Guest User
September 27, 2024
Overall evaluation: I spent 1579 and had a very average homestay experience.
1. The most important thing during the whole process was that my friends and I were in a good mood and had a good attitude, so I had a very happy Mid-Autumn Festival.
2. But I will not consider this B&B again, mainly for the following reasons:
1) The service level is very average: I haven’t lost anything in a hotel or B&B for a long time, this is the first time in a long time. When I was traveling, I left my Airpods pro 2 on the bed in the B&B (I am very sure that I lost it there). When I searched for the location, I finally connected to the B&B. However, even though the people at the B&B were very cooperative and actively helped to find the item, I just couldn't find it when I knew exactly where I left it.
- When cleaning: Can’t you help guests clean up their belongings? ? (I have stayed in five-star hotels that are cheaper than this before, and they would carefully check whether the guests have lost any items)
- During the search process, the store owner was more concerned about whether he cooperated with my hard work, rather than admitting that the service level was limited or that the handling was not good.
2) In fact, apart from a greeting upon check-in, there was no service at all during the whole process; compared with other experiences of staying in B&Bs, it can be said that the service attitude was very ordinary. The facilities of the homestay also look old. The shower head can't be hung up even if it falls down. You need to hold it in your hands all the time to take a shower.
3) Overall, it is located very far inside Huairou. On the way back, I found that you don’t need to go so far to see the same or even better scenery.
Summary: The B&B is average, I wouldn't consider it again, but it's up to us to decide how happy we are on the weekend. Even if I lost a precious gift given by someone else, I still think it is a happy memory. However, it is suggested that B&Bs should improve their service level rather than having a good attitude. Helping guests solve problems is the truly effective service level.
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