Jl. Duyung, Sungai Jodoh, Kec. Batu, 29432 Batu Ampar, Batam, Riau Islands, Indonesia
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With a stay at Pacific Palace Hotel in Batam, you'll be a 2-minute drive from Harbour Bay Ferry Terminal and 8 minutes from Batam Centre Ferry Terminal. This spa hotel is 1.1 mi (1.8 km) from Nagoya Hill Mall and 1.5 mi (2.5 km) from Grand Batam Mall.Show More
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Last booked 5 hrs ago
Highlights
Cozy rooms
Sparkling clean
Delicious Breakfast
Free parking
Ideal location
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Amenities
Indoor swimming pool
Sauna
Spa
Massage room
Executive lounge
Gym
Public ParkingFree
EV charging station
All Amenities
Property Description
With a stay at Pacific Palace Hotel in Batam, you'll be a 2-minute drive from Harbour Bay Ferry Terminal and 8 minutes from Batam Centre Ferry Terminal. This spa hotel is 1.1 mi (1.8 km) from Nagoya Hill Mall and 1.5 mi (2.5 km) from Grand Batam Mall.
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4.6/5
Great
The staff members are polite, creating a pleasant environment with clean rooms.
All 71 Reviews
Surroundings
Airport: Hang Nadim Airport
(19.9 km)
Landmarks: Masjid AL UKHUWAH
(180m)
Landmarks: Eska Wellness Harbour Bay
(500m)
Landmarks: Masjid Nurul Hikmah
(500m)
Landmarks: Nite & Day Hotel Batam - Jodoh Square
(510m)
Landmarks: Masjid Baitul Ulum
(570m)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Cabin Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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10
Deluxe Twin Room
2 Single bed
Air conditioning
Private bathroom
Minibar
TV
Room Details
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9
Cabin Double Room
1 Queen bed
24m² | Floor: 2-3
Has window
Non-smoking
Air conditioning
Minibar
TV
Toothbrushes
Room Details
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Special Offer-Two Cabin Twin Rooms (Two Individual Room Not Family Room)
4 Single bed
Non-smoking
Room Details
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11
Deluxe Triple Room
1 Queen bed and 1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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12
Executive Suite
1 King bed
Has window
Non-smoking
Air conditioning
Minibar
TV
Toothbrushes
Room Details
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9
Deluxe Double Room
1 Queen bed
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Guest Reviews
4.6/5
Great
71 reviews
Verified Reviews
Cleanliness4.6
Amenities4.4
Location4.6
Service4.7
Average for similar properties in Batu Ampar
Most Mentioned
AI Summary
Consistently praised cleanliness, friendly staff, and convenient location near Nagoya and Harbour Bay. Spacious rooms, great breakfast, and comprehensive amenities such as pool, gym, and spa.
Guest User
November 29, 2024
The staff members are polite, creating a pleasant environment with clean rooms.
Guest User
November 29, 2024
Haven't heater
SamuelChong
November 14, 2024
Hotel Room is spacious and clean. Staffs are helpful and polite. Give a thumbs up !!
En. Rohaizan Bin Turiman
November 3, 2024
nice good clean
Orchid2019
October 12, 2024
The room is big and spacious. The front desk service is very friendly, and there are tea and snacks. There is free purified water in the room. The hotel has a free shuttle to the largest shopping mall in Batam. There is a good sushi restaurant next to the hotel.
Original TextTranslation provided by Google
Simom Heng
October 3, 2024
very good
Guest User
September 24, 2024
Keren hotelnya
Translate
t051nk
September 5, 2024
Dekat mau kemana mana
Translate
Services & Amenities
Most popular business facilities
Indoor swimming pool
Sauna
Spa
Additional charge
Massage room
Executive lounge
Gym
Public Parking
Free
EV charging station
24-hour front desk
Luggage storage
Bar
Nightclub
Restaurant
Karaoke
Additional charge
Taxi booking service
Conference room
Additional charge
Business center
Multi-function room
Children's pool
Wake-up call
Wi-Fi in public areas
Indoor swimming pool
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Wi-Fi in public areas
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public Parking
Free
EV charging station
Transportation
Taxi booking service
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Multi-function room
Multimedia display system
Front Desk Services
Safe at front desk
Luggage storage
Wake-up call
Concierge service
24-hour front desk
Express check-in and check-out
Electronic ID reader for check-in
Languages Spoken
English
Indonesian
Food & Drink
Bar
Room service
Convenience store/kiosk
Alcohol-free rooms (on request)
Halal meals provided
Public Areas
ATM
Elevator
Non-smoking floor
Executive lounge
Health & Wellness
Gym
Massage room
Sauna
Spa
Additional charge
Yoga session
Fitness session
Public baths
Activities
Karaoke
Additional charge
Nightclub
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Facilities for Children
Children's pool
Safety & Security
First aid room
First aid kit
Fire alarm
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeChinese, American
StyleA la carte
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 300,000 (approx. PHP 1,066.53) is charged.
Deposit Payment Methodscash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the Hotel
Cash
Property Description
Opened: 2008
Renovated: 2018
Number of Rooms: 180
With a stay at Pacific Palace Hotel in Batam, you'll be a 2-minute drive from Harbour Bay Ferry Terminal and 8 minutes from Batam Centre Ferry Terminal. This spa hotel is 1.1 mi (1.8 km) from Nagoya Hill Mall and 1.5 mi (2.5 km) from Grand Batam Mall.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a nightclub, and a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Grab a bite at Athena Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge.
Make yourself at home in one of the 180 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What is the cancellation policy for Pacific Palace Hotel?
The cancellation policy for Pacific Palace Hotel varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Pacific Palace Hotel?
Standard check-in time at Pacific Palace Hotel is 15:00 and check-out time is 12:00.
What amenities and services are available at Pacific Palace Hotel ?
Pacific Palace Hotel offer top amenities and services include .
Does Pacific Palace Hotel provide breakfast?
Yes, Breakfast is offered at Pacific Palace Hotel. Breakfast option(s): Chinese, American.
Can I bring my pet inside the Pacific Palace Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Pacific Palace Hotel.
Is there a restaurant at Pacific Palace Hotel?
Yes, Pacific Palace Hotel offers on-site dining. You can enjoy a variety of Chinese dishes, all prepared with carefully selected, high-quality ingredients.
How far is the Pacific Palace Hotel from the closest airport?
The closest airport is Hang Nadim Airport, and it is about 32 mins from hotel by car (19.9 km).
Is airport shuttle service offered by Pacific Palace Hotel ?
No, the Pacific Palace Hotel doesn't offer airport transfer services.