Hotel East Lagoon
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Batticaloa
Hotel East Lagoon
Munai Lane, Sinna Uppodai Road, Uppodai Lake Rd, Batticaloa, Eastern Province, 30000, Sri Lanka
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Located in Batticaloa, Hotel East Lagoon is within a 5-minute drive of St Sebastian’s Church and Our Lady of Sorrows Church. This hotel is 1.5 mi (2.4 km) from Auliya Mosque and 1.6 mi (2.5 km) from Batticaloa Market.Show More
We Price Match
3.6/5Cleanliness: 3.6
All 8 Reviews
Amenities
Private ParkingFree24-hour front deskCurrency exchangeAirport shuttle pick-upWi-Fi in public areasAirport shuttle drop-offBarBilliards roomRestaurantTour and ticket booking service
All Amenities
Surroundings
Airport: Batticaloa Airport
(4.6 km)
Train: Batticaloa Railway Station
(1.7 km)
Landmarks: St. Joseph Church
(290m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
3
Business Suite
1 King bed
Has window
Non-smoking
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4
Family Room
1 Queen bed and 1 Single bed
Non-smoking
Air conditioning
Balcony
Private toilet
Shampoo
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5
Honeymoon Suite
1 Queen bed
Has window
Non-smoking
Air conditioning
Towels
Balcony
Private toilet
Check Availability
Deluxe Room
1 King bed
Has window
Non-smoking
Check Availability
1
Superior Room
2 Single bed
Has window
Non-smoking
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Guest Reviews
3.6/5
8 reviews
Verified Reviews- Cleanliness3.6
- Amenities3.6
- Location3.6
- Service3.6
Average for similar properties in Batticaloa
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 70.53). Trip Coins can be used to save instantly on room rates.
Guest User
January 13, 2024
Very DISAPPOINTED and BAD Service In case if you are planning to leave from this hotel in late nights, please do NOT depend on ride from this hotel. Here is my experience, I traveled to Colombo, Sri Lanka and reserved the East Lagoon hotel for 2 nights on December 19 to 21. Took the train from Colombo to Batticaloa arrived late night (around 11 PM) on December 19th, where no issues in the transportation from Batticaloa railway station to the hotel, since I hired a tuk tuk from the station (plenty of them available as they wait for passengers from the train). Next day, before I leave from the hotel in the morning I went to the front desk and asked the receptionist (his name is Dhanush) for a taxi or tuk tuk later in the night (around midnight) to catch the train from Batticaloa station (leaving at 1.30 AM on Dec 21, 2023) to back in Colombo. His response was "yes no problem we can call the tuk tuk any time and not an issue". So I trusted his answer and I did my personal visits in Batticaloa and later in the afternoon/evening went for walk in the town. It was a very beautiful experience and enjoyed my short visit to this beautiful city (went after more than 35 years to this city). Later in the evening I came back to my hotel room, refreshed and had a rest for couple hours. Closer to midnight I packed my stuff and went to reception to check out and asked for tuk tuk service. Same person (Dhanush) told me that nothing available and you have to find your own way. I was shocked and replied to him saying that "you confirmed in the morning and now you are saying no", for that he simply said "we can NOT do anything and you can walk from here and catch a tuk tuk near some hospital". Very arrogantly told me and not even apologizing it or didn't find a way to help me out. Simply walked away and he was concentrating on his other work (importantly made sure to get the money from me for 2 nights and gave me the invoice, which I have the scanned copy attached and it has all the times of check in and out). I waited for 5 minutes as I was expecting them to arrange something but no response. So I took a risk and walked away in the midnight (security at the gate was shocked and he tried calling someone and no luck). Please think that I'm going to this town after more than 35 years and everything changed (don't know the streets well too), raining, carrying a big bag, very dark and some areas of the road doesn't have lights, not a straight road to station and plenty of street dogs all over the place (which are very aggressive in the night). Finally took me about 30 minutes to arrive at the station with full of mud on my feet where I stepped in darker areas of the road. VERY BAD EXPERIENCE AND SO PANICKED until I reached the station. If they have told me this response in the morning (when I inquired in the morning for the taxi service later in the night), then I would have pre-arranged through my contacts in the morning or arranged from the town (I saw so man
Guest User
November 6, 2023
In Batticaloa, it appears that hotel choices are somewhat limited. I found that The East Lagoon Hotel to be adequate for a few days’ stay. While the room and washroom were clean, the balcony area was a mess. The view from the room was quite nice but the balcony was too narrow and the walls too high to sit and enjoy it. Regardless, sitting down on the balcony was out of the question. I could overlook the cheap plastic chairs, but the fact that they were dirty was disappointing. On a positive note, the staff, particularly the manager, were friendly and helpful. However, we often had to track down a server whenever we visited the bar. The breakfast served was a delicious Sri Lankan breakfast, though it lacked a Western option. I must mention that I was under the impression that the checkout time was 12 pm, as indicated on ***********, and I'm unsure why we had to rush out at 11 am.
