel staff are very enthusiastic and the service is very thoughtful. On my birthday on October 6, they also sent a cake to the room. The fruit in the room was also very fresh. I will continue to choose Mandarin Oriental Hotel when I come to Beijing next time.
Original TextTranslated by Google
Guest User
Deluxe Room with King Bed
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Service: After staying for four consecutive days, the children were reluctant to leave. The hotel service staff are very enthusiastic and give people a home-like experience. I especially like the lady in a suit at Ziyuan Chinese Restaurant from October 3rd to 5th, and the lady in a suit who said goodbye when leaving the hotel on the 7th. It was very warm. Service should be the biggest feature, and it is responsive. The scene and cake were specially arranged for the child’s birthday. Every service staff in the restaurant will take the initiative to say happy birthday, which is rare! Hygiene: The cleaning service is meticulous and attentive without disturbing. The door is clean every day, and the night bed service is also very considerate. Environment: In the mall, the lobby is small and beautiful, and Wangfujing Pedestrian Street is outside, which is convenient to go anywhere. Facilities: The hardware is from the Hansgrohe Axor series, the audio is from Bose, and the skin care products are from Tiptyque. There is a reason why the room price is expensive. It can be seen that the software and hardware are very attentive. Will stay in the future.
Original TextTranslated by Google
Ruigongzhudemama
Deluxe Room with Twin Beds
Stayed in Sep 2024
Family
12 review
5.0/5
Outstanding
Posted on Oct 2, 2024
The hotel breakfast is Western style, but that's not important. The main thing is that the terrace outside the restaurant is awesome! The design of the open-plan tea room is great, the sculptures in the yard are very impressive, and the paintings in the hotel are all excellent works, very distinctive and impressive.
Original TextTranslated by Google
Yevjon
Deluxe Room with King Bed
Stayed in Sep 2024
Business travelers
52 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The hotel is still as good as usual, reflected in all aspects, the staff are enthusiastic, the service is thoughtful, the hotel facilities are advanced, and the decoration is stylish and elegant. It is highly recommended!
Original TextTranslated by Google
Response from Property: Dear Yevjon: Thank you for your recent visit to Mandarin Oriental Wangfujing and for sharing your review here. Knowing that you experienced the heartfelt and appropriate service from the Mandarin Oriental team during your stay and recognized us is a great motivation for us to continue to work hard and maintain our best performance. Service excellence is the backbone of Mandarin Oriental, and we aim to consistently deliver and take pride in the legendary service that is the Mandarin Oriental signature to all our guests. Congratulations Shi Qi and look forward to seeing you next time! Sincerely, Richard Langonné General Manager
Yifan•aiyouyou
Premier Room with Twin Beds
Stayed in Sep 2024
Family
6 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Room: Clean, comfortable and spacious. Located in the center of Wangfujing, it is quite convenient for shopping. The hotel breakfast is very rich, with different flavors every day. You can order your own food. You can also tell the waiter in advance what you want to eat. The service attitude is very satisfactory 👍 Especially the breakfast waiter, who is warm, thoughtful and meticulous 👍 It is close and convenient to the Palace Museum and Tiananmen Square, and it is only a 20-minute walk away.
Original TextTranslated by Google
Guest User
Deluxe Room with King Bed
Stayed in Sep 2024
Couples
20 review
5.0/5
Outstanding
Posted on Sep 22, 2024
The room is large, well-equipped, very convenient to use, and very clean. The imported Finnish spring water provided for brewing tea has a rich and full taste. The exclusive 888 yuan credit can be used in the steak house, Chinese restaurant or room delivery. Breakfast is both Chinese and Western. The beef noodles made with Brazilian beef taste good. A very pleasant stay.
Original TextTranslated by Google
Jiongnanjiongshi
Deluxe Room with King Bed
Stayed in Aug 2024
Couples
6 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The experience is great, both children and adults like it. Guests staying at the hotel can enjoy discounts on weekday dining at Mandarin Grill and Zishan Restaurant: The breakfast is great, simple but not simplistic, and I will have to experience the swimming pool next time. I drank the prepared rock sugar stewed pear when I checked in, which was comfortable...
Original TextTranslated by Google
Anonymous User
Terrace Room with King Bed
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 29, 2024
Very good, the room is big, comfortable and quiet, and the service of Mandarin is very good, very considerate, I feel that the room was cleaned several times a day 👍The hotel is in Wangfu Central, it is very good to go shopping and eat! There are many shopping malls around, and the transportation is convenient, and you can go anywhere quickly! This stay has doubled my favorability towards Mandarin Hotel, and I don’t need to think about finding a hotel wherever I go in the future!
