Family Friendly Hotels in Batam Center

I travelled with my dad for a 2 day 1 night trip to Batam. Upon arriving at the Radisson Golf and Convention Center Hotel via Grab, it took about 15 minutes from Batam Center. The reception check in was seamless, and the staff were very polite. However, the lift sensor didn't work very well when pressing the button. The amenities were good, but it would be great to include items such as a comb or cotton buds. This wasn't my first time staying here, but I hope for some upgrades of the bathroom or better cleaning, as noticed some signs of aging. Hotel breakfast had a wide variety of options, which was impressive. Additionally, the massage services at the hotel were excellent.

Staff were all very friendly and accommodating. They offered nice cool pineapple drinks on arrival, and offered to bring up any extra items we needed, like towels and pillow. On the next morning, cleaning staff even combined our single beds to become a larger bed. Only downsides were that the hotel felt a little old and the pool was small and just next to the celebratory area. The gym is functional but rather small and some machines were not working well. Love the way they are sustainable in using a carafe for room water and using the water filling machine. Tiny things like the slightly larger toothpaste and single use tooth brush is nice.

Check in is fuss free. Cash deposit of 500k rupiah is needed but waived for us cause we were only staying for a night. Room is clean and equipped with cutlery, plates and even stovetop. Great if you want to stay and eat in. Clean drinking water is also available in a bottle dispenser. Fridge is stocked with drinks you can help yourself too (refreshing and welcome change!). Sheets, towels and toilet are also clean. Hair and body soap is provided too. Located on a hill so expect great views in the day when it is light out. Windy at night too should you choose to take an evening walk. Bed is firm (which is also a welcome change). Easy to get around via gojek so staying there is quite fuss free. According to the concierge, pool is available from 730am and gym from 630am. Just note that Panbil Serviced Apartment shares amenities with Wyndham hotel (located side by side) so the pool and gym facilities are next door. You have to walk over from Panbil to Wyndham (level 2). Breakfast is from 6am to 10am. Again, restaurant is shared between Wyndham and Panbil Serviced Apartments so you have to walk over to Wyndham (level 1). The crowd gets intense at 9am so if the restaurant is full you have to wait 10-15min to be seated. Granted, we came during ***** new year break but it might be less crowded at other times of the year. Food is mid at best. They aren’t bad but they aren’t good. There is some novelty to juicing your own fruit juices and helping yourself to shared bottled juices and milk in a fridge. The egg station seems to be the most popular - witnessed people queueing for it for almost 25min and counting. Not sure if it’s that good or just inefficiently run. My suggestion? Skip the breakfast buffet and order in or head out. Cheaper and probably tastier too. If you order food in you need to pick it up downstairs at level 1. The driver might get confused and end up waiting at Wyndham entrance instead so take note.

The hotel is OK in general with friendly staff, but the building is old and requires some repair. Our room has a cracked wall and mold in the bathroom. The curtain has some stains and can benefit from a good wash. I asked to change the room due to the crack, and the staff showed me 2 other rooms with similar conditions (moldy bathroom, light cracks on the wall) so I chose to stay in the original room.

I love this hotel - its location in Batam Centre is unbeatable. Staff is very friendly and welcoming. I booked an executive suite, which was spacious and functional for my needs. There is also free parking in the basement, which was super convenient. The furniture and decor is slightly older, but all clean and in working order. I'll happily return there, as the price-quality ratio is excellent.

This is the 2nd time i have visited this hotel, I like about the hotel is the location is near to the one batam mall and within walking distance to the ferry terminal. I enjoyed my swimming in the pool, the water quality has improved a lot, there's no more rusty smell during my first visit. I also want to specially compliment the front desk staff who are extremely polite, helpful and accommodating. I have enjoyed staying with the hotel and will come back again in the future.

Pros: The room decoration is good; the wifi speed is good; the air-conditioning refrigerator is good; the TV can watch YouTube; check-in half an hour in advance; the staff is very enthusiastic when introducing the situation; the cooking utensils are good; you can buy things in the supermarket do. Cons: The water heater is not easy to use, at most it only produces warm water; there are many ants in the room, especially the toilets; the hotel is in a bad location, and you have to take a taxi everywhere; there are only two small shops nearby for food, and the clerk does not speak English. Translate through other customers or look at the calculator with gestures.

The apartment is located in the city center. Next to the international ferry port, so if you want to cross to sg or my, this is the right choice.