Guest User
November 25, 2024
The Glasshouse Restaurant & Bar attached to the Premier Inn Barnsley Central was totally unsatisfactory. Firstly, on a Friday afternoon celebrating a 60th birthday, and prior to a weekend where Barnsley were playing at home and a hen-night weekend taking place, there was a number of draught beers (Guinness & Madri) unavailable until Monday at the very earliest, so we drank else where. Breakfast on Saturday & Sunday morning were both unsatisfactory: no decaf coffee available until Monday morning at the very earliest, and it was even suggested to go out and buy some decaf coffee ourselves! Only scrambled eggs, not able to provide fried or poached eggs, of which we waited over 20-minutes from ordering, and the order for four people wasn't even what we had ordered, so we sent the order back to the kitchen. The staff seemed like they were making it up as they went along on Saturday morning - disorganised, with some sort of leadership within the team on Sunday morning, though not much better, our order was again not what we had ordered. Friends and ourselves couldn't get checked out and drive back home - never going back to Barnsley again.