Find 3-Star Hotels in Batam Center

The hotel is OK in general with friendly staff, but the building is old and requires some repair. Our room has a cracked wall and mold in the bathroom. The curtain has some stains and can benefit from a good wash. I asked to change the room due to the crack, and the staff showed me 2 other rooms with similar conditions (moldy bathroom, light cracks on the wall) so I chose to stay in the original room.

Overall, my stay at Hotel Santika Batam was pleasant. The bed was comfortable, ensuring a good night's sleep. However, upon entering the room, there was a strange odor—likely from the recent renovations. Breakfast was a highlight, offering a scrumptious variety that left a great impression. That said, there were a couple of drawbacks. The shower was problematic, as the water temperature fluctuated constantly between hot and cold, making it difficult to enjoy a relaxing shower. Additionally, the hotel only provides one room key card, which controls both the electricity in the room and access to it. This lack of an extra card was inconvenient, especially when stepping out to collect food or attend to errands, as it left the room without power. In summary, while the stay was generally comfortable, a few issues with the shower and room card policy could be improved for a better guest experience.

Very good service. Staffs always put up a smile, and help with doors and luggage. Very very comfortable bed. Quiet air con, hot shower, strong wifi always on point. Mall is opposite. Lots of massages opposite as well. Food court right below for breakfast too. Level 9 has a nice aircon view of Batam. Will come again.

This is the 2nd time i have visited this hotel, I like about the hotel is the location is near to the one batam mall and within walking distance to the ferry terminal. I enjoyed my swimming in the pool, the water quality has improved a lot, there's no more rusty smell during my first visit. I also want to specially compliment the front desk staff who are extremely polite, helpful and accommodating. I have enjoyed staying with the hotel and will come back again in the future.

Love the place. Although it was at a new area, the place still has the relaxing vibe. Staffs are friendly and accommodating. One of the rooms that I had booked had a leaking and was then shifted to a new room in less than 30 minutes. Breakfast was ok too. Nothing fancy but still fulfilling. The view from my room wasn’t that bad at all

Clean and comfortable hotel Close to supermarket, city center and harbor

recomended for foreigner to stay, really in just off minute to get alot of varity local food, also deliciious bread in moning bakery... bebek carok for not local to test their spicy limit

Saw this and it's amenities and felt it was the best for me and my 3 kids. Decided to try this out didn't realize it was further than I'm usually used to. We arrived in the evening but was greeted by a cheerful receptionist. Please note there is a 1 mil rupiah deposit. I wasn't prepared for this so I thought to give this a heads up for future booking awareness. The place was alittle hard to spot from the main road ( there was no signage) but it's landmarks are Cubezone and Ria. Note, there is a laundry service across the road please expect 1-2 days. Express service is 1 day The entrance is a dainty little walkway like a secret hideout into a cactus garden that somehow transports you to what looks like Bali crossed with New Mexico feels. A small but clean pool, well maintained. They have dining table and benches outside for a chill out vibe. There's also a BBQ space where you can engage in their BBQ rental (provides charcoal n pit) with a ceiling fan n sink for your convenience and comfort. Area is nice and spacious. Once again I just emphasize, they keep it very clean. The place it seems is 6 container villas surrounding the garden n pool. Which is perfect if you plan to have a big group in. Inside there's a basic kitchenette with a fridge, pot, kettle. There were 2 rooms. Both equipped with bathrooms and tvs. Ac was perfection.you don't have to worry about the heat. It's so nice and cold. Makes you wanna just not get out of bed. The wifi was laggy alittle, didn't bother us as we had local data but it wasn't so nice to be watching a movie and gettin disrupted. TV is equipped with YOUTUBE and Netflix. Pretty awesome to keep the kids occupied. Be warned they have live bands that play music till 1-2 am in the morning. Definately didn't expect that but it didn't bother us so much. Once again, another heads up. Pool is open from 7am to 9pm. Its also a 15-20mins drive to Nagoya. We normally do Grab roughly about 60-70k. The host has their number in the welcome print and responds pretty fast if you need to enquire on anything. Overall, the place is pretty charming and despite it being alittle far from massages n karaoke, I think I found a new go to place. Certainly looking forward to be back.

Pros: The room decoration is good; the wifi speed is good; the air-conditioning refrigerator is good; the TV can watch YouTube; check-in half an hour in advance; the staff is very enthusiastic when introducing the situation; the cooking utensils are good; you can buy things in the supermarket do. Cons: The water heater is not easy to use, at most it only produces warm water; there are many ants in the room, especially the toilets; the hotel is in a bad location, and you have to take a taxi everywhere; there are only two small shops nearby for food, and the clerk does not speak English. Translate through other customers or look at the calculator with gestures.

This is great for families.