Lansdown Grove Hotel

We stayed here for one night following a graduation ceremony and had breakfast also. The hotel is nicely placed as it is between the M4 and the city centre with a walkable direct route into the city - great placement. The breakfast was very nice and service was quick throughout. The room was very clean and the fans in the room were much appreciated. We would stay here if we come to Bath again.

The room was bigger than expected and for the most part clean, (the bin in the bathroom was under sink and the lid was filthy). We ordered the charcuterie and local cheese board for 2 and a large baked camembert for 2 as starters. Before I continue I thought I had made an appointment to discuss the matter with the manager prior to leaving, with Darren the night before leaving as an info board said if you can't score us 10 tell us how we can improve, which wasn't the case as it turned out. Nothing identified the cheese as local and I don't think it was, there were 4 pieces of silver skin pickled onions as an accompaniment, no grapes or crudités, also the 'charcuterie' seemed to be prepacked from one of the larger supermarkets, with six crackers and no butter for either, between 2 people. Futhermore you are only allowed 2 slices of bread for the large camembert. I then had the lamb shank with butter mash and sautéed vegetables, all of which was completely inedible, the skin on the lamb was grey and the meat solid lumps of solid black that smelt and tasted bad, the mash and gravy was a messy greasy slop and the sautéed vegetables just soft greasy cold inedible stuff. My partner had butter chicken, which was ok, however the accompanying salad so vinegary as to be inedible. The current owners have been there a year unyet the only info you can get on parking suggests £10pd although in fact it is £15, given the room prices it makes it extortionate. There are no ashtrays in a very tatty garden, which no-one seems to clear up. The paid breakfast with booking is not a buffet, not is the continental breakfast, which does have a very limited selection buffet style, like any continental breakfast I have had in similarly price hotels, there being no meats or cheeses. I was not offered an itemised bill at checkout, appalling service. I cannot recommend these premises at all for the manner it is advertised.

The hotel had comfortable room but it was too hot inside (especially the bathroom was really nice and had everything). Also could be cleaner, although the staff was really helpful.

The hotel was really beautiful and they’ve tried to keep it’s original charm. The building is really old and basic amenities are made available. The staff was very accommodating towards us and the other guests were really wonderful to interact with. I really enjoyed my stay, there was a bus service right by the hotel to the city centre, but the climb up was also fun. The breakfast was very good as well. I just expected a few more toiletries for such a heritage space, but that’s not really something that put me off. Overall, I think the place has real taste and tried its best to provide an authentic experience. I’m glad to have chosen them.

Quick and smooth check in no problems. Parking quite full but still got parking even though it was 6pm. Staff very friendly and welcoming. Not in the centre but bus stop less then 2minutes walk and about a 5 minute journey. Great value hotel.