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your recent visit to Mandarin Oriental Wangfujing and for sharing your review here. Knowing that you have appreciated the heartfelt and impeccable service of the Mandarin Oriental team during your stay is a great motivation for us to continue to strive to perform at our best. Service excellence is the pillar of Mandarin Oriental and we aim to be proud to consistently provide Mandarin Oriental's legendary service to all our guests. Best wishes and we look forward to seeing you next time! Sincerely, Richard Langonné General Manager
Guest User
Deluxe Room with Twin Beds
Stayed in Aug 2024
Family
12 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Although it is small and located on the 5th and 6th floors of Central, it has great service, great facilities, and a great restaurant. I will definitely stay a few more days next time. I can walk to the Forbidden City. The location is also great. They also thoughtfully arranged birthday decorations and small gifts. The service of the entire hotel from top to bottom is in place. I especially think that the colleagues in the concierge department are very helpful and make guests feel at home.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your recent visit to Mandarin Oriental Wangfujing and for sharing your review here. Knowing that you have appreciated the heartfelt and impeccable service of the Mandarin Oriental team during your stay is a great motivation for us to continue to strive to perform at our best. Service excellence is the pillar of Mandarin Oriental and we aim to be proud to consistently provide Mandarin Oriental's legendary service to all our guests. Best wishes and we look forward to seeing you next time! Sincerely, Richard Langonné General Manager
Guest User
Deluxe Room with King Bed
Stayed in Aug 2024
Family
17 review
5.0/5
Outstanding
Posted on Aug 27, 2024
This is a great hotel, the best hotel experience so far. The service is warm and thoughtful, and the children love it very much!
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your recent visit to Mandarin Oriental Wangfujing and for sharing your review here. Knowing that you have appreciated the heartfelt and impeccable service of the Mandarin Oriental team during your stay is a great motivation for us to continue to strive to perform at our best. Service excellence is the pillar of Mandarin Oriental and we aim to be proud to consistently provide Mandarin Oriental's legendary service to all our guests. Best wishes and we look forward to seeing you next time! Sincerely, Richard Langonné General Manager
Xiaoyaxiaomianbao
Deluxe Room with King Bed
Stayed in Aug 2024
Family
8 review
5.0/5
Outstanding
Posted on Aug 22, 2024
The restaurant can see the Forbidden City, and it is convenient to go to the scenic spots! It is also close to the subway entrance. I feel that the room design is quite reasonable, with a separate dressing table and a stool, hahahaha
Original TextTranslated by Google
Response from Property: Dear Xiaoyaxiaomianbao: Thank you for your recent visit to Mandarin Oriental Wangfujing and for sharing your review here. Knowing that you experienced the heartfelt and appropriate service from the Mandarin Oriental team during your stay and recognized us is a great motivation for us to continue to work hard and maintain our best performance. Service excellence is the backbone of Mandarin Oriental, and we aim to consistently deliver and take pride in the legendary service that is the Mandarin Oriental signature to all our guests. Congratulations Shi Qi and look forward to seeing you next time! Sincerely, Richard Langonné General Manager
Guest User
Deluxe Room with Twin Beds
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 8, 2024
Very satisfying experience, breakfast has a hidden menu, the chef is very good, my daughter sleeps until 10 o'clock every day to eat breakfast, the chef saves delicious food for her. The ingredients are fresh and high quality. Stayed for 3 consecutive days, the room was clean and tidy every day. Great!
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your recent visit to Mandarin Oriental Wangfujing and for sharing your review here. Knowing that you have experienced the heartfelt and appropriate service of the Mandarin Oriental team during your stay and giving us your recognition is a great motivation for us to continue to work hard and perform at our best. Service excellence is the pillar of Mandarin Oriental hotels and we aim to be proud to consistently provide Mandarin Oriental's legendary service to all our guests. Best wishes and we look forward to seeing you next time! Sincerely, Richard Langonné General Manager
Guest User
Deluxe Room with Twin Beds
Stayed in Aug 2024
Family
12 review
5.0/5
Outstanding
Posted on Aug 8, 2024
A very satisfying stay, mainly because it was very clean and quiet. All the hotel staff were polite. They also sent fruits, snacks, red wine, and especially gifts for children, which made the children feel loved.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your recent visit to Mandarin Oriental Wangfujing and for sharing your review here. Knowing that you experienced the heartfelt and appropriate service from the Mandarin Oriental team during your stay and recognized us is a great motivation for us to continue to work hard and maintain our best performance. Service excellence is the backbone of Mandarin Oriental, and we aim to consistently deliver and take pride in the legendary service that is the Mandarin Oriental signature to all our guests. Congratulations Shi Qi and look forward to seeing you next time! Sincerely, Richard Langonné General Manager
Huangjiadaoduolin
Terrace Room with Twin Beds
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 19, 2024
The room is spacious and bright, full of details! Because the child had to poop on the way here, we arrived at 8 o'clock, which was too early. We called the hotel on the way and Alex patiently comforted us and said not to worry and that he would help take care of the child with his colleagues when the child arrived. It was very heartwarming. Miss Cassie added WeChat and was very considerate. Everything that could be thought of and we couldn't think of was arranged considerately. I said I wanted to take the child to watch the flag-raising ceremony at around 2 o'clock in the middle of the night, and they said they would help arrange snacks and water for the child. It's really my little sun when I stay in a hotel in Beijing🌞I am very grateful and very heartwarming. I love Beijing and its culture
Original TextTranslated by Google
Response from Property: Dear Huangjiadaoduolin: Thank you for your recent visit to Mandarin Oriental Wangfujing and for sharing your review here. Knowing that you experienced the heartfelt and appropriate service from the Mandarin Oriental team during your stay and recognized us is a great motivation for us to continue to work hard and maintain our best performance. Service excellence is the backbone of Mandarin Oriental, and we aim to consistently deliver and take pride in the legendary service that is the Mandarin Oriental signature to all our guests. Congratulations Shi Qi and look forward to seeing you next time! Sincerely, Richard Langonné General Manager