Self check-in: Contact the property for instructions on how to obtain the card/keys
The property will provide check-in details after booking
To check-in, contact the property 1 day in advance by phone.At the same time, please provide your check-in time, proof of identification, your flight information
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.
Breakfast
Breakfast not provided.
Pets
Pets are allowed on requestFree
Types of pets allowed: dogs, cats
Service Animals
Service animals are not allowed
Age Requirements
There is no age limit for checked in guests.
Quiet Hours
Guests are required to keep quiet between 23:00–07:00
Paying at the Hotel
Frequently Asked Questions
What is the cancellation policy for Star & Moon Garden?
The cancellation policy for Star & Moon Garden varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Star & Moon Garden?
Standard check-in time at Star & Moon Garden is 14:00 and check-out time is 12:00.
Does Star & Moon Garden provide breakfast?
No, Star & Moon Garden doesn't provide breakfast.
Can I bring my pet inside the Star & Moon Garden?
Pets are allowed on request at Star & Moon Garden. Charges may be applicable.
How far is the Star & Moon Garden from the closest airport?
The closest airport is Penang International Airport, and it is about 12 mins from hotel by car (5.5 km).