Four Points by Sheraton Batam
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1 night
1 room, 2 adults, 0 children
All properties in Batu Ampar
Four Points by Sheraton Batam
No.8 of 4-Star Select Hotels in Batam
Komplek Panorama Nagoya, Jodoh River, 29432 Batu Ampar, Batam, Riau Islands, Indonesia
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Highlights
Cozy rooms
Sparkling clean
Delicious breakfast
Excellent service
Ideal locationShow more
Amenities
Outdoor swimming pool
Spa
Gym
Public parkingFree
24-hour front desk
Luggage storage
Bar
Billiards room
All amenities
Property Description
Blend timeless classics with modern amenities at Four Points by Sheraton Batam. With a prime location in Nagoya, Batam, Indonesia, our hotel places you near the Nagoya shopping district and Batam Harbour Bay Ferry Terminal. Start your day in Nagoya with our healthy breakfast options, or stop by in the evening for delicious international fare. Our Nagoya Batam hotel offers a refreshing outdoor pool and a fitness center with new pieces of equipment. Connect to our hotel's free Wi-Fi to stay in touch with family and friends. Designed with the traveler in mind Four Points by Sheraton Batam offers all the essentials to reset and relax in Batam Indonesia.
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8.8/10
Their service is good
All 178 reviews
Surroundings
Airport: Hang Nadim International Airport
(18.9 km)
Landmarks: Masjid Raya Baitusysyakur
(260m)
Landmarks: Marko Man Massage
(270m)
Landmarks: Kapuas Jaya Aquarium
(330m)
Landmarks: Vihara Metta Maitreya, Nagoya.
(400m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Deluxe Twin Room with City View
2 Single bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
King Room with City View
1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Guest Reviews
8.8/10
Very Good
178 reviews
This property hasn't received any negative reviews in the past 7 months.
- Cleanliness9.1
- Amenities8.6
- Location8.5
- Service9.2
Average for similar properties in Batu Ampar
Review summary
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Friendly and Responsive Staff: The hotel staff were consistently praised for their politeness, attentiveness, and efforts to accommodate needs, including arranging special meals and amenities. Multiple users highlighted the staff's warm demeanor and willingness to help.(based on 66 reviews)
Stella Wallet
July 22, 2025
Perhaps management may like to look into replacing the towels that have turned grey. There is a night market opposite the hotel. When we walked out of the hotel to the night market, we felt uncomfortable to see so many pairs of eyes staring at us. These people are just seated on the ground outside the hotel. We also hear noisy bikes in the middle of the night. Everything else about the hotel is satisfactory.
..y..
July 20, 2025
I was traveling alone. The staff prepared a special breakfast menu and readily accommodated my late check-out, leaving a very positive impression. While it was a bit disappointing to see mosquitoes and colorful flies in the hotel dining area, the staff were considerate enough to move my seat. Everyone was very friendly, and I had a wonderful two-day stay.
The outside area isn't exactly safe, so I recommend women especially to avoid walking alone, even during the day. (I had a bit of a scary experience even within a two- or three-minute walk.)
The hotel grounds seemed like the only safe zone. Using Grab to explore the island should be no problem.
Original TextTranslation provided by Google
TheJackC
July 13, 2025
Thank you Stefani/Stephanie from FO team for the communications. Great hotel but location is so-so but easy to get a grab.
Not very quiet, but 3M foam ear plugs are provided.
Carmel Joy
July 8, 2025
All nice except that they don't have bidet in the toilet but over all very okay, clean and accomodating
HaiSheng0727
July 6, 2025
Their service is good
Guest User
July 2, 2025
The service staff at the main door were very helpful
Anonymous User
June 24, 2025
Awesome and a pleasant experience gained. Kudos the hotel customer service.. warm and friendly. Cater to my preferences and needs. Thank you .. will rebook soon.👍🏼👍🏼😃
B Liew
June 23, 2025
Shower was really bad pressure? Came twice to fix up . In the end after hours . Have to change Room . Very inconvenient.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Spa
Gym
Public parking
Free
24-hour front desk
Luggage storage
Bar
Billiards room
Restaurant
Car rentals
Conference room
Additional charge
Business center
Multi-function room
Childcare service
Wi-Fi in public areas
Free
Outdoor swimming pool
Spa
Gym
Billiards room
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Valet parking
Transportation
Car rentals
Shuttle service
Additional charge
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Tour and ticket booking service
Languages Spoken
English
Chinese (Mandarin)
Indonesian
Food & Drink
Bar
Room service
Health & Wellness
Spa
Billiards room
Gym
Activities
Gaming area
Public Areas
Shopping mall
Smoking area
Garden
Elevator
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for Children
Childcare service
Business Services
Multi-function room
Fax/copying service
Additional charge
Conference room
Additional charge
Business center
Accessibility
Pool ramp available
Stair-free main entrance
Wheelchairs available
Safety & Security
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children aged 5 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:IDR 150,000 (approx. PHP 529.66) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2020
- Number of Rooms: 95
Blend timeless classics with modern amenities at Four Points by Sheraton Batam. With a prime location in Nagoya, Batam, Indonesia, our hotel places you near the Nagoya shopping district and Batam Harbour Bay Ferry Terminal. Start your day in Nagoya with our healthy breakfast options, or stop by in the evening for delicious international fare. Our Nagoya Batam hotel offers a refreshing outdoor pool and a fitness center with new pieces of equipment. Connect to our hotel's free Wi-Fi to stay in touch with family and friends. Designed with the traveler in mind Four Points by Sheraton Batam offers all the essentials to reset and relax in Batam Indonesia.
Frequently Asked Questions
What is the cancellation policy for Four Points by Sheraton Batam?
The cancellation policy for Four Points by Sheraton Batam varies depending on the type of room and booking conditions.What is the cancellation policy for Four Points by Sheraton Batam?
What are the check-in and check-out times at Four Points by Sheraton Batam?
Standard check-in time at Four Points by Sheraton Batam is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Four Points by Sheraton Batam?
What amenities and services are available at Four Points by Sheraton Batam ?
Four Points by Sheraton Batam offer top amenities and services include Shuttle service.What amenities and services are available at Four Points by Sheraton Batam ?
Can I bring my pet inside the Four Points by Sheraton Batam?
As much as we love pets, unfortunately, we are unable to accommodate them in Four Points by Sheraton Batam.Can I bring my pet inside the Four Points by Sheraton Batam?
How far is the Four Points by Sheraton Batam from the closest airport?
The closest airport is Hang Nadim International Airport, and it is about 29 mins from hotel by car (18.9 km).How far is the Four Points by Sheraton Batam from the closest airport?
Is airport shuttle service offered by Four Points by Sheraton Batam ?
No, the Four Points by Sheraton Batam doesn't offer airport transfer services.Is airport shuttle service offered by Four Points by Sheraton Batam ?
About This Property
| Nearest Airport | Hang Nadim International Airport |
|---|---|
| Distance to Airport | 18.94KM |
| Average Price From | PHP5734 |
| Hotel Star Rating | 4 |