Hotels near GuangXiZhuangZuZiZhiQu BeiHaiShi BaoYi BuXingJie, Beihai

The HaiXuan HOTEL is an ideal spot for travelers wanting to discover the city. The HaiXuan HOTEL offers a pleasant stay in Beihai for those traveling for business or leisure. The hotel is only 6km from Beihai Railway Station and 26km from Beihai Fucheng Airport, giving guests a number of convenient transportation options. With multiple attractions nearby including Beach Park, Beihai Silver Beach Xiuying Tide Sculpture Area and Lovers Island Camping Base, guests will find plenty to keep themselves occupied. When guests have some time on their hands they can make use of the onsite facilities. This Beihai hotel features parking on site. According to our trusted guests, the facilities at this hotel are first-rate. For guests traveling with families, this hotel is consistently one of the most popular choices.

原本滿心歡喜地規劃這次旅程，對預訂的這家民宿也充滿了期待，特別是看中了2店圖片中展現的獨特風格和環境。不過實際入住的過程確實發生了一些小插曲，在這裏也想和老闆好好聊聊具體情況，分享我的感受，也真心希望能給店家提些小小的建議，相信你們也是想把服務做得更好的。畢竟，一次愉快的住宿體驗，對客人和店家都是雙贏的嘛。 出發前，我特意反覆確認了訂單訊息，系統清晰顯示預訂的2晚雙床房房源充足，這讓我心裏特別踏實，感覺準備工作做得很到位。更貼心的是，預訂後不久客服就主動發來了詳細的定位訊息，還特別提醒我們民宿分1店和2店，強調我們訂的是環境更新的2店，並説明瞭1店的風格會有所不同。當時收到這樣的提示，心裏暖暖的，覺得店家很細心，服務意識很強，提前避免了走錯店的麻煩，這個細節真的很加分！ 按計劃，我們上午11點多就抵達了前台，希望能早點安頓下來。被告知需要等到下午兩點前一位客人退房後才能辦理入住，雖然有點小失落，但也理解這是酒店民宿行業的常規操作，非常配合地將行李寄存好，先去附近解決午餐。沒想到，就在我們吃飯的中午1點多，突然接到店家的通知，説2店預訂的那間雙床房設施臨時出了點小故障，暫時無法入住，並提出給我們升級到1店的親子房，還特別説明這是他們目前“最好的房型”。説實話，聽到這個消息時，心裏確實咯噔了一下，感到非常失落。