Best Batu Jangkih Hotels

Nice villa in the jungle. Some part of the villa (specially master bathroom / open air shower is too open with a broken bamboo gate, it surely needs to be fixed and the lighting can be improved so it could be 5☆ and nicer; This Villa is so amazing & heart melting, Although the road is still very narrow & hard to go through specially at night, but living 3 nights at the villa is perfectly nice & comfortable. Only thing missing is TV 🤭

If I could add a few more stars, I would, the owners and the staff that are more than staff, they are family for us. Kind, helpful, always a smile in their beautiful faces. The food was amazing, we didn’t want to get any food outside of the hotel because of the good tastes. The rooms are perfect and clean, small cozy place to relax and close from the beautiful beach. Thanks to all of you at the Amazing Lombok Resort for making our stay so beautiful.

View: 4.5/5 Villa size: 5/5 Food: 5/5 Maintenance: 2/5 This villa is as big as it looks on their website with amazing view. However, it is quite rundown and needs a refresh, especially the toilet.  The toilet bowl has stains and the overall bathing area are mouldy. I understand we’re in the middle of nature but I would expect better maintenance. Plus the water pressure was low. Maybe it was the rainy season (it rains every evening/overnight), the area is filled with millipedes everywhere, the worst part is that they are in the villa as the doors/sliding doors have gaps. We’re fine if the insects stay outdoors but the millipedes enter our villa every single time and they appear at every creak of the villa. It was tiring trying to keep them out of the villa.  The redeeming factor for the villa is really the view, the Indonesian cuisine at Aura and their prompt service. The view is as amazing as you see on their website, if not more. And they have exceptional food at their restaurant and the service was superb. And yes, there are monkeys in the morning and evenings. The staffs will inform you upon check-in, to lock the doors and avoid eye contact.

I’m going to start w the positives. Amber is in a beautiful location on a private beach with nothing around. The walkways are lush with blooming banana trees and pineapple plants. I used the spa everyday while I was there. The treatments were all wonderful and in a peaceful ambiance. The staff was very friendly from the front office to the walkways and in the restaurant. The restaurant was very understaffed on Saturday night for the bbq dinner. The servers were great they just needed more hands on the floor. It seemed the manager of the restaurant just sat up front on his phone all the time. The hotel is very family oriented and I didn’t pick up on that at my time of booking. Kids running and screaming all day long. Parents, nanny’s and staff yelling for children that were running around wild all day. At Breakfast, lunch/pool time & dinner they were multiple family’s just letting the kids run around everywhere. There wasn’t any peaceful time at the pool to read or relax. At 1 point there were 12 small children at the pool on Sunday. The one day I didn’t got to the pool because it was so crowded. I love the room when I checked in but that faded quickly. Lots of mosquitoes in the room. I killed at least 10 by hand and every time I left I sprayed the poison can they left in the room. The bathroom had a terrible smell all the time. The bedding was dirty dirty not stained it was unwashed. I left the clean room sign on the door all day I figured by the time I got back from my massage it would of been by 4:30 and it was not. The comforter was covered up by the blanket and never changed since prior guests. It had blood marks that had not been washed for who knows how long. I was bit by something in the night on my face around 3:30am and my face swelled up. I turned the light on but couldn’t see any insects. It hurt so bad. I told the front desk the next morning and they got me an ointment to put on it. It was swollen for days and very painful. I had expectations that it would of been amazing but it wasn’t. My food was all delicious, the restaurant staff was very nice and friendly, the spa was great but the structure of the hotel has a lot to work on for the price. I’ve been in lombok for 2 months and I’ve never seen so many small children. If it was advertised as kid friendly I would of picked somewhere else. Even at check out a family was also leaving and 2 of the 3 kids were crying and I said there has been kids screaming and crying every hour for the 3 days I was there. Wi-Fi doesn’t work in the rooms For the money there are many better options in south lombok

The staff are all very nice and eager to help. The resort is very beautiful just like the pictures and like out of the movies. The restaurant was great too!  It was quiet there and peaceful. It was perfect for me. All the guests are polite and nice. Only one thing puzzles me. I ordered the ride to the public ferry the last day when I check out. The receptionist clearly told the driver to lead me to the public ferry location. However, the driver led me to a private ferry store. I spotted the scheme by the price. And then, while the driver was there with me, I was told to give the money to another guy. He seemed to be nice and tried to help. Until later on, I realized his helps require money at the end. He asked me specific price for his help and his friend. It was an awful experience. The public ferry was literally just opposite to the private stall. And the driver specifically pointed me to the private stall. I suspect they know each other.  I felt like I was framed just because I didn’t know and asked for help.  Be careful for all the travelers to Indonesia. There are a lot of nice people here, but also be alerted for schemes.

The location of the inn is on the top of the mountain, the viewing platform is general and super beautiful. The boss is very enthusiastic, picking up the guests to go to the beach to surf and relax. The breakfast was very healthy and nutritious, but the amount was small. Less acceptable is the small animals outside the house at night, a lot of bugs. There was still a donkey in the room. Therefore, couples are recommended, but families with children are not recommended.