Jl. Duyung, Sungai Jodoh, Kec. Batu, 29432 Batu Ampar, Batam, Riau Islands, Indonesia
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Last booked 9 hrs ago
Highlights
Cozy rooms
Sparkling clean
Delicious breakfast
Free parking
Ideal location
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Amenities
Indoor swimming pool
Sauna
Spa
Massage room
Executive lounge
Gym
Public parkingFree
EV charging station
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Property Description
With a stay at Pacific Palace Hotel in Batam, you'll be within a 5-minute drive of Harbour Bay Ferry Terminal and Nagoya Hill Mall. This spa hotel is 5.1 mi (8.2 km) from Batam Centre Ferry Terminal and 1.5 mi (2.5 km) from Grand Batam Mall.
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8.7/10
Very Good
Nice and clean hotel.
All 103 Reviews
Surroundings
Airport: Hang Nadim International Airport
(19.9 km)
Landmarks: Masjid AL UKHUWAH
(180m)
Landmarks: Kilas 7 Tv
(460m)
Landmarks: Tesalonika International Church
(490m)
Landmarks: Masjid Nurul Hikmah
(500m)
Landmarks: Nite & Day Hotel Batam - Jodoh Square
(510m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Cabin Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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10
Deluxe Twin Room
2 Single bed
Air conditioning
Private bathroom
Minibar
TV
Room Details
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1
Sanrio Themed Family Suite
1 Single bed and 1 Queen bed
Has window
Non-smoking
Room Details
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9
Cabin Double Room
1 Queen bed
24m² | Floor: 2-3
Has window
Non-smoking
Air conditioning
Minibar
TV
Toothbrushes
Room Details
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8
Deluxe Triple Room
1 Queen bed and 1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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13
Executive Suite
1 King bed
Has window
Non-smoking
Air conditioning
Minibar
TV
Toothbrushes
Room Details
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1
Deluxe Family Room
1 Single bed and 1 Queen bed
Non-smoking
Air conditioning
Electric kettle
Room Details
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9
Deluxe Double Room
1 Queen bed
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Guest Reviews
8.7/10
Very Good
103 reviews
Verified Reviews
Cleanliness8.8
Amenities8.6
Location8.7
Service8.9
Average for similar properties in Batu Ampar
Most Mentioned
AI Summary
Consistently praised cleanliness, friendly staff, and convenient location near Nagoya and Harbour Bay. Spacious rooms, great breakfast, and comprehensive amenities such as pool, gym, and spa.
Guest User
April 22, 2025
Nice and clean hotel.
老刘看世界
April 21, 2025
Good location less than 5 min from Harbour Bay ferry terminal. Very cheap fares from Grab all less than IDR20,000 to all 3 majar shopping malls, the Grand Batam Mall, Batam City Square and Nagoya Hill mall.
It's value for money when stay in during off season, I pay Rp500k for a large 48m2 deluxe double room with good breakfast.
There is a Pacific food court with live music beside. 👍👍👍
Guest User
April 21, 2025
The experience was as expected from a hotel of its 4 star rating on this app.
Angelic
April 20, 2025
環境很好.還會在去.
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Peter Ang Poh Soon
April 17, 2025
Group of helpful staff decorated my room on my anniversary celebration, appreciate in their effort to make it a most memorable occasion for us. Thanks to the amazing teamwork 💜
hendra sri kurniawan
April 12, 2025
Good and interesting
God willing, highly recommended
Please order
Original TextTranslation provided by Google
Guest User
April 10, 2025
Bagus, lokasi jg bgs. Sarapan jg enak
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Hamzah189
April 10, 2025
Nice a clean. The interior design is interesting but a bit dated. I'd stay again.
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Sauna
Spa
Additional charge
Massage room
Executive lounge
Gym
Public parking
Free
EV charging station
24-hour front desk
Luggage storage
Bar
Nightclub
Restaurant
Karaoke
Additional charge
Taxi booking service
Conference room
Additional charge
Business center
Multi-function room
Children's pool
Wi-Fi in public areas
Indoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Wi-Fi in public areas
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Car charging facilities
Transportation
Taxi booking service
Front Desk Services
Safe at front desk
Luggage storage
Concierge service
24-hour front desk
Express check-in and check-out
Languages Spoken
Indonesian
Food & Drink
Bar
Room service
Convenience store/kiosk
Alcohol-free rooms (on request)
Halal meals provided
Health & Wellness
Gym
Massage room
Sauna
Spa
Additional charge
Fitness session
Public baths
Activities
Karaoke
Additional charge
Nightclub
Public Areas
ATM
Elevator
Executive lounge
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Facilities for Children
Children's pool
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Multi-function room
Multimedia display system
Safety & Security
First aid room
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeChinese, American
StyleA la carte
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 300,000 (approx. PHP 1,002.63) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the Hotel
Cash
Property Description
Opened: 2008
Renovated: 2018
Number of Rooms: 180
With a stay at Pacific Palace Hotel in Batam, you'll be within a 5-minute drive of Harbour Bay Ferry Terminal and Nagoya Hill Mall. This spa hotel is 5.1 mi (8.2 km) from Batam Centre Ferry Terminal and 1.5 mi (2.5 km) from Grand Batam Mall.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a nightclub, and a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Grab a bite at Athena Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge.
Make yourself at home in one of the 180 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What is the cancellation policy for Pacific Palace Hotel?
The cancellation policy for Pacific Palace Hotel varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Pacific Palace Hotel?
Standard check-in time at Pacific Palace Hotel is 15:00 and check-out time is 12:00.
What amenities and services are available at Pacific Palace Hotel ?
Pacific Palace Hotel offer top amenities and services include Sauna.
Does Pacific Palace Hotel provide breakfast?
Yes, Breakfast is offered at Pacific Palace Hotel. Breakfast option(s): Chinese, American.
Can I bring my pet inside the Pacific Palace Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Pacific Palace Hotel.
Is there a restaurant at Pacific Palace Hotel?
Yes, Pacific Palace Hotel offers on-site dining. You can enjoy a variety of Chinese dishes, all prepared with carefully selected, high-quality ingredients.
How far is the Pacific Palace Hotel from the closest airport?
The closest airport is Hang Nadim International Airport, and it is about 32 mins from hotel by car (19.9 km).
Is airport shuttle service offered by Pacific Palace Hotel ?
No, the Pacific Palace Hotel doesn't offer airport transfer services.