因為當初在攜程上反覆比較選擇，就是被2店展示的精緻裝修和理想房型圖所吸引，才最終決定下單的。滿懷期待地到店了，卻被告知無法入住心儀的房間，這種落差感確實需要一點時間來消化。雖然升級的親子房空間可能更大，但風格和環境確實與我們的預期和選擇初衷不太吻合了。 入住後，在房間的衞生細節上也發現了一些需要提升的地方。第一天剛進房間不久，就在衞生間注意到有清潔遺漏的地方。我們立刻聯繫了客服反映情況。必須肯定的是，客服的響應速度非常快的！問題反饋後，工作人員很快就上門進行了清理，態度也很積極。更讓我們感到意外和些許安慰的是，晚上客服還特意送來了兩瓶冰鎮飲料表示歉意。當時我們心想，這可能衹是偶然的小疏漏，店家處理問題的態度和速度都值得肯定，也就沒有再深究，這份及時的補救和心意我們接收到了。 後來在入住期間又遇到了些狀況，再次聯繫客服。這次是一位女管家上來處理的，她的態度尤其讓人印象深刻——極其誠懇、耐心，帶着真誠的歉意。她認真傾聽了我們所有的意見，沒有找任何藉口，而是表達了理解和承諾會反饋。面對這樣真誠的溝通和積極解決問題的姿態，我們確實感到舒心不少，也願意給予理解和包容。這位女管家展現出的專業素養和服務温度，是這次入住體驗中非常閃光的亮點，也讓我們看到了店家在服務品質上可以挖掘的巨大潛力。 其實，回顧整個溝通和解決問題的過程，我們能深切感受到店家在有些方面是真心想把服務做好的。比如： 1.預訂後的主動提示（分店訊息）非常周到，避免了客人的混淆。 2.客服的響應速度總體上是迅速的，體現了對客人需求的重視。 3.遇到問題後（如衞生問題），有立即的補救行動（清理+贈飲），顯示了挽回客户體驗的意願。 4.特別是那位女客服展現出的誠懇態度和專業溝通能力，極大地緩解了我們的不滿情緒，也讓我們願意相信店家的誠意。 當然，這次入住體驗也反映出一些確實需要重視和改進的地方，主要集中在幾個方面： 1. 房源訊息同步與應急管理：房源狀態（尤其是分店差異）在預訂時和到店前是否能有更精準的同步？臨時故障的應急方案（特別是涉及核心預訂需求如分店、房型時）能否更靈活、更提前溝通，給予客人更多選擇權？ 2. 衞生清潔的標準與執行：日常清潔和續住打掃的流程、標準需要更嚴格、更細緻，確保無遺漏，特別是細節處（如垃圾清理、物品歸位、邊角除塵除蟲）。建立更有效的檢查複核機制至關重要。 3. 設施維護與保養：對房間設施（如座椅、衣架、窗簾等）和公共區域設備（如洗衣機擺放環境）需要定期的、更專業的維護、清潔和更新，確保良好的使用狀態和觀感。 4. 客服溝通的統一性與閉環：確保所有客服人員（無論新老員工）都能掌握專業、真誠、不推諉的溝通話術和問題處理流程。 5. 員工培訓與管理：加強對所有崗位員工（前台、保潔、客服）的專業技能和服務意識培訓，明確責任歸屬和服務標準。 我相信，沒有一家店是完美的，重要的是面對問題的態度和持續改進的行動。那位優秀的女管家讓我看到了你們團隊擁有做好服務的潛力和温度。如果店家能真正重視並系統性地解決這些問題，把潛力轉化為穩定的高品質服務，相信一定能贏得更多客人的喜愛和口碑。 因此，我心中也萌生了一個小小的期待：如果能有機會在店家充分改進之後，重新安排一次入住體驗，特別是能如願入住當初心儀的2店雙床房，親身體驗到煥然一新的服務和環境，那一定會是一次令人愉悦和滿意的旅程！ 因為一個認真傾聽、努力改進、並能提供優質體驗的店家，完全值得最好的評價。期待能見證你們的進步，也期待下一次更美好的相遇！