Guest User
October 2, 2023
Definitely not a super luxury hotel.But, in comparison with most of other properties in the city of baticaloa, this property, should be One of the most decent properties. Rooms are quite comfortable and well maintained. Hotel also has two pools including a kids pool. Old wing rooms have small balconies from which we can enjoy the sun rise and the view of the batticalo lagoon which the hotel bounded on. Unfortunately, it seems that those balconies have not been cleaned for months and therefore most of them are filled with pigeon poops. Other than that, I have nothing to complain about. Especially reccomended for buisness stays!
Naveetha
August 27, 2023
Very good staff customer svc
Guest User
July 25, 2023
This is my second time at East Lagoon and the quality of service has drastically reduced and the hotel isn't maintained well - it's in a run down condition. The rooms were unclean, the washrooms were smelly. There was a dead rat at the elevator entrance. The hotel seems to prioritise weddings/events over in-house guests. Food takes over 1.5 hours to serve, everything seemed so disorganized and chaotic. Overall had a terrible experience. Don't recommend this place to anyone - hoping to check out smaller but clean resorts in Batticaloa next time.
Guest User
June 16, 2023
Me and my family came to spend 2 nights here and it was absolutely terrible.The service was horrible, when we went to order the waiter kept running around and there was only one available.The food was disgusting, they couldn't even get the rice and curry right.Their menu is very limited so you don't really get much of a choice.None of the food had flavor which made it really bad.The fried rice tasted like normal boiled rice,literally.The rooms were really hot and me and my family started burning.Some of the lights had been burned, the toilet had a bad smell and the A/C takes at least 5 hours to come to a decent temperature.We had to go out and eat, the food was worse than a good you can find at a small shop along the road.The rooms cost 25,000 lkr for 1 night which was an absolute Ripoff.Don't ever come here.
Guest User
March 25, 2023
Beautiful, serene place surrounded by the lagoon. Fantastic view. Situated close to the town. Friendly and helpful staff. Spacious rooms. Good breakfast buffet and choice of food. Enjoyed the stay and boat ride to watch the fishermen at work.
Guest User
January 31, 2023
Rooms not well maintained. We had to wait a very long time to check in. We didn't have toilet paper. Towels and other standard items had to be obtained upon check-in. The wallpaper was torn. Strange things were coming out of the air conditioner. The room door would not open with the key and we had to have someone come. They knew the problem and didn't offer us a better room. We were very happy to be able to check out the next morning.
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Guest User
December 10, 2021
This is by far the worst hotel I have stayed in, bathroom dirty and no shampoo. No views balcony waste of space with a couple of dirty chairs. No hot water, I was advised by reception that due to covid not many people come to stay so they have turned off hot water, he then quickly changed his story and said they have problems with hot water and waiting for repair work to be carried out. For dinner they only have pillaw rice and nothing else. Don't waste your money coming to this hotel which I rate as 0 or 1 star at best.
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Asian
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:$8.00 (approx. PHP 470.25) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2013
- Number of Rooms: 23
Located in Batticaloa, Hotel East Lagoon is within a 5-minute drive of St Sebastian’s Church and Our Lady of Sorrows Church. This hotel is 1.5 mi (2.4 km) from Auliya Mosque and 1.6 mi (2.5 km) from Batticaloa Market.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 45 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include desks and complimentary bottled water, and housekeeping is provided on a limited basis.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 45 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include desks and complimentary bottled water, and housekeeping is provided on a limited basis.
Services & Amenities
Most popular business facilities
Private ParkingFree
24-hour front desk
Currency exchange
Airport shuttle pick-upAdditional charge
Wi-Fi in public areas
Airport shuttle drop-offAdditional charge
Bar
Billiards room
Restaurant
Tour and ticket booking service
Car rentals
Smoking area
Conference roomAdditional charge
Business center
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
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