Li Feng Hotel is a mid-end chain hotel under Jinjiang, which is the perfect combination of lavender theme, fragrance culture and hotel, advocating the life philosophy of "a little more comfortable", through the in-depth description of sleep system, bath system, intelligent system, service system, etc., to provide you with a comfortable and comfortable new experience for business travel. The store is located in Beihai Yintan Avenue, 8 minutes' walk from Qiaogang, 5 minutes' drive from Wanda Plaza, 10 minutes' drive from Yintan Scenic area, 15 minutes' drive from Beihai high-speed Railway Station and 30 minutes' drive from Beihai Fucheng Airport. The hotel has a number of parking Spaces, to provide convenience for your travel, intelligent room guest control integration, Mousse mattress let you have a good sleep, mobile phone can connect the room Bluetooth guest control to play their own music, conference room, restaurant, laundry supporting integration, is your choice in Beihai holiday tourism, looking forward to your visit!

Facilities: Air conditioning, refrigerator, washing machine, clothes drying rack, toiletries are all available. Each room has air conditioning, which is very convenient to use. There is a small swimming pool downstairs, open from 16:30 to 21:30. Those who don't want to go to the beach can swim here. Hygiene: A simple room with clean sheets and bath towels Service: The service is very good and the apartment has a 24-hour front desk. Cleaning and replacement of toiletries were also timely. Environment: You can see the endless sea as soon as you open the door. There are restaurants ranked high on Dianping.com, pharmacies, and small supermarkets downstairs. It is quite convenient

The MOONSET Twilight Hotel (Beihai Yintan International Passenger Port) is a great choice for guests looking for accommodation in Beihai, having been recently opened in 2023. With Beihai Railway Station just 6km away and Beihai Fucheng Airport only 25km away, transportation is very convenient. The nearby area boasts an abundance of attractions including Bei Hai Silver Beach, North Sea Island Cruise and Beach Park. In their spare time, guests can explore the hotel's surroundings. This Beihai hotel provides parking on site. According to our guests, this hotel provides a very high level of service. This hotel is a popular accommodation for guests traveling with families.

My stay was super comfortable. Atour's mattresses and pillows are famous for making me sleep well. The room was large and very clean. There were late-night snacks and good-night milk. The breakfast was also very rich. It was next to Wuyue Plaza, so it was convenient to take children to eat. , I will stay here next time I go to Beihai.

The Meihao Lizhi Hotel (Beihai Port Terminal Ocean Window Store) is an ideal spot for travelers wanting to discover the city. The Meihao Lizhi Hotel (Beihai Port Terminal Ocean Window Store) is an ideal choice for travelers who want to take in the sights and sounds of Beihai. Boasting a convenient location, the hotel is just 4km from Beihai Railway Station and 26km from Beihai Fucheng Airport. The nearby area boasts an abundance of attractions including HaiZhuTang ZhenZhu ChuKou JiDi, Oceanorama and Jellyfish Palace. In their spare time, guests can explore the hotel's surroundings. This Beihai hotel features parking on site. Our guests consider this hotel to have excellent service. For guests traveling with families, this hotel is consistently one of the most popular choices.

☑️There is a sense of design as soon as you enter the door, with a swimming pool and a water slide, which is great for taking photos! They also have a rest area on the rooftop, which is also very nice! ! Looking out from the roof, you can see the vast sea view. ☑️We booked a double room, and when we opened the door, wow! The sense of luxury that greeted us. The lighting is just right, and every beam of light seems to be carefully calculated, just to illuminate your beauty~ ☑️The living room is very large and the sofa is very comfortable. When you walk into the room, the first thing that catches your eye is the two comfortable large beds. The mattresses are as soft as clouds, and you feel like you can fall asleep in seconds after lying down! ☑️Inside the room, there are several artistic paintings hanging on the wall, each of which seems to be telling a story, making the whole room full of cultural heritage. With floor-to-ceiling mirrors, bathtubs, etc., this hotel is our little sister's favorite place to take photos and check in. Any photo looks great.

The SENSE B&B is an ideal spot for travelers wanting to discover the city. The SENSE B&B is an ideal choice for travelers who want to take in the sights and sounds of Beihai. With Beihai Railway Station just 7km away and Beihai Fucheng Airport only 25km away, transportation is very convenient. The nearby area boasts an abundance of attractions including Beihai Silver Beach Happy Harbor Area, Beihai Silver Beach Park Tide Sculpture and North Sea Island Cruise. After a long day of sightseeing, guests can retire to the comfort of the hotel. For those driving themselves, parking is provided on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is particularly popular with those traveling with families.

The Sentosa Seaview Apartment (Lanting Tianji) provides a great place for travelers to relax after a busy day. The Sentosa Seaview Apartment (Lanting Tianji) offers a pleasant stay in Beihai for those traveling for business or leisure. The hotel is conveniently located just 5km from Beihai Railway Station and 21km from Beihai Fucheng Airport. This hotel is located near many of Beihai's attractions including Impression 1876, Beihai Old Town History and Culture Center and Beihai Old Town. When guests have some time on their hands they can make use of the onsite facilities. This Beihai hotel offers parking on site. According to our guests, this hotel provides a very high level of service. This hotel is a popular accommodation for guests traveling